441 ReviewsProperty Location With a stay at Les Idrissides Hotel Spa in Marrakech (Hivernage), you'll be minutes from Palais des Congres and Royal Tennis Harti. This hotel is within close proximity of Grand Poste Gueliz and Place du 16 November. Rooms Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies or patios where you can take in city and pool views. Satellite television is provided for your entertainment. Conveniences include direct-dial phones, as well as safes and sofa beds. Rec, Spa, Premium Amenities Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. Dining Satisfy your appetite at one of the hotel's 3 restaurants. Business, Other Amenities Featured amenities include high-speed (wired) Internet access (surcharge), an Internet point, and a technology helpdesk. Event facilities at this hotel consist of a conference center, small meeting rooms, and exhibit space. Free parking is available onsite, and additional parking (subject to charges) can be found nearby.
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6, avenue Mohamed VI,Marrakech,MA,MoroccoProperty Location With a stay at Les Idrissides Hotel Spa in Marrakech (Hivernage), you'll be minutes from Palais des Congres and Royal Tennis Harti. This hotel is within close proximity of Grand Poste Gueliz and Place du 16 November. Rooms Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies or patios where you can take in city and pool views. Satellite television is provided for your entertainment. Conveniences include direct-dial phones, as well as safes and sofa beds. Rec, Spa, Premium Amenities Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. Dining Satisfy your appetite at one of the hotel's 3 restaurants. Business, Other Amenities Featured amenities include high-speed (wired) Internet access (surcharge), an Internet point, and a technology helpdesk. Event facilities at this hotel consist of a conference center, small meeting rooms, and exhibit space. Free parking is available onsite, and additional parking (subject to charges) can be found nearby.
Rating from 441 reviews
Sleep QualityRoomsServiceValue
Cleanliness 
k99klg on 06/06/2017 18:55
Hotel was lovely & clean, food was ok & the hotel reps were brilliant.. but the drinks were poor, small little plastic cups and the drink was watered down so we continusly had to go back and fore to the bar. The last day we were flying home late night and stopped severing us drink at 12 noon, we payed for all inclusive so we should have drinks until we leave, also we had to pay an extra 200 dirhan to keep our room till 5pm. We wouldn't go back to the same hotel, when we when out for food, some of the locals were quite rude and if your an animal lover like me, I'd advise not to go to the Madina market as they had monkeys on chains & donkeys half starved to death.
Suzi H on 05/06/2017 16:17
I visited this hotel with a large group of friends - don't go there with a big group especially if you're British. Reception staff are incredibly flappy and don't actually care if you have a problem with something. I personally witnessed the bar man putting BOTTLED WATER into the whiskey! When I challenged him on it he told me the manager makes him do it. I actually felt sorry for the bar staff. They work all day in the heat whilst a manager sits there watching them and won't help serve drinks if there's a queue. The drinks are served to all inclusive guests in tiny plastic cups so you have to get two at a time so you're not going up every 5 mins for a drink.
The sun beds are extremely uncomfortable. You have to put down a deposit for a towel, maybe that's standard practice, but seriously? We aren't going to steal your towels. What is good is the hotel isn't extremely busy so you can always get a bed by the pool, no need to be getting up early to try reserve a sunbed.
The food was the worst I've ever had in an all inclusive and I've been to a lot. Some of the food they serve for lunch has been left over from the night before. The 16:00 snacks are just leftover hard pastries from breakfast. They're not bothered making sandwiches or salad. The only thing that was fairly ok was the breakfast. Nice bread and omelettes that are made fresh to order. Restaurant staff 50/50. Some are friendly, most are grumpy and won't even say hello. We ended up eating out for every meal after 4 days which was fun but annoying when we had paid all inclusive.
The physical hotel itself is beautiful, very tastefully don't with nice rooms. Although the air conditioning doesn't work in half the rooms which was uncomfortable. We didn't ask for them to look at it as they had been so unhelpful about something else.
The entertainment staff are wonderful. They are always so friendly and helpful despite the face that they work 15 hours a day and get paid £240 a month!! Which I thought was absolutely disgusting because they work so hard.
Overall, I couldn't wait to get out of the place and I genuinely am not fussy when it comes to hotels. It could be absolutely great and it's a shame
carly1100 on 31/05/2017 21:01
Traveled as a group of 4 from 23-30th of May all inclusive and I will never be returning. I will start on a positive, the hotel and surroundings were immaculately clean our rooms were basic but clean although the air conditioning did not work but it was not a major problem. The entertainment staff were amazing! Lots of pool side activities and shows at night, Asma and Omar and Abdel are far to good for this hotel! Now the negatives, reception and bar staff's attitude was disgraceful especially to the British! The drinks are watered down with their own water and you were served in a tiny plastic cup and given dirty looks whenever you asked for another drink! The food was so poor I was laid up in bed on the third day due to sickness and dioreah. My friend witnessed two of the bar staff physically fighting in front of young children as one had over charged another guest, another British woman got spat at in reception! We went all inclusive but nothing apart from contaminated drinks and food was included IE spa,indoor pool,tennis,gym,piano bar,hotel restaurants. I also had to argue with 3 staff for a botte of water as they cut off our all inclusive bands at 12pm when we were not leaving until 5pm definitely NOT 4* Never even again! Hope this helps. Wifi only in lobby.
calumaliffe on 31/05/2017 19:32
Where do I start, the hotel staff where so rude I would never go back to this hotel we went all inclusive but had to pay for everything if wasn't for the entertainment staff Omar and asama we would of looked for another hotel there where brilliant fun and made our holiday as for the hotel staff they where just plain rude trying to get anything of then was a struggle my partner went up to get a bottle of water and had to argue with 3 staff, baring in mind in was 28 degrees we had it in the end but begging for water in the heat is just wrong I mean that's human rights! Food was ok but the bar was awful and if your British u are treated like the animals out there if your French this is the place for u!!!! We went all inclusive but we had to pay for tidy alcohol drinks, pay to use the tennis courts, pay for the spa, pay for the indoor pool, pay for the gym and they still exspect tips my friend even had to tip a bar man for a glass instead of a plastic cup... The only good thing the hotel was clean and it was stunning and the country was lush but very very rude people and every Brit we meant said the same. Owwww and if u like being asked well harassed for a taxi about 20x and u have just set foot out of the hotel then go for it. Really disappointed with my holiday 😡😡😡😡😡😡
pburret on 29/05/2017 21:53
Have never been treated by such disrespect and met such rudeness by staff from the 'hospitality' industry, went as part of a large group (which they hated), was all-inclusive (also hated) and didn't speak fluent French (a huge no-no). The bar served warm beer in tiny plastic glasses, you had to complain to be served more than one drink at a time (complaining was another negative!!) and we witnessed the bar man water down a spirit one night, the bar closed at 11pm each night and they would serve anyone else before clients wearing all inclusive bands, even staff. A real shame as the hotel was nice, clean, entertainment staff were wonderful but totally out of place at this hotel. The manager was rude and not happy that females would dare complain. AVOID AT ALL COSTS, easily the worst place I have ever stayed due to the staff and would never return to Morocco again because of this.
