What People are saying
Hopeless
mahima con 13/06/2017 20:09I visited the hotel in the month of june with my family..as i entered the hotel the reception was so smeely..the rooms and the bthroom were so untidy and smely..soo many mosquiotes insyd the room...and the staff is soo iresponsble..spcly the front desk guy alwys wnts to argue..i will nt recommend nybdy to sty here..and its 5kms away frm the main maket of gangtok...such a hopeless stay it was..this hotel ruined by whole trip..
DISGUSTING
Priyaj Non 30/05/2017 19:40Booked the hotel via Make My Trip. They cancelled the hotel I had booked first and gave me this one as all other hotels were "booked". The rooms are dingy and unpleasant. There is a weird smell coming from the blankets. The WiFi, TV, Phone all arent working. The staff is also lousy and unresponsive. Worst part is Hotel is very very far from MG Marg. It is very difficult to find Cab to the main city and the desk doesnt help with that either. Disgusting and Unpleasant Experience. Make My Trip is a FRAUD!! I hate them for ruining my Family Vacation
Worst place to stay
INDRANIL Don 11/10/2016 17:53We had a trip to Gangtok and we stayed in Ricasa on 12th Oct, 2016. As per Galaxy Tours the room was booked for a deluxe category, but my experience was terrible. The rooms are too small and not at all clean. The bedsheets were untidy and had stains and when we asked to replace them they were same. As per the care takers all bedsheets are of same quality. I had a plan to stay seeing views from Trip Advisor but it was a horrible decision.
Memorable Stay
Mukesh Kumar Bon 11/05/2016 11:30I chose this hotel after reading reviews of others. And I did not regret the decision. The hotel is very comfortable, quiet and in a serene locality. Staff were very pleasant and helpful. My mother was particularity overwhelmed by the way people took care of the food in restaurant during breakfast and dinners. As we stayed in Darjeeling and Silliguri also after Gangtok, she was all praise for the hospitality of Hotel Ricasa staff. It is bit far from main city but it was OK for us because we covered shopping on end of each day of sightseeing. Hotel being away from hustle-bustle of the city was a respite rather than inconvenience for us. You still get essentials on nearby grocery shop.
Pleasant Stay & Quiet Locality
Kallol Con 30/04/2016 15:00I chose this hotel as I wanted to stay far away from the Gangtok's crowd and my decision was correct. The locality was so quiet and gentle that we really loved it. Room was spacious and we found it well cleaned. Staffs are very decent in behavior and cooperative. We had foods with our booking plan. They served delicious foods always. Wifi inside room was little weak but that less matters when you are in holiday mood. Initially we booked the room for two days but later we extended one more day. Overall very good experience and highly recommended to new travelers.