We book the Kyriad Hotel as our over night stay whilst on our way to the Mosel in Germany as I thought it woul break up the journey after coming of the ferry at Dunkirk and also it then gave us all the next day to travel the other 160miles to Valwig on the mosel, which gave us time to look around Bastogne on the way there. We arrived at the Kyriad at about 5pm and were greeted by a lovely girl on reception who's English was much better than our French which was a great help. We were given our room which was light and airy very clean and tidy and as we found later on very quiet, so a good nights sleep was had. We went into the resturant which opens at 7pm and the food was exellent along with the drinks so all in all we found it to be a good hotel to stay in. We will use it again when we are down that way so that says it all realy.
fiasco started with check in
asie fon 20/07/2016 20:01
I booked on their own website and prepaid; NOT a 3rd party site; have the confirmation right there in the middle of my phone screen; No room, fully booked; luckily, I speak French; a non francophone may have been screwed; cos I speak French I made it very very clear what her options were; ie find me a room or, find me a room; she did;
the room looked like it had been just evacuated and made over (btw this is after 1800) stupid me I got in the shower without checking, got out dripping wet and NO TOWELS; I suffered the indignity of sticking me head out the door and yelling down the corridor; towels came;
TV sparked and fizzled when I turned it on, then stabilised, I managed to view 3 channels without the screen going weird....was told when I asked matter of factly (translation) yes monsieur the connection isn't good; ok, I didn't come here to watch TV anyway>>
night....oh no...the room faces the car park; leaving aside the amorous middle aged couple who apparently couldn't wait to come into the hotel from their car the in and out of cars between around 0600 and 0800 destroyed my plans to sleep in
Clean but small. Very small
Surfpro98on 04/07/2016 01:28
If you are staying overnight it might be adequate, if you are not claustrophobic. It has a submarine feeling.This is a very basic simple hotel with just enough room to lay down to sleep. There is no place to lay down your suitcase without bumping into it. If you are a big person you might find it difficult to use the bathroom. The hotel is clean and the morning breakfast is good. The location is close to the freeway and near restaurants, stores and the center of town. Prices are average.
Andy Fon 08/06/2016 09:49
first off no one spoke english we were told they did .we had 2 rooms booked here both paid for in cash on arrival. on return home they charged my credit card for 1 off the rooms and are saying i cancelled it when we stayed.but we did not as my freinds was sleeping in it ...we still have no refund 2 week on from our trip ..pease make shore they give you a recipt.. you have been warned .
Uncomfortable for longer stay
Šárka Son 17/05/2016 21:49
Rooms are very small, I do not recommend a stay of 2 persons in one room for more than one night, no space for storing clothing and luggage, breakfast with a small selection of dishes, on weekends, breakfast is served until 8 am, at the front desk speaks English bad.