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Holiday Inn St. Louis Fairview Heights

313 Salem Place,Fairview Heights,IL,United States of America 3 Star Hotel
Check in 15:00
Check Out 15:00
YOLANDES @ Front Desk VICTORIA S on 168 Reviews

Property Location Located in Fairview Heights (Collinsville - O'Fallon), Holiday Inn St. Louis Fairview Heights is convenient to St. Claire Square Mall and Stonewolf Golf Course. This hotel is within the vicinity of Cahokia Mounds State Historic Site and Gateway Conference Center. Rooms Make yourself at home in one of the air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary newspapers, and you can also request cribs/infant beds. Rec, Spa, Premium Amenities Take advantage of recreation opportunities including an indoor pool and a fitness facility. Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a 24-hour business center, audiovisual equipment, and dry cleaning/laundry services. Planning an event in Fairview Heights? This hotel has facilities measuring 2,175 square feet (202 square meters), including conference/meeting rooms.

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313 Salem Place,Fairview Heights,IL,United States of America

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Hotel Details

Internet Facility Restaurant Room Service Swimming Pool Business Center Gym Bar Laundry ATM Audiovisual Equipment Conference Facility Safety Deposit Lockers 24 Hour Front Desk

Holiday Inn St. Louis Fairview Heights

313 Salem Place,Fairview Heights,IL,United States of America 3 Star Hotel
Check in 15:00
Check Out 15:00

GENERAL

Property Location Located in Fairview Heights (Collinsville - O'Fallon), Holiday Inn St. Louis Fairview Heights is convenient to St. Claire Square Mall and Stonewolf Golf Course. This hotel is within the vicinity of Cahokia Mounds State Historic Site and Gateway Conference Center. Rooms Make yourself at home in one of the air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary newspapers, and you can also request cribs/infant beds. Rec, Spa, Premium Amenities Take advantage of recreation opportunities including an indoor pool and a fitness facility. Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a 24-hour business center, audiovisual equipment, and dry cleaning/laundry services. Planning an event in Fairview Heights? This hotel has facilities measuring 2,175 square feet (202 square meters), including conference/meeting rooms.

Hotel Photos

Holiday Inn St. Louis Fairview Heights 31 Images

Hotel Location

Holiday Inn St. Louis Fairview Heights

313 Salem Place,Fairview Heights,IL,United States of America
Ranked
#4 of 10 hotels in Fairview Heights
Overall Rating 4.5 Rating from 168 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(51) couples(32) solo(12) family(55) friends(10)

What People are saying

YOLANDES @ Front Desk

VICTORIA S on 13/11/2017 05:43

I must say that I had probably one of the most pleasant experiences I have ever had during travel with the woman at the front desk named Yolandes.

She is very personable, extremely accommodating, easy to talk to and gives you service with a smile and kindness! Yolanda's also works at the bar and I had the pleasure of sitting and talking with her while I had a light dinner and a cocktail. She provided Excellent service there as well.

I noticed how other clients came in over my 5 day 4 night stay, and she knew their names, greeted them graciously, and served them with excellence!

The Holiday in Fairview Heights Illinois made a phenomenal choice when they hired this young woman. I am always leery when I travel because of the horrible customer service experiences that I have. She is top notch for sure, and when I return I will surely ask for her personally!

Would do it Again

BonesVANJ on 29/10/2017 21:54

Enjoyed my 4 day stay at this hotel. The room was well maintained upon arrival and throughout stay. The staff were very friendly and accommodating. I attended a friends retirement dinner at the hotel and the food was prepared like a home cook meal. Everything had taste without being overly seasoned. The fried chicken was to die for. I also had the buffet breakfast. Thanks Angie for your hard work, attention to details and quality customer service. You are definitely an asset for what you bring to the restaurant. Overall, I would highly recommend this hotel and all its accommodations.

Room nice but...

TaraMcConkey on 17/10/2017 20:06

We came in at 10:30 on a Monday. This was a rewards night stay. The room was very nice. They did a really nice job of utilizing space without it seeming to be crowded.

The frontdesk staff was nice, but seemed preoccupied. The main problem was there was booze spilt all over inside one of the elevators. Creating an awful stale alcoholic drink smell. It was so strong I thought I was going to be sick. My husband mentioned to a staff member about this. When we got in the elevator this morning it still was not cleaned up and the smell was even worse. I was going say something to the front desk, but we were in a hurry to get out. Would not stay here again, even though rooms were nice. If they can't clean up booze on an elevator, what else is going on?I will still stay at other IHG properties.

Intresting getaway

foxtravl on 05/10/2017 04:42

Sorry for the late review so I will make it brief. We stayed here for a weekend in September 2017 and experienced a scam which involved information we discussed with the front desk person checking us in. someone called our rooms posing as the General Manager and stated they needed our credit card information for incidentals. When challenged they became upset and hung up. When we went to the front desk to follow up the front desk representative stated everything was okay and no one from the hotel called the room. she stated that the call came from outside the hotel and she connected the call to our rooms. This story was told to the supervisor and later the next day another supervisor called to ask about the incident. The actual general manager never called to inquire or take a report. It was just fishy how information that was discussed at check in was used to try and scam over the phone. Luckily we did not bite and give the information over the phone. The only reason I am giving a two stars is because the breakfast buffet was really good. Protect your information at these hotels and don't tell the staff anything but what is required. Being friendly will get you scammed...

Great Stay

Whitney R on 01/10/2017 14:04

This is a great hotel, with a restaurant in it, which is very nice for Holiday Inn. The rooms are clean!

And, Angie, the lady that waited on us at breakfast, was absolutely fabulous!! Her customer service was top notch!

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Holiday Inn St. Louis Fairview Heights 313 Salem Place,Fairview Heights,IL,United States of America