13 ReviewsProperty Location Knights Inn Pittsfield is located in Pittsfield. Rooms Make yourself at home in one of the guestrooms featuring refrigerators and microwaves. Complimentary wireless Internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and wake-up calls, and you can also request cribs/infant beds. Dining A complimentary continental breakfast is included. Business, Other Amenities RV/bus/truck parking is available onsite.
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1238 W Washington St,Pittsfield,IL,United States of America Property Location Knights Inn Pittsfield is located in Pittsfield. Rooms Make yourself at home in one of the guestrooms featuring refrigerators and microwaves. Complimentary wireless Internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and wake-up calls, and you can also request cribs/infant beds. Dining A complimentary continental breakfast is included. Business, Other Amenities RV/bus/truck parking is available onsite.
Rating from 13 reviews
Sleep Quality
RoomsServiceValue
Cleanliness 
Marilyn N on 12/06/2017 09:26
Our journey home brought us here. This motel is clean and very friendly. We were able to get a suite with 2 queens and a twin bed that were very comfortable and fresh. With 5 kids it was a blessing to have 2 TVs a refrigerator and microwave. The bathroom is small but newly remodeled. The manager was American and extremely nice. Great location.....donuts, sweet rolls, oatmeal for breakfast but no where to sit. Great stay.
Clif7576 on 05/10/2016 04:32
We booked two rooms and both door locks did not lock and the shower floor was missing tile and a drain cover. Sinks were missing the stopper. We changed rooms. The next rooms bed sheets were not changed (physical evidence) so we had them change the sheets. Window screens were missing so we had flys in the room. We tried to cool the room with the air conditioning but it smelled badly of pet urine. The AC unit was very dirty had not been professionally cleaned in years. We found two big dead spiders on the floor at the wall. The beds were comfortable and good flat screen TV. Our shower was small, about thirty inches square. The front desk staff were friendly and very helpful when we asked for help, but they can't do it all. Housekeeping needs to do a better cleaning. The hotel owners need to make the needed repairs to their property. I would not stay here again.
Phil W on 26/09/2016 16:05
Rooms are over priced for what you get! I stay at motels all over Illinois from March until November and most motels that are let's say on this condition are $50 per not are less. I stayed in this motel for two months in the spring and was paying close to $50 per night than. Since than management has changed! To bad for them I'll be working close at the end of the year and won't go back there to stay!
Tonya C on 13/09/2016 21:10
This is the place to stay if in or near Pittsfield,Il. Dana and Josh make the experience fun and pleasurable. They are making upgrades to the motel and it was a great place to stay. The hospitality I received has been the best of any hotel I have ever stayed at before. They make you feel like you are the most important guest while staying there. So next time you're close, stop by and stay the night.
Olga S on 27/07/2016 21:42
We were there for a baseball tournament and everyone we were with had a similar if not worse experience.
The overall situation was unacceptable, from the moment we arrived there was tension, our group pretty much arrived around the same time (11 am) and we all asked to check in, we were all abrasively told that check in was not until 3 pm, reasons being housekeeping was not finished cleaning the rooms. After roaming around in the heat for almost 3 hours, we went back to ask to check in and we got huffs and puffs before allowing us into the rooms, this was at 2:50, upon signing the check-in sheet the bottom clearly states check-in is at 2:00. I get it, rules, policies, procedures.. We are explaining to you that we need to get the boys out of heat and sun to get them ready for a baseball game the least you can do is let one family check in so the kids can get out of the 100 degree heat but over and over we were told check-in is at 3:00 no earlier.
The room I had reserved (due to the Inn being fully booked) was a 2 bedroom combo, it had 2 double beds and a twin bed. The 1 double bed and twin bed were in the main room and the 2nd double bed was in a room to itself, with no AC and no cable. Trying to stay, or sleep in that room was not possible if you closed the door. There was a tv in that second room but no direct tv service, so it was just decoration on the wall. I was told that the cable company needed to come out and run a line for that tv. Trying to connect to the Wi-Fi was not possible, I couldn't connect if my life depended on it. Really? C’mon now. I was told that I’m paying double the price of everyone else because the room is larger and for the demand… but the second room was not usable, it was almost 100 degrees outside and the room had no air conditioning, the only way you got any air in there was to keep the main door open.
There were dead fly type creatures on the walls, and dead roaches in the bathroom, when I was checking out I was asked how everything was and I explained about the dead roaches, I was told, “I understand, it's bad due to the fact the doors are an open area concept”.
So, let me shorten this up a bit... I paid double what everyone paid reason being: I have the extra space, but couldn’t watch the tv in there (no cable), couldn’t sleep in there (no air) had dead flies on the walls, and dead roaches in the bathroom.
The worse experience I have had, and can't find a way to get my money back. Every time I try to call the customer service number they tell me I called the wrong number.
Thankfully I had the inn booked for only one night but others on the team ALL left early was well, regardless of how many nights were originally booked.
