Fantastic hotel! - absolutely beautiful. The Restaurant was basily closed and took about an hour to get a grilled veg sandwich! - we where 2 of 5 people in there!
Grumpy and uninterested staff and very expensive for what you get.
stand on the roof and watch the sun go down for one of the best views in Ragestan.
Nice Property - but disappointing
Anand1Sharmaon 23/04/2016 13:56
Pros 1. Heritage property 2. Photographer’s paradise 3. Secluded 4. Huge rooms (I stayed on the first floor) with period style furniture 5. Neat and clean 6. Manager and support staff are courteous and efficient 7. Swimming pool is nice 8. Breakfast served was as per our choice and good (arranged by the manager from outside) (though we requested it the night before – see cons below)
Cons 1. Room service – what’s that ? 2. Restaurant –what’s that (had to go out for lunch) ? 3. Hot water – what’s that ? 4. Wifi- what’s that ? 5. TV (old and dipalidated) – so again what’s that ? 6. No arrangement for chauffers / drivers During our stay – we were the only guests ‼
Terrible shame- could be such a great hotel completely neglected
GillyMFranceon 14/04/2016 16:43
Beautiful palace from the outside, terribly managed and in dire need of a refit- we love heritage hotels and old style accommodation but if the bathroom window has a hole replace the glass rather than tape over the hole, when repainting use masking tape rather than splashing white paint over blue wallpaper, and please ensure the plugs are still attached to the walls. This hotel is crying out for someone to manage it proper- the staff were appealing throughout, breakfast a joke- each evening we told reception what time our group of 13 would like breakfast at each morning we had to wait at least 20 minutes. You room is only cleaned if you request them to do so, and sheets/towels etc clearly on their last legs. This property is owned by the Maharaja of Jaiselmer and he should be ashamed.
Neha Mon 18/03/2016 04:11
The building is magnificent no doubt but the hotel itself is awful.they charge so much money for a piece of property which is so bad.Dirty, bad bathrooms, no hot water. Breakfast is so bad and no choice. Highly disappointing. Needs a quality chk by staff before giving rooms the sheets were very dirty
Xiegewenon 15/02/2016 08:31
Beautiful palace building a bit out of town. Rooftop view is beautiful with the Jaisalmer fort lying ahead. Rooms are unfortunately not well maintained, a bit fading, service is average as the place seemed also quite deserted and empty when we were there. Any request seems to lead the receptionist who hardly spoke English to call the Manager who is seldomy there. Bathroom could be cleaner and the hot water needs time to reach !!! Breakfast takes a long time....as well as WIFI. It is a pity as this place could be much better ! All of this doesn't really justify the room price.