Stayed here for a week during August 2017. Situated near local amenities, this hotel had a Lovely relaxed atmosphere, nice decor, friendly and helpful staff. Rooms cleaned daily with fresh towels. A great choice of food at breakfast.
bluebudgies69on 09/08/2017 15:37
Stayed it this hotel from 13th July to 20th July on a bed and breakfast basis.We had a balcony room with sea view really worth requesting this.Also had a kitchenette in our room( not requested) but very useful.The breakfast was fine with lots of choices.Coffee shop near the outdoor pool was great.Had the use of an outdoor and indoor pool.Hotel location was brilliant very near large shopping centre and also within walking distance of many restaurants all with top class food including Indian and Chinese.Hotel just across the road from yellow or red open top bus tours pick up point also bus for into Funchal.Also a free bus service from hotel into Funchal 4 times a day.Music every night in the cocktail bar and dancing also.
Vlad Bon 08/08/2017 17:53
Try to avoid this hotel. Its furniture is from the late 70's, it smells, it's sure that it isn t a 4* hotel, maybe a 2* hotel. We had our plane cancelled and the guys from the airport provided us this room until tomorrow when we have the flight to Lisboa. If you are in the same situation, try not to accept these conditions.
skimbo24on 30/07/2017 09:41
Unfriendly staff....rarely smile. Had to buy food and drink by the poolside from staff that would not even afford you a smile...and the service was diabolical. Even the staff at front of house were a disaster
friendly staff and one special receptionist named ivone lovely and very helpful security lovely lovely rooms
lesleydavies1234on 07/07/2017 14:44
the hotel was brilliant we wont book any other hotel staff are lovely security are nice and reception staff are lovely there is one special person on reception who is lovely and helpful her name is ivone very polite the room was fantastic we had room 845 and the rooms are all fantastic the food is good we have no faults with this hotel we are going back in november 2017 and we are very sad that we cannott get rooms on booking. com twice for next year 2018 we dont want to go to any other hotel we want to go and see ivone again and the rest of the staff close to the forum and close to public transport love everything about it steven and lesley davies from purfleet essex england