212 ReviewsProperty Location With a stay at Le Domaine de l'Ourika in Marrakech (Agdal), you'll be convenient to La Plage Rouge. This 4-star guesthouse is within the vicinity of Royal Club Equestrian Center and Agdal Gardens. Rooms Treat yourself to a stay in one of the 9 individually decorated guestrooms, featuring fireplaces. Relax and take in pool and garden views from the privacy of your room. Satellite television is provided for your entertainment. Conveniences include separate sitting areas and in-room massages. Rec, Spa, Premium Amenities Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features include complimentary wireless Internet access, babysitting/childcare, and wedding services. Guests can catch a ride on the shuttle (surcharge), which operates within 15 km. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the guesthouse's room service (during limited hours). Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, audiovisual equipment, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free parking is available onsite.
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Km 9 Route De L Ourika,Marrakech,MA,Morocco
Property Location With a stay at Le Domaine de l'Ourika in Marrakech (Agdal), you'll be convenient to La Plage Rouge. This 4-star guesthouse is within the vicinity of Royal Club Equestrian Center and Agdal Gardens. Rooms Treat yourself to a stay in one of the 9 individually decorated guestrooms, featuring fireplaces. Relax and take in pool and garden views from the privacy of your room. Satellite television is provided for your entertainment. Conveniences include separate sitting areas and in-room massages. Rec, Spa, Premium Amenities Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features include complimentary wireless Internet access, babysitting/childcare, and wedding services. Guests can catch a ride on the shuttle (surcharge), which operates within 15 km. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the guesthouse's room service (during limited hours). Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, audiovisual equipment, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free parking is available onsite.
Rating from 212 reviews
Location
RoomsServiceValueCleanliness 
AllyFlamingo on 21/05/2017 13:53
"The worst holiday ever. We arrived in Morocco having travelled since 2am so ready to unpack and relax for the rest of the day to be told at the gate of our resort that they had closed down several months previously (before I booked and paid for our holiday) for refurbishment however Love Holidays was still advertising this resort on their website. We were taken back to the airport where I begged the staff to try and let me call the UK, no one would help us. We rang Love holidays several times and kept being put on hold for 10/ 20 minutes at a time in their customer services department. After several hours of trying to get through to Love Holidays the only phone picking up was their sales line by which time I was desperate as the temperature was now 30 degrees, my children were crying and asking why we were still at the airport. I begged and pleaded, whilst fighting back the tears, for the man not to put me through to the customer services department that I had been on hold to before and made him promise he would get someone to phone us back as we were stranded in Marrakech and no one would help us. After another hour of communications with customer services they said everywhere was full in Marrakech so they only had one option. The hotel we went to was old, dirty and the staff denied all knowledge of us having a reservation when we arrived - more phone calls to the UK. The room was tiny and stunk of smoke, the wooden balcony was rotting and unstable. After more phone calls to the UK they moved us to a room where there were no duvet covers on the dirty duvets and the floor was black - yurk. More phone calls to Love Holidays who said they could transfer us again the next morning. By this time our youngest child was being sick and crying through exhaustion and stress. I didn't sleep much that night through stress and worry. The lady in Love Holidays was irritable and short tempered and showed little empathy for what we were experiencing. The hotel they moved us to was clean with lovely decor. Again we all shared one room and on the first floor so not the ground floor 2 bedroom quiet villa we paid for months before. The hotel played loud music throughout the day and was an awful atmosphere, we asked several times for the music to be turned down but the staff refused. We asked Love Holidays to organise to pay for one of our evening meals to make some attempt at making up for our terrible experience, but apparently the hotel wouldn't do this. Love holidays said they would move us again but could not get us a villa that we had paid for and frankly after three days of constant negotiating with Love Holidays who couldn't give us the holiday we paid for we were sick of moving and unpacking and repacking our bags we wanted to try and make the best of our time left in Africa. We had looked forward to our African holiday for months and we had been let down and treated terribly by an apparently professional holiday company. Our children were distraught and made ill by our experience, I was stressed for most of the holiday and both my husband and I were angry. Our phone bill was £200 through constant phone calls and then we were cut off by the phone company, our transfer on the last day didn't turn up and when we rang him he arrived shouting and screaming saying he's been up all night. The last communication with Love Holidays they stated I had to put a complaint in to them, they would not be following up any issues we'd experienced and we never heard from them again. We have been left haunted by our holiday to Marrakech with Love Holidays, so no I wouldn't recommend this company ever our holiday was truly appalling"
