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Le Relais de LHermitage

LHermitage, Avenue de la Mer, St Gilles-les-Bains,Saint-Paul,RE,Reunion
Check in 14:30
Check Out
Pleasant stay Nick v on 24/10/2017 08:56 692 Reviews

Property Location You'll be in Saint-Paul (St Gilles-les-Bains) with a stay at Hotel Novotel Saint-Gilles La Runion. Rooms Make yourself at home in one of the 173 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and you can also request irons/ironing boards. Rec, Spa, Premium Amenities Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include outdoor tennis courts. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and complimentary use of a nearby fitness facility. Dining Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include limo/town car service, audiovisual equipment, and currency exchange. Planning an event in Saint-Paul? This hotel has facilities measuring 237 square feet (22 square meters), including small meeting rooms.

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LHermitage, Avenue de la Mer, St Gilles-les-Bains,Saint-Paul,RE,Reunion

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Hotel Details

Internet Facility Restaurant Room Service Swimming Pool Business Center Gym Spa Elevator Babysitting Bar Travel Desk Laundry Audiovisual Equipment Car/Bike Rental Facilities Children Club Conference Facility Currency Exchange Outdoor tennis courts Parking Facility Safety Deposit Lockers 24 Hour Front Desk

Le Relais de LHermitage

LHermitage, Avenue de la Mer, St Gilles-les-Bains,Saint-Paul,RE,Reunion 3 Star Hotel
Check in 14:30
Check Out

GENERAL

Property Location You'll be in Saint-Paul (St Gilles-les-Bains) with a stay at Hotel Novotel Saint-Gilles La Runion. Rooms Make yourself at home in one of the 173 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and you can also request irons/ironing boards. Rec, Spa, Premium Amenities Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include outdoor tennis courts. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and complimentary use of a nearby fitness facility. Dining Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include limo/town car service, audiovisual equipment, and currency exchange. Planning an event in Saint-Paul? This hotel has facilities measuring 237 square feet (22 square meters), including small meeting rooms.

Hotels Photos

Le Relais de LHermitage

Hotel Location

Le Relais de LHermitage

LHermitage, Avenue de la Mer, St Gilles-les-Bains,Saint-Paul,RE,Reunion
Ranked
#13 of 20 hotels in Saint-Gilles-Les-Bains
Overall Rating 3.5Rating from 692 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(111) couples(211) solo(37) family(270) friends(44)

What People are saying

Pleasant stay

Nick von 24/10/2017 08:56

Stayed here for 1 night.
Friendly staff, some speak English.
Rooms are modern and clean. Snorkling 300 meter to the east from the hotel. Lots of fishes and some coral places too. Have seen some spots but this is a recommandation.
Breakfast was ok, good enough however not spectaculair.
Rate this hotel 3.5 stars

No frills, no fuss. Rundown hotel in premium location

ClintSpeedon 04/10/2017 14:08

My thoughts from our recent visit:

- the hotel is quite dated and is need of a bit of a refresh both in the rooms and in the general hotel area itself.
- the room itself was clean although the toilet did smell quite badly on occasions
- I am not entirely sure the reasoning behind paper cups for coffee in your rooms but it is a terrible idea. After you use them once they do not wash nicely and they are not insulated at all, ditto on the plastic cups vs having glasses
- the mini fridge in the room was not very cold
- Breakfast was EXACTLY the same every single day of the 7 days that we stayed there and the scrambled eggs were very runny on occasion. The food available was not bad but some variety in the form of fried eggs, an omelette station or some pancakes would go a long way to improving the breakfast experience
- they need to address the bird problem at breakfast, I did see them trying to feed them in the gardens to get them away from the main breakfast area however there were times when the were birds eating from the spoons that are used for dishing up eggs etc
- service wise the staff were friendly, not all of them speak English but some of them do
- there were a TON of mosquitoes around our room (190) so much so that it was unpleasant to sit outside
- drink prices are comparable to the rest of the island if not slightly more expensive
- my WIFI access was cut off at midnight on the date of my departure, given that most people would like to check the flight/transport details on the day of their departure this is a bit stingy
- there was zero wifi in our room, not a big deal but still annoying

ultimately this good be a great hotel given its perfect location, its needs a revamp and some attention to detail to be better value.

Spacious Room, Updating Would Improve

usakomodoon 30/09/2017 01:02

The hotel is in a good location with direct access to the beach. While the room was spacious, it felt dated. The metal accordion doors on the closet are tacky and should be replaced. The bathroom has a decent vanity, tub as well as shower; lighting is adequate. There is a safe, coffee/tea set-up and a refrigerator (nothing in it). It was nice to have a small balcony with 2 chairs and a small table.

This is a group tour property, so there will be large groups at breakfast and dinner. Both meals are buffet and give reasonable selections. The staff is friendly and will accommodate you; as an example, I had difficulty getting connected to the hotel-wide WiFi, so the receptionist keyed in the staff WiFi info and I had all set up.

Rundown at premium location

Urs Son 24/09/2017 18:20

Stayed there for the weekend.
The hotel used to be a Novotel property. No idea when they parted ways, but the property definitely needs upgrading in certain areas. Carpets in the hallways look dirty and old. Rooms even if clean look from the late 80's/90's (probably when Novotel was established...). I had a pool view room on the second floor.
It was generous in space, however as mentioned above the room could use an upgrade. The cabinet/closet doors are cheap/old aluminum (never seen before...).
Staff is friendly and welcoming. Did not try the food aside from breakfast which is a bit scarce in options.
Location is however superb as it is just in front of the beach and walking distance to many of the nice beach restaurants in Les Salines. It has own parking so you can leave your car safely parked and forget about it.
In spite of asking for late check out was asked to leave the room by 11.00...nice part was they provide for luggage room and showers where you can change if you still decided to spend the day at the hotel/beach.
If you do not mind old looking property, you should try it. Else I guess there are many other options in Les Salines.

Nice but could be much nicer

Jerome Lon 23/07/2017 12:40

Relais de l'Hermitage has a direct access to the beach, 2 swimming pools, great buffet for breakfast and dinner.
The bar on the pool side is also good "Case Vanille", rhum arrangé sélection is good, nice staff in general in the hotel.
Something the owner should consider doing is a refresh of the property like roofs, bathrooms and the place would gain a few years.