What People are saying
Good Location
Pablonon 22/06/2017 16:04The location of the hotel is really useful for getting around key commercial sites such as DongFeng Road. Within a 10 minutes walk from the hotel are littered with decent restaurants.
During check in the receptionist made a mistake of charging me RMB2000 in full instead of just a deposit. This was quickly resolved, however she seemed new and lacked experience. Although we requested for early check in, our room was only ready at 2pm.
The rooms are well appointed, very well maintained and the housekeeping does a good job. They are large and well lite. Construction was on going in front of our room but we were not really affected by the noise.
Breakfast is sumptuous - with both local and international choices. However, while we were there, they had some problems with their espresso machines but were able to get us our Latte's from the lounge and were apologetic.
Overall a good stay and reasonably good location.
A great hotel with very friendly and helpful staff
YingguorenDaweion 22/06/2017 03:03This hotel is very conveniently located in the central district of the city,so it is relatively easy to use it as a base for going to many different places. Apart from taxis, there are also local buses that stop close to the hotel and there is a subway (underground) station not far away, within walking distance. Inside the hotel, the rooms are very nice - clean, comfortable and well equipped. What makes the hotel really stand out in my mind is the friendliness and helpfulness of many of the staff. I can't remember the names of all of them but certainly Ada and Kristin are two of those whose helpful and cheerful attitude made a big impression and would make me want to stay here again.
purposes
Very happy!
Gauraladyon 21/06/2017 19:47I stayed twice at the Crowne Plaza City Centre Kunming twice, once on May 20 and once on June 6 as I was arriving in Yunnan for a botanic trip. I arrived after midnight, jet-lagged after almost 24 hours of travel and found the hotel to be beautiful, and well maintained. My room was clean, modern, quiet and spacious.
But one thing that really impressed me was the concierge, Kevin Li. He was instrumental in contacting my airline to ensure that my lost luggage made it to the hotel before I had to transfer to the next hotel midday where I was to meet my tour group. Because I was going on a trek and leaving Kunming the next morning, if he hadn't worked so hard to find it, I would have been without the equipment and clothing I needed to make the trek. His English was very good and he was very helpful and kind. Having someone I could communicate with because I don't know Chinese made a huge difference.
The hotel has a huge complimentary breakfast buffet which I was able to enjoy on my first stay but not my second because I had an early morning flight. Most of the dishes were typical Chinese breakfast fare but it also included many types of fresh fruits and juices, muffins and pastries, eggs and some breakfast meats for the western palate. I thought the Chinese breakfast was delicious and varied.
All the hotel staff were friendly, courteous and very helpful. I would definitely stay there again if I travel to Kunming.
Very nice experience
futaoson 21/06/2017 09:19Alway stay in IHG hotel, and they never let me down!hotel located in the downtown, near by the shopping center and have a lot of local food restaurant, which was very delicious. room is big and clean, staff are very helpful and professional, helped us a lot. especially for the front office stay, they are very warm and sweet and concierge staff also gave me a lot of suggest for there can we have a nice tour. there has a river outside with pretty views.The price also not expensive, and i got a free.upgrade to.the club room, which was very surprised. there also has a spa at six floor, which can let me get some relax after work. anyways,higly suggest this hotel for stay, i believe you will like it very.much.
Nice hotel but heavy construction happening
Kevin Oon 10/06/2017 12:28The room was very nice,, very clean. Same standard as the US. However a very large construction job is right beside the hotel. Nigh time was ok but during the day is very noisy. The breakfast is ok but not as elaborate as most Crown Plaza hotels. Oh, you must have the key perfectly aligned with the lock or it will not work.