Gillian F on 06/04/2017 09:34
12th march- 23 march.we are two women who thought we booked a lovely relaxing holiday! Nightmare holiday we have ever had! We booked this holiday with loveholidays! On arrival in an airport taxi, gate to property was opened by a builder! Completely empty and pool drained! We were stranded! Our holiday was completely ruined to say the least of our worries! After a lot of stress! Loveholidays ruined our total stay which was supposed to be a relaxing break! They told us after a couple of hours( after having to go to a hotel reception down the road, till they found us other accommodation!) which loveholidays said "good news you have an upgrade to 5* plus villa! 20 mins away!" We ended up 1400 meters up in the snow top mountains! In a very basic guest house! Not a villa at all! Two morrocan guys there showed us to two rooms.at this point we started to feel unsafe! Dint even know where we were! No hot water!No wifi and one bar of signal on our phones! it was so cold, we could see the snow and very misty! Most terrifying night ever! Thank god for that one bar of signals on our phone! So we could phone to get ourselfs out of there the next day! We ended up having to book ourselfs back in Marrakech in a hotel which was not the holiday we wanted! But had no choice as the situation loveholidays had put us in! Even the taxi this morrocan guy had booked us, was battered up when it arrived, his boot didn't shut and all our cases were held in by one bungee! His engine seems to be packing up at times all the way, but we made it to hotel.the hotel was like a hell hole, so noisy and food was like slop! had 2-3 hours of sleep per night the whole entire holiday! Paid out so much extra monies on top of the holiday! Which now we are going for a full refund, plus all the extras and compensation for all the stress caused! Please please check before travelling to this place! As I would not want anyone to go through what we did!
Rita S on 10/01/2017 15:29
- Tranquil
-Clean
-Friendly staff
-No wifi
-Middle of nowhere
-Definitely need a car else taxi will cost a lot
- Cold pool so can't use in Dec
- Breakfast Ok, just white bread, white flour chapati, jams. No fruits or child friendly option.
- Dinner served in the room, hit and miss. Kebabs were good. Couscous was horrible.
-Bring books, board games etc. Then one can pass time.
SachaFierce on 31/12/2016 20:53
We are currently staying here and really enjoying our peaceful and quiet stay. It's a bit far from the centre but the staff can arrange taxis for you to town for 100dhs.
When you take a taxi from the airport it should only be 200 dhs not 400 like we got charged :-(!
We got villa number 1 and Our villa is large and spacious and looks out to the pool. Breakfast is from 8:30-11 and it's continental, breads, pancakes, chapati, fresh orange juice and plenty of coffee and tea.
The grounds to this place is beautiful and you can see the mountains from here.
The staff are extremely friendly and very happy to help, if there's anything you need, I'm sure they can get for you without a bother. There's no wifi here ( wanted to die) so it was impossible to look up excursions etc
I'd recommend renting a car BUT only if you know how to drive in these crazy roads lol
If you want dinner in the hotel, you have to let them know in the morning and you get served whatever they cook. We haven't eating here yet but we still have a few more days left.
We would definitely come back as the staff made us feel very welcome.
roy m on 15/12/2016 16:24
We had no idea that this place was so far from the main square,and so had a quite expensive time ,going here and there. We went into the centre once and up into the Atlas mountains once. Mr Cous Cous our driver was worth every penny,in entertainment value alone ! Said our host,we were the only people there,was great,really attentive and could not do enough for us. The place is a little shabby in parts,but spacious,and clean. However the highlight,for us was the food. Brought to our room every night,and absolutely delicious.We have been twice before to Marrakech and had authentic food cooked for us in a Riad.This time the food was diverse,full of exotic flavour,and very plentiful. Apparently the lady who cooks is a Berber,hence the variety and quality. Breakfast is also tasty and wholesome,though rather fattening. If I had a permanent driver I would definitely be back,but it is a distance from everywhere. Still a lovely place.
