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Gateway Inn & Suites

115 Lake Ave,Spring Lake,NC,United States of America
Check in 15:00
Check Out 15:00
-4 star🌟 My Dad booked, rather Set Us up Angela D on 02/10/2017 16:39 18 Reviews

Property Location With a stay at Gateway Inn & Suites in Spring Lake, you'll be on a lake and close to Pope Army Airfield and Fort Bragg. This hotel is within the region of Cape Fear Botanical Gardens and Crown Center. Rooms Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Rec, Spa, Premium Amenities Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless Internet access. Dining A complimentary continental breakfast is included. Business, Other Amenities Featured amenities include a business center, an Internet point, and complimentary newspapers in the lobby. Free parking is available onsite.

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115 Lake Ave,Spring Lake,NC,United States of America

Hotel Details

Internet Facility Swimming Pool Business Center Elevator Laundry Complimentary newspapers in lobby Conference Facility Parking Facility 24 Hour Front Desk

Gateway Inn & Suites

115 Lake Ave,Spring Lake,NC,United States of America 2 Star Hotel
Check in 15:00
Check Out 15:00

GENERAL

Property Location With a stay at Gateway Inn & Suites in Spring Lake, you'll be on a lake and close to Pope Army Airfield and Fort Bragg. This hotel is within the region of Cape Fear Botanical Gardens and Crown Center. Rooms Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Rec, Spa, Premium Amenities Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless Internet access. Dining A complimentary continental breakfast is included. Business, Other Amenities Featured amenities include a business center, an Internet point, and complimentary newspapers in the lobby. Free parking is available onsite.

Hotels Photos

Gateway Inn & Suites

Hotel Location

Gateway Inn & Suites

115 Lake Ave,Spring Lake,NC,United States of America
Ranked
#5 of 6 hotels in Spring Lake
Overall Rating 2.5Rating from 18 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(4) couples(0) solo(1) family(7) friends(1)

What People are saying

-4 star🌟 My Dad booked, rather Set Us up

Angela Don 02/10/2017 16:39

He failed to check reviews before booking Gateway Inn & Suites, 115 Lake Ave, Spring Lake, NC 28390.

If I could have given -4 stars I would. The receptionists gave us an old run down trashy, dirty cracked sink in the middle of the bow, rust around the tub medal, yellow sheets which was white at one time, microwave was so old its permanently yellow, suppose to be white. TV 19 in so out of date, they no longer make them tub tv. I was appalled and sickened that this company would even rent this room out in this condition. I asked about room updates and she told me a bus load was coming and all of the room were rented out that were updated. Of course, She lied. Office is closed and five cars in the parking lot. Oh yeah, the office close at 10pm front doors locked. There is so much more wrong with this hotel. Too much to list. They are in the middle of remodeling. To top it all off in the updated room, live wires hanging from the smoke detector and detector missing. Hotel should be closed until city inspected. Pay a couple of dollars more for a safe, clean, up to date, & not to deal with dishonesty receptionist. Lying I assume to keep their job. This hotel sucks and deserves -5 stars. but gave one star for moving us to another room.

The first comment response from Manager was bogus or the elevators break on a regular basis. Left there on yesterday 10/2/17 running for my safety and elevator broke on Saturday and was still out when I left. I have never felt so unsafe in any hotel as here. Reminds one of the baits hotel.

The best part about this hotel - some (2) of the receptionist (Saturday over night shift and her Sunday replacement) had great personalities.

As sweet as they were, That could never, ever, ever change the deplorable conditions of this hotel. Management and the Owners should feel down right less than as business people for taking people's money PERIOD...

Other reviewers must be terminated employees::

Carey Son 24/10/2016 09:11

I don't know what these other people are talking about that left reviews for this Hotel, however I spent the night there one night last month and the room was nice, the television was huge, and a flat screen, and they offered free wifi. I enjoyed my stay and the room was very clean. I would have liked to have used the pool however it was during Hurricane Matthew so the pool was closed. The only problem that I did have with the Motel was that I had to go outside in the rain to get to an elevator that was not out of service.

Dog gone it.

RVoyager2on 16/09/2016 22:50

We booked a room here site unseen because they took dogs. We have 2 under 10 lb dogs non shedding. They had a special on rooms $49 however for dogs they only had $89 rooms. We check in and it is a room where they allowed smoking, really who allows smoking in room anywhere. We dump our bags and go out to eat. We come back and stay in the roor for 10 minutes and I immediately get all congested from the smell of smoke. I go to desk and they say no refund since we had been in room. I finally get them to switch us to another room, they give me a key and it is as bad as the one that they had us in. So for $40 more you get to stay in a non smoker's nightmare. I am forced to stay one night however I received a refund for the next 2 nights we had paid for. This motel is old, neglected, and I would NEVER recommend it to anyone. This place needs everything done to it. The tvs are tube type, the pull out couch was a Sanford and Son throwaway, the kitchenette is dated to the 50s. To top off the experience the roads outside are all under construction so ingress and egress is ridiculous.

Ew!

Kayla Hon 19/04/2016 17:35

If you don't mind a little nastiness, this is the place to stay! The poll is a joke. The Windows on the higher floors open.....not cool! The hotel actually smells in a lot of places. Kind of like mildew or mold. It's not to hard to ignore these things if you have no where else to stay but I defiantly don't recommend it!

Bugs outnumber the guests

Chris1212121on 02/03/2016 02:07

Friendly staff but that's the only good thing about this place. Bugs outnumber the guests. We woke up with bug bites all over. Mold in the bathroom. The pillows smelled like sweat and smoke. We had a stove and only one of the burners worked and that was if you turned it on high. We changed our smoke free room for another smoke free room and it still smelled bad. Our clothes reeked of smoke. Wonderful staff but this hotel was absolutely horrible.