What People are saying

Not the best.

madelaine18on 27/07/2016 15:33

I visited this hotel to see family members. It was pretty old and not very well taken care of. My key card for my room kept not working. My actual room had cracks all over in the walls. The bathroom was in worse condition than a gas station bathroom. The managers seemed to only do the bare minimum for guests and rooms. Linens appeared to be old casino linens. Not the best place to stay for the price.

BEWARE

carl pon 06/07/2014 06:28

We made last minute plans for Laughlin over 4th of July. We doubted we'd get a room on the strip, so we used booking.com and got the Goodnite Inn & Suites, Bullhead,Az. On the phone, the Mgr said how busy they were and called us back saying cancel with booking.com and go direct with her for a better rate. We got there, and there were NO cars in the parking lot. The lobby was super hot. Desk attendant said she's not allowed to turn on air until 4pm. Went to our room, air off. Turned on air, went to casino, came back three hours later. Still no cars in parking lot. Our room was extremely hot. Inadequate air conditioning! Desk attendant said it's the same in all the rooms. Called mgr. She argued with us about no cancel policy and said we must produce our receipt which we had lost. She said that never happened before, and we just didn't want to give it to her. After a very heated argument, our credit card was refunded. BEWARE

River run 2014

Jim Don 28/04/2014 22:22

We had 4 adults staying for for 3 days. The desk guy did not understand 4 adults in one room so he put 2 adults and 2 kids. He only gave us towels for 2 adults. It took us 30 minutes fighting with him to get him to understand that it was 4 adults then we got the towels. Bathroom sink leak, Duct tape line the edge of the bathroom floor. Toilet water always running, refrigerator quit working after 3 hours, They never came in to replace it or fix it. In the morning they had a pot of coffee and a box of muffins. Coffee was old tasting and the muffins was stale. This is a hotel operated very poorly by a guy that couldn't understand English and did nothing for the hotel guest. Could be a lot better with new management who knows how to run a hotel.

Not pleasent!

Pamela2112on 30/04/2013 20:00

The room was ok the bathroom was not clean . No shampoo or conditioner was provided the soap broke apart in my hand it was so old no . My key would not work one nite . I had to walk accross two parking lots to get help and becouse I woke up the lady she was extreamly rude to me. I will not return to this hotel.

Great place to winter!

wandamnelsonon 17/04/2013 18:50

This is a very pleasant place to spend a few months in the winter. It is close to anything you want to do ; the guests come back year after year.We like the suites & plan on going back .The management will try very hard to please you.We got to know all of the snowbirds staying there.The 2nd & 3rd floors are mostly snowbirds.