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Hotel Serrano Palace

Playa Son Moll, s/n,Cala Ratjada,ES,Spain 5 Star Hotel
Check in 15:00
Check Out 15:00
Good place, could benefit from a refresh of the rooms Michel F on 08 Oct 2017 184 Reviews

Property Location When you stay at Hotel Serrano Palace in Cala Ratjada, you'll be convenient to Cala Agulla Beach. Rooms Make yourself at home in one of the 153 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature handheld showerheads and makeup/shaving mirrors. Rec, Spa, Premium Amenities Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities include wireless Internet access (surcharge), babysitting/childcare (surcharge), and supervised childcare/activities. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Business, Other Amenities Featured amenities include a business center, currency exchange, and dry cleaning/laundry services. Event facilities at this hotel consist of conference/meeting rooms, a ballroom, and banquet facilities. A roundtrip airport shuttle is provided for a surcharge (available on request).

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Playa Son Moll, s/n,Cala Ratjada,ES,Spain

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Hotel Serrano Palace

Playa Son Moll, s/n,Cala Ratjada,ES,Spain 184 Reviews
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Hotel Details

Internet Facility Restaurant Room Service Swimming Pool Outdoor Games Business Center Gym Spa Elevator Babysitting Bar Travel Desk Laundry Airport/Station Transfer Ballroom Concierge Conference Facility Currency Exchange Doctor on call Library Multilingual Parking Facility Pool table Salon Sauna Shopping Steam Room Television in lobby 24 Hour Front Desk

Hotel Serrano Palace

Playa Son Moll, s/n,Cala Ratjada,ES,Spain 5 Star Hotel
Check in 15:00
Check Out 15:00

GENERAL

Property Location When you stay at Hotel Serrano Palace in Cala Ratjada, you'll be convenient to Cala Agulla Beach. Rooms Make yourself at home in one of the 153 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature handheld showerheads and makeup/shaving mirrors. Rec, Spa, Premium Amenities Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities include wireless Internet access (surcharge), babysitting/childcare (surcharge), and supervised childcare/activities. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Business, Other Amenities Featured amenities include a business center, currency exchange, and dry cleaning/laundry services. Event facilities at this hotel consist of conference/meeting rooms, a ballroom, and banquet facilities. A roundtrip airport shuttle is provided for a surcharge (available on request).

Hotel Photos

Hotel Serrano Palace 31 Images

Hotel Location

Hotel Serrano Palace

Playa Son Moll, s/n,Cala Ratjada,ES,Spain
Ranked
#14 of 60 hotels in Cala Ratjada
Overall Rating 4 Rating from 184 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(6) couples(74) solo(6) family(31) friends(22)

What People are saying

Good place, could benefit from a refresh of the rooms

Michel F on 10/08/2017 15:35

Good 5 stars hotel, large rooms and bathrooms. Located 20 m from a crowded small beach ( there is a lovely beach ~700m away after the harbour) Good breakfast buffet, a bit less impressed by the dinner one. Room's furniture is a bit oldish. Would be nice if the floor halls would be air-conditioned as well as it can get stuffy... Very nice and helpful staff.

Nice hotel but too busy

Susan K on 23/07/2017 16:14

Hotel Serrano is a beautiful hotel close to the beach of Son Moll. This beach is extremely busy and far too small for all the surrounding hotels. Also hotel Serrano can be too crowdy, not IN the hotel, but outside: poolarea too small, no beds available at 11 AM, Germans were reservering their beds already at 08 AM in the morning.
The staff is amazing: extremely friendly, good food and nice management.
We would not return in high season, but may be off season this might be the right place.
There is a terrace on the roof where you can sunbathe without bathing suits...but..there is no sign that this is a - Nude only - location. So you might be surprised by other guest coming in their bikinis while you are lying there.. so beware :/

Average

jogygogo on 16/07/2017 01:57

As all English reviews, very much German. Average food, no outdoors dining very corporate no atmosphere. Extra charge for beds around pool and top terrace pool.

The best thing though was the spa and personal trainer Victoria. I had one to one yoga sessions every day for no extra cost. Huge shame this is not advertised as she was BRILLIANT.

Eating out is a must as loads of lovely restaurants with beautiful walk around to harbour.

Celebrated our 35th Wedding Anniversary

LadyHeart7 on 11/07/2017 17:52

We spent a week there. The weather was beautiful. Totally enjoyed going to the beach Son Moll. Spent our afternoons on the pool. The area is a great location. We had a junior suite wich is very spacious. Two balconies one looked to the beach and the other to the pool. At night when you open the doors is great breeze. The food is excellent there. A great variety for breakfast buffet and also for dinner buffet. Very friendly personnel. Also great for accommodating for your needs. We had a great time. This was our second time there. Some great entertainment to at night after dinner. They come up with so cool ideas if you stay on the pool around lunch time.

Full of German, horrible hassel all the time

Lotta E on 11/07/2017 10:13

Not a place for calm holiday. It's a place where a massive crowd of German people are fed in a buffet diner, where you have to que all the time. And what was the hotel thinking. We are a family of small children and we were put in a room located right on top of the terrace where the band played until 11:30 pm. Not much sleep for the kids before that.

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Hotel Serrano Palace Playa Son Moll, s/n,Cala Ratjada,ES,Spain