Hotel Kinnera Comforts

What People are saying

Terrible

mahima son 07/07/2017 22:43

It is a terrible hotel. I would not recommend it to anyone. Upon reaching the hotel, the receptionist had no idea about the our bookings and provided a room with cockroaches in washroom, pipes in almirah and AC not working. The only good thing about the hotel is their WiFi and quantity of complimentary breakfast. A big no to anyone opting for this hotel.

Competitive

rameshcri2001on 27/01/2017 14:29

Prices competitive compare with others.rooms are good.have WiFi .it is near to jyothi theater daba garden.have breakfast compliment.lift available.hope this is good budget price in this area.can park the vehicle infront of the hotel.

The best budget hotel in Visakhapatnam for all

utpalnagon 13/11/2016 13:05

The hotel is situated in the heart of the city in Dabagardens. All the tourist place is near to the Hotel and the hotel is neat and clean and the best think is food. The breakfast is too good and the staff are very helpful and welcome you warmly. The communication is a big advantage, another thing is the market where you can shop anything very near to the Hotel. If you want to take north Indian or continental food at dinner you can. The comfort level to stay their is very good. So, overall experience is too good. I am suggesting you to go there for your next travel. Thank you.

Comfortable as its name

Ramana Kon 19/09/2016 18:00

Convenient stay with free breakfast, located in the heart of the city in economy budget.and there is no regrets. Restaurant is big and food is very well done. Room service was prompt and I recommend this hotel.

Please be Informed

us0keon 24/08/2016 18:47

Compared to some hotels in the vicinity and the the price offered. I would not score this hotel highly. I hurriedly booked this hotel judging from the somewhat misleading photos on the website. The hotel did not have any rules posted on their walls, hence upon inquiring about checkout times, I was informed it was 24 hours (which meant the check in time would be checkout the check out time). I requested a couple of hours grace during checkout but was informed that for any extension there would be a fee, and that for the first 3 hours would be 20 or 25% of the daily non-discounted room rate.

The room was clean and the television was in good working order. Breakfast was included in my hotel payment but I did not know about exclusion criteria, it not stated that bottled water was not part of the complimentary breakfast. The breakfast room was noisy with renovations. Inside the breakfast room, there was one old fan to air the large room. I chose my seat to be very close to the fan.

I left the hotel in rush to meet a see friend and was away for a little over a couple of hours. Upon my return I was informed that my room keys were with the staff cleaning my room. When I got to my room it was cleaned but the door was left open and all my belongings exposed. The staff were busy cleaning other rooms. I checked my purse and found I was missing my Indian currency ( foreign currency was untouched). I spoke with the staff at the reception who said he would make an Inquiry. The staff seemed to be lurking wherever I moved and gave me the feeling that I was being monitored.

I moved my belongings to another hotel but returned the next day to checkout and speak to the manager. The first person I was directed to shook his head and hand when I asked if he spoke English or Hindi but indicated I wait for the manger. When this 2nd manager arrived, I explained the situation to him. He responded by saying that for the so many number of years that the hotel was in operation, such an incident had not taken place. He suggested to check CCTV and asked the gentleman who could 'not speak English' so to show it to me. After switching it on, he realized that the camera(s) for my room was not working. when I asked him about the duration it had been non-functional, he said for the last 2 days and that a request for service had been made. He then asked me why had I not used the hotel safe box. I had no idea there was one and I could not see it written anywhere. He responded by saying it was in the website. He had the same response to my other questions and so I asked him if the fact that the CCTV was not working was also written on the website? you can guess his response. I then asked him that his English was quite good, why did he tell me he couldn't speak it? he just smiled.
In the end I was advised to make a complaint with the police which I did even though I knew the money would not be recovered. I cited the reason that the hotel management did not take sufficient measures to ensure the safety of customers and their belongings. They were renting rooms where the CCTV was not working, the staff who probably knew about the CCTV malfunction were allowed to enter the rooms and leave the rooms open (leaving the customers belongings exposed) and supervised. At the end the manager promised to rectify the mistakes (although no apology was made) but it seemed that was because he was more focused in not having me write this review.