What People are saying

my summer home

Gloria Oon 26/06/2017 15:30

I have read a few mixed reviews and I must admit some of them had some valid points to make and if I won a load of money I would invest in Kaissa and get a bit of refurbishment done on the apartments. However they are still clean, fresh sheets and towels keep arriving, the pool and garden areas are lovely and to me it still feels like my second home. I had to spend a lot of time in various UK hostelries over the last couple of years for a couple of nights at a time and paid on average about twice what we paid at Kaissa half board just for a room only, or bed and breakfast and got no sunshine in the bargain. I still wish they did self catering cos it spread the tourist money around but they are trying their best with half board and all inclusive. Been going there for years and will still keep going back because of Yannis' biggest asset, his staff, who I hope he thanks everyday for what they do. For all of them old and new, Ever, Daisy, Rania, Costas, Defta, Dino, Pepper, Miklas, new guy Miros on the bar and my little mate (though she is taller than me) Kelly and to those who's names I don't know.. To you all my best love and keep on doing what you do cos I want you to be there on my next visit.

Happy days

masonhead2017on 26/06/2017 12:28

On arrival we were told the hotel was overbooked and we were taken to the annexe which is a short walk away. As compensation we were upgraded to all inclusive which was more than adequate for us but perhaps not others. A minibus was also provided between the two sites. The poor manager yannis was tearing his hair out. It didn't spoil our holiday one little bit. All the staff were fantastic and we had a great holiday despite the initial hiccup. No shortage of sunbeds and definitely no shortage of sun. Enjoyed our wedding anniversary and the wife's birthday at Kaissa and will be back for my birthday in September.

Couldn't wish for a better holiday

Carolgeeon 25/06/2017 19:57

This is a fantastic hotel, the staff without exception are the tops! We arrived around 11 o'clock pm, they had kept the kitchen open for us, and served us a lovely chicken dinner, with a couple of bowls of Greek Salads, and complimentary drinks, a wonderful welcome this set the tone, which never faltering throughout the 11 days of our holiday.

We were a party of nine,( all inclusive) some of us are very picky eaters, we all found the food to be good and plentiful, Izzy N was wrong, you could order food from the blue menu, which included both Greek and English food, also some really nice Greek desserts.

Izzy N, was also incorrect of her assessment of the lovely Kelly, who however busy she was, still found time to joke about with us and made sure we had all the drinks we needed. The Kaissa Beach also have a restaurant across the road, and all the staff were busy running backwards and forwards with food and drinks, trust me none of the waiting staff including Kelly had time to strut.

Which brings me to the rest of the staff, Miros who runs the pool bar, even when it got busy he too serve everyone fast and efficiently whilst joking and laughing with all his customers. The waiting staff, Michaly, the waiter with attitude, if he worked in London's west end he would make a fortune, again no matter how busy he was, he found time to joke with the customers but never once neglecting his duties. Christina, Yania, Nino, and Grigoris, to mention just some of the waiting staff but all were pleasant, friendly and competent making sure that guest were well looked after. Daisy and the two sisters, sorry I never found out your names, took care of the cleaning doing a great job, the ground and maintenance men all gave a friendly nod or wave when they saw you. All the staff are a credit to the Kaissa Beach Hotel.

The hotel itself is lovely with apartments both at ground level and flights of stairs leading up to the first floor accommodation. We had two disabled members in our party and the slopes along side most of the stairs, made life very easy for the wheelchair, and for wheeling your suitcase along, obviously there were no slopes to the first floors. The apartments were set amongst flowering shrubs and climbing plants, all apartments at ground level have a patio with chairs and table, the first floor apartments have a spacious balcony. I can only speak for our apartments, we had a mixture of family rooms with a lounge/kitchen bedroom & shower room and slightly smaller apartments just for couples, without the lounge but with a small kitchen. All were well equipped, with an electric kettle, fridge, and in ours we had a small electric cooker, outside there was a small collapsible dryer for towels etc.

The beach opposite the hotel is stony but a little way down the road there is a sandy beach with sun-loungers and umbrellas. Further on in both directions are larger sandy beaches again with loungers and umbrellas. If you come out of the hotel and turn left, a little way down the road, you come to a culvert, along side this culvert is a road, go up this road, there are wooden bridges across the culvert leading to shops, further on there are lots of shops. If you turn right on leaving the hotel there is a beautiful little Greek church, a couple of large supermarkets as well as cafes and restaurants.

There are a few trips you can go on, we went to Spinalonga island which was a leper colony until 1957, well worth a visit, also worth a visit is the Knossos Minoan Palace, if you are over 60 you can get in both places for half price, providing you take some form of identification, we showed our E111 European Health Insurance Cards. When we went on the trip to Knossos Palace, the coach picked us up at 7.30 am, as breakfast wasn't served until 8.am we were given a pack, containing a sandwich, some fruit, cheese, and a few other bits and pieces, showing again what a great hotel this is.

All in all a wonderful holiday, a big big thank you to both the management and staff at Kaissa Beach for making it so. Hope to see you all again, from the Essex Nine.

relaxing holiday

mickle58on 25/06/2017 16:57

after initial problems with accommodation which was sorted amicably and with compromise on both sides we had a great holiday , our room was in an anexe about 3 mins away basic but ok for sleeping in . food was a bit hit and miss but if you are AI there is a blue menu for evening meal which are better meals cooked to order . pool area ok plenty of beds . the main asset of the hotel is its staff , Yanis the manager was having a stressful time but was still friendly , all the staff were great but special mention to Kelly , Miklas , christina and Miros in the pool bar they all made our holiday special. we will be back

Disappointed big time.

Izzy Non 22/06/2017 20:49

Very friendly on arrival , after that all they care about is getting people in from the street to eat and drink . I'm not fussy ( I can assure you)but the food was very basic . You are unable to choose from menu , it's all what they put out for buffet.
The staff who I thought were lovely , were Daisy and the cleaner with brown hair ( I can't remember her name, I gave her my handbag which she liked )also Christina who was also lovely . All Kelly ( worked in bar) wants to do strut up and down posing obviously looking for a promotion.