Khushalaya Sterling Resort

What People are saying

Pleasant stay

langen con 23/07/2017 14:58

We had a great stay at Mount Pleasant hotel, as the service was excellent. The rooms were fantastic and the food was fabulous. Sanjay has given us his best service including the others. 

They made us feel at home the moment we reached. The Driver who took us to Nathula Pass was nice and friendly as well as the local driver. 

The Driver who drove us to Pelling was very nice and helpful.. Pelling was a great place and the hotel as well... The room service was great and we had a great stay at Pelling though it was just for a night. 

The stay at darjeeling was Pleasant though the weather was cold. We got the best view specially Mt.  Kanchenjunga from  our room. The service was good... 

The drivers were good and friendly..the Driver who drove us to the airport was very friendly and nice. 

The local drivers who took us for a sightseeing was nice. 

         We are looking forward for our next trip.

  Thank you Mr Rajan for making our trip a very enjoyable experience.  

             Yours faithful,

                 LANGEN WA I SHALLAM                  AND FAMILY. 

Stay at Khush Alaya in Darjleeing

KapoorSakshion 28/06/2017 10:24

The property is quite big with a Monastery to visit, just 5 mins walk. We stayed there as a group, so feedback is based on same. They had buffet meals served which were quite average . You are lucky if room is having view to mountains. Be careful while booking regarding the view from the room , as all rooms do not have good view. Their bar was such a big disappointment. Be prepared to drink luke warm beers !! The music and activities that they arranged for the group was pathetic.Overall property is good but services needs lot of improvement.

Great hospitality

Shobha_13on 25/06/2017 04:37

Though I was not personally there but my guests reviewed it as a great place. What made it even more special was the help extended by the Manager of the resort to ensure my guests were comfortable. Even though it was holiday time -peek time - he gave a patient hearing to our requests and looked after my guests personally. Thanks Manish.

It should be renamed Dhukh Alaya

RaKs24on 20/06/2017 17:45

I recommend even if you are a member of Sterling do not stay here and spoil your vacation. Firstly the location is a biggest put off. To reach this resort you have to enter an extremely narrow lane where its extremely difficult for 2 vehicles to pass each other. Our driver use to get very irritated and use to ask us, out of all resorts why you chose this one. Secondly this resort is not in proper Darjeling..its in Ghoom about 8 kms away and the travel desk here was quoting us a price of 1000 rupees only to travel for 8 kms, wait for 2 hours and come back. My wife went to the salon many times and came back saying there was no staff there...Food was nothing extra ordinary...service nothing great....things were not organized at all. At night we requested for an extra heater and house keeping told us...they do not have any spare heater as all of them have gone for repairs. we stayed in a one bedroom room which was very congested and nothing great. How i wished that we should have stayed somewhere else to have a better holiday experience .

Most Unethical Hotel

Abhinav Bon 20/06/2017 12:45

I was supposed to visit this hotel between 22nd to 24th June, but had to cancel my visit owing to the riots happening in Darjeeling and these people refunded me only 50% of my money, I was astounded with the "Unethical" manner this hotel was run and the ways they were using to "loot" thier customers. I suggest everyone not to book this hotel and if you book don't pay them till you check out... High possibility they will not give you a penny back even if it's not your fault or emergency !!!

This hotel is a disgrace to hospitality industry and the owners should be ashamed of earning money in this manner...

Pathetic would be an understatement...