What People are saying

Unfortunate customer

Donna Don 14/06/2017 05:29

As a long term senior employee myself in the hotel hospitality industry. I am well aware that this is not the way to treat situation I encountered with particular accommodation at the Great Neck Inn. Beware of providing your credit card information. I had made a reservation for the weekend and was informed the Sat night was unavailable but could be put on a cancellation list. Requiring multiple nights I booked the available Friday night with the chance the sat would come av.ailable as encouraged by the guest service agent. I was able to find suitable accommodation at another location so within a week of a 24 hrs cancellation policy I called and cancelled. I received an email confirming my reservation and charged when should have been cancelled. I made a personal visit and Priscilla and Anthony reassured me this would be taken care of. Another email informed me this was a no show and charged the full amount. So be careful you don't have to cancel when making a reservation at this establishment. Our hotel would never treat our guest and their hard earned money so poorly. We like our guests to return

Nice & clean hotel, terrible for conference

Kay Yon 03/06/2017 01:21

The room itself is clean, spacious, and well-maintained, but definitely outdated. The lobby is cool with the art deco style and the staff are great & attentive. We were at the hotel for a work conference and the ballroom/conference facility was atrocious/totally outdated. The sound system barely worked, the acoustics in the room were not good, the food service was a disaster. It felt like they never do conferences and I really hope we don't do ours again next year there. For a hotel stay only, it was great and super close to the LIRR stop and cute shops/restaurants.

First time at the Inn: Won't be the last!

Brandy Jon 26/05/2017 05:09

This was my first time in New York and I can't wait to come back thanks to the Inn at Great Neck!
Everyone here is incredible from the front desk staff like Miriam to Moe at the bar. I felt like an old friend thanks to their friendly conversation and caring attitude.

While everyone was wonderful, I was especially impressed with their shuttle driver Hubert. He was the most considerate and accommodating driver I have ever had. He was so friendly and informative about the surrounding areas that I picked his brain almost daily about local history and places of interest. I looked forward to my daily rides with Hubert and the great conversations, which he made sure included everyone in the van.

I was also very impressed with Felix, who always had a smile and kind words no matter how busy he was. Felix seemed to remember everyone staying at the Inn and would go above and beyond to make sure I had everything I needed.
The hotel has a wonderful atmosphere to go along with their wonderful staff. The beautiful art deco decor and clean, comfortable rooms just made my stay a truly memorable experience.

I can't wait to come back and see everyone again!

Wedding weekend hotel

3CCSon 24/05/2017 23:52

Prior to our son's wedding weekend, Ryan (social coordinator) worked with us for the past year to ensure guests attending our son's wedding would have an amazing experience throughout the wedding weekend. We highly recommend your Inn because of Ryan. We took advantage of shuttle service, late bar and breakfast buffet. Rosanna was very helpful too. She answered my many, many emails quickly and addressed all of my inquiries. We blocked 14 rooms for our guests the weekend of 5/20/17. The hotel has an art deco vibe and from the moment you enter the premises you realize you are not an ordinary hotel! All of our guests loved the lobby, lounge, bar and restaurant decor. The rooms were impressive and immaculately clean. Mo the bartender was so personable and fun. The Omelette Chef and waiter and waitress who ran the breakfast buffet were excellent and attended to our guests' requests with professionalism. Our shuttle driver, Hubert, was entertaining and made sure everyone arrived to and from the wedding reception safely. Everyone single staff member we encountered at the Inn at Great Neck were friendly and professional from the valet parking attendants to the front desk staff to the bartenders and restaurant staff to the housecleaning crew. A few of our friends accidentally left items behind and the housecleaning staff immediately went to rooms to retrieve items for us. We were so happy we booked our group at the Inn at Great Neck. A great time was had by all!

Good

Frances Bon 24/05/2017 02:04

We spent one night while stopping to visit family. Art Deco decor gave atmosphere. The staff was nice and valet parking a must in that area. The room was comfortable. It was rather pricey but for one night alright