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Hotel Santander Plaza

15 Calle 3-52, Zona 10,Guatemala City,GT,Guatemala
Check in 15:00
Check Out
Not what they promised Dr_B_Maitra on 25/05/2017 14:17 43 Reviews

Property Location With a stay at Hotel Santander Plaza in Guatemala City (Zona Viva), you'll be convenient to El Obelisco and Francisco Marroquin University. This hotel is within close proximity of Universidad del Valle de Guatemala and Estadio Nacional Mateo Flores. Rooms Make yourself at home in one of the 26 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as coffee/tea makers and clock radios. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as a fitness facility, or other amenities including concierge services and babysitting/childcare. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Business, Other Amenities Featured amenities include a business center, currency exchange, and dry cleaning/laundry services. Event facilities at this hotel consist of small meeting rooms, a ballroom, and banquet facilities. Free self parking is available onsite.

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15 Calle 3-52, Zona 10,Guatemala City,GT,Guatemala

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Hotel Details

Restaurant Room Service Business Center Gym Elevator Babysitting Laundry Airport/Station Transfer Ballroom Concierge Conference Facility Currency Exchange Doctor on call Luggage Storage Parking Facility

Hotel Santander Plaza

15 Calle 3-52, Zona 10,Guatemala City,GT,Guatemala 3 Star Hotel
Check in 15:00
Check Out

GENERAL

Property Location With a stay at Hotel Santander Plaza in Guatemala City (Zona Viva), you'll be convenient to El Obelisco and Francisco Marroquin University. This hotel is within close proximity of Universidad del Valle de Guatemala and Estadio Nacional Mateo Flores. Rooms Make yourself at home in one of the 26 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as coffee/tea makers and clock radios. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as a fitness facility, or other amenities including concierge services and babysitting/childcare. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Business, Other Amenities Featured amenities include a business center, currency exchange, and dry cleaning/laundry services. Event facilities at this hotel consist of small meeting rooms, a ballroom, and banquet facilities. Free self parking is available onsite.

Hotels Photos

Hotel Santander Plaza

Hotel Location

Hotel Santander Plaza

15 Calle 3-52, Zona 10,Guatemala City,GT,Guatemala
Ranked
#24 of 47 hotels in Guatemala City
Overall Rating 4Rating from 43 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(23) couples(6) solo(2) family(4) friends(3)

What People are saying

Not what they promised

Dr_B_Maitraon 25/05/2017 14:17

The site showed that the rooms have an attached kitchen. Well, they have a small microwave, a kettle, 2 cups, 2 glasses and a sink, that's their version of a kitchen, if you call that a kitchen at all.
The rooms are fairly large with good bedding, a huge cupboard and a place to keep your luggage. Good rooms, I would say. Their breakfast is also very nice and adequate and the staff were fantastic. They would try to help you in every possible way. The wifi is good and the charging points are conveniently placed.
I would recommend this place if you don't need a kitchen.

A good experience

pcochranakon 25/04/2017 06:30

We stayed at the Santabeer for a week, with no regrets. The prearranged airport shuttle was seamless. After checking in, we became concerned about the loud music we were heariby (mid day) and asked the front desk if it would continue into the night. Some came to our room immediately, agreed it was too loud and we were moved to another room on the opposite side of the hotel. No more noise, and a lovely view of trees in bloom!
The hotel is dated and worn. The carpeting is stretched and stained. Although we found it very clean, there is wear and tear throughout. HOWEVER, the price was great, the staff was friendly and professional, and the room was quite comfortable.
The included breakfast was great! There was a good array of breakfast foods buffet style, as well as choices of personal orders like omelets made to taste.
The water pressure and temperature in the shower was a little tricky and required a little fine tuning, but we got it figured out. It just took a while for the water to get pumped up several floors and reach pressure. It would drop off and on during showers, yet always return.
Also the internet was a little weak, but that seemed typical of the country.
The hotel is located in Zone 10...the safest zone in the city, and the only area recommended for walking at night. We felt safe.
Overall, we were satisfied and pleased with the value for our money.

Unbeatable Price Value

rtyb1996on 01/11/2016 16:30

Fantastic price value, you can't find this anywhere else. Yes, the hotel is a bit old and dated, and maintenance could be improved, but at less than 40 bucks a piece, this place is incredibly luxurious. Location is unbeatable, they offer free breakfast, and staff are super kind. I'd definitely recommend it and would come back. Best of all: it's a local-run hotel, not a big multinational corp!

Over-rated

Itsnotatumoron 29/06/2016 23:26

Very Underwhelming for the price.

Pros: Location, Decent Breakfast
Cons: "Do not disturb" signs never respected. The hotel staff had their jobs to do and didn't seem to care about what the customer wanted. Staff would routinely knock lightly, and walk in. Only one set of towels that were picked up late morning and delivered mid afternoon. Front Desk staff were generally incompetent. Over priced for the quality.

Not good and over prized!

Marcela Aon 14/06/2016 06:49

I stayed two weeks in this awful place only because of location. A/C not cooling, extremely dirty and old carpets, the hotel hasn't been updated in years, parking garage extremely small and tight, never heard of a hotel charging the whole staying at check in time. Will never again stay here 😒