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Hotel Biltmore
15 Calle 0-31, Zona 10,Guatemala City,GT,Guatemala
211 ReviewsProperty Location With a stay at Hotel Biltmore in Guatemala City (Zona Viva), you'll be minutes from El Obelisco and close to La Aurora Zoo. This hotel is within close proximity of Universidad del Valle de Guatemala and Estadio Nacional Mateo Flores. Rooms Make yourself at home in one of the 116 air-conditioned guestrooms. Your bed comes with cotton sheets, down comforters, and down blankets. High-speed (wired) Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Rec, Spa, Premium Amenities Make use of convenient amenities such as wireless Internet access (surcharge), babysitting/childcare, and a television in the lobby. Dining Grab a bite from a grocery/convenience store, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include currency exchange, secretarial services, and computer rentals. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free parking is available onsite.
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Hotel Details
Hotel Biltmore
15 Calle 0-31, Zona 10,Guatemala City,GT,Guatemala 3 Star HotelGENERAL
Property Location With a stay at Hotel Biltmore in Guatemala City (Zona Viva), you'll be minutes from El Obelisco and close to La Aurora Zoo. This hotel is within close proximity of Universidad del Valle de Guatemala and Estadio Nacional Mateo Flores. Rooms Make yourself at home in one of the 116 air-conditioned guestrooms. Your bed comes with cotton sheets, down comforters, and down blankets. High-speed (wired) Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Rec, Spa, Premium Amenities Make use of convenient amenities such as wireless Internet access (surcharge), babysitting/childcare, and a television in the lobby. Dining Grab a bite from a grocery/convenience store, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include currency exchange, secretarial services, and computer rentals. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free parking is available onsite.
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Hotel Location
Hotel Biltmore
15 Calle 0-31, Zona 10,Guatemala City,GT,GuatemalaRating from 211 reviews
Sleep Quality
RoomsServiceValueCleanlinessWhat People are saying
cleaning aspect
panchosam60on 18/08/2017 01:12Their elevators were dirty and olds
The floor carpets were detached
On the day of departure we left all the equipment arranged just to return from breakfast and close suitcases and leave, I was surprised that at that time the room service came to take the food plates the day before and left them in front of the door, I imagine Which is because the clients have taken them, but I did not like having already left everything in my suitcases just to close them ayan entered and did not wait for us to perform the check-out because, being the room already vacated can enter to make inventory of Everything and inform, it seemed to me very bad taste, when leaving the hotel after 2 hours I remembered that when I check the room before leaving in the refrigerator I had left half a cheese and that was not, I imagine that the same employee I take the dishes out of my cheese. I want to think it was because you can not keep food in the refrigerator.
Loved it!
Daniel Yon 17/08/2017 23:48The location, staff, breakfast and hotel shuttle were great. As far as Guatemala goes this place far exceeds expectations. The only problem was we thought we had payed for a bigger room. I never asked the staff about it because we were very happy with the room we got. I would highly recommend this place.
Disappointed in the service
Eva Con 16/08/2017 22:44Not worth my stay, the rooms are acceptable, and the breakfast is ok. The location is considerably close to restaurants and so forth. The customer service was blah...there was a receptionist in training who never smiled and looked scared to be there the whole time. The hotel is clean, but the people are not friendly or helpful. During our arrival nobody offered to help with our luggage. This is not a professional hotel and I will never come back here. We stayed for a couple of days since we were visiting other places in Guatemala, we needed to come back after a few days to get ready to leave to the airport and decided to stay at another near by hotel. Don't expect special service from this hotel.
Great hotel and amazing staff!
ToriandEnzoon 06/08/2017 03:51We stayed here for a night after coming back from the Rio Dulce on our way home to Puerto Morelos and we couldn't have been happier with our stay. The staff was friendly from the moment we got there. We had a room that had a window close to the night club across the street, and when I asked when they were open until, the receptionist replied, "pretty late...will that be too loud?" She then offered to move us to a more quiet room for free. We will stay here every time we come through Guatemala City. ⭐️⭐️⭐️⭐️⭐️
Personal attention
Ruth Mon 27/07/2017 21:40It was such a good experience! The room was totally clean and all the amenities were very useful. When I came in at the hotel the ladies that were at the reception were very attentive and helpful. The location is at the center of this beautiful city.