Hotel location is good.....Nice view of the floating bridge depending on which room you are in; Close to main shopping streets and restaurants over the bridge; Close to cruise ship port. Appearance needs some work. Leaking AC Unit in reception area with bucket and towels on floor at reception desk. No elevator in lobby. No assistance to take luggage to room. Only one elevator working (not in lobby area). Had to drag luggage along narrow corridor by pool with many missing tiles on the floor, which made it even more difficult to move luggage. The one elevator was small resulting in having to make multiple trips to get luggage to room. Room was big enough. Bed was ok. Bathroom needs some work....could be cleaner and smell better. Leaking shower, missing tiles in bath, dirty shower curtain.
Great location but...
LaBusti Bon 31/03/2017 01:35
The EM City has an excellent location, but the facilities need some serious tender care. The bed in our room was very uncomfortable, there were electric strings hanging from a ceiling corner, there was no comforter of cover for the bed, so if the a/c was doing its job, you only had the thin sheet to cover or had to turn it off. It was a maze getting in and out of our room (second floor, center of building facing the water). Some access doors were closed so you could not use some stairs as they would end up in a dead end exit. Price is definitely cheap, and the view of our room was right to the water, but so was the noise coming up our room at night from people chatting downstairs in the plaza. We were able to change hotels right the same day a band was setting up a huge stage for a public performance that Thursday night, and I guess for all weekend. Their location IS excellent if you want to be in the center of the busy plaza and move about easily.
Deano Lon 22/02/2017 16:54
The hotel is old and as such will have some aesthetic issues. They have the basic amenities safe in room, hot water, iron, clean sheets and towel, maid service and network cable and WiFi in room. It is located close to many fast food restaurants PizzaHut, KFC & Subway.
Depends on your idea of "getting a deal"
Eddie Oon 23/02/2016 05:04
Stayed one night and had a fabulous view of Willemstad, no complaints there get odd numbered rooms starting at 01-11 preferably on floors 2-3. Front desk is helpful and make sure to give :30mins for a cab early if the need arises, and if you rent a car, maybe not the safest place, but the police are normally within eyeshot to ensure you're safe. No crime in the area that we could see, just people having a good time. Yes there are dealers hanging out but they only asked then left us alone. All was well, but the rooms were in need of upgrades but for $80 you can't complain being in the heart of the city with great bars and restaurants 2 minutes away walking. Cheers!
Old and disgusting
John Oon 15/02/2016 20:42
The picture hanging in the hotel room photo says it all , attention to anything was non-existent. Room smelled of mould and smoke , everything was old and run down , lobby furniture looked like it had never been cleaned , elevator was broke down no one doing a repair , we wouldn't use the shower. There is no restaurant , wouldn't swim in their pool nor sit on the lounge chairs. The only positive was the location.