What People are saying
Quiet bungalows in the bamboo forest
MikeZandvlieton 16/05/2017 02:59This is a very different hotel experience from everywhere else I've stayed in China. The rooms are small bungalows in the beautiful bamboo forest on the edge of West Lake. By Chinese standards, I would consider this a very quiet and serene location, a welcome relief after the noise and crowds of Shanghai.
The closest shops are a ten minute walk along the lake edge and through the forest. Thankfully, there is no parking at the hotel, it would ruin the experience completely. Also, they have taken a fairly low key approach to the hotel grounds which helps it better blend into the surroundings. For example, there is no pathway lighting at night, so take a flashlight.
Getting to and from the hotel is easy enough, with a road running through the forest behind the hotel, far enough away you wouldn't know it's there. A taxi to Hangzhou East train station is about 50 minutes and 45 yuan.
Beautiful & Calm
Stormy516on 05/03/2017 17:23My boyfriend and I (26 & 27) stayed at the Lotus Glade for one night in November 2016. I feel so fortunate to have come across this hotel randomly, as it was such an oasis after spending several days in Shanghai. Our only issue was that we had to flag down probably about 10 taxis before I could convince one (in my broken Mandarin) to take us to the hotel, as it was off the beaten path a bit. Once we arrived, it was 100% worth the trouble of getting there. Check in was pretty easy. It was helpful that I have studied Mandarin, but there was one employee who spoke English well. We had our own small cabin, which was completely renovated and modern. Very comfortable bed, wonderful bathroom, tv, wifi, heater. The hotel grounds were the most amazing part of the stay though.. We were surrounded by lush vegetation, right on West Lake. You can see the temples across the lake from the hotel. We took a walk late at night to see everything lit up, as well as as the sun was rising the next morning. Unfortunately, due to being so tired from traveling, we missed their dinner hours, but made it for breakfast the next morning. Food was good, traditional Chinese options, as well as some attempts at a more Western cuisine. I wish we could have stayed longer, and after spending two weeks traveling in Shanghai, Hangzhou, Wuhan and Hong Kong, we both agreed that the Lotus Glade was by far our favorite stop. Will definitely return!
Serenity in a Chinese tourist hotspot!
Paul Son 27/12/2016 15:36Lotus Glade is not your usual hotel in a Chinese city, it is difficult to access, secluded, no buffet breakfast, and has limited amenities. What it does provide are individual cabins in a private and almost secluded area to the west end of the lake and this is the very reason we chose it. As others have said the hotel is difficult to park out the front of and almost indistinguishable from the street, if you have gps with the address it is recommended or call the hotel to have them wait at the street. There is also a bus stop a very short distance from the entry and parking close by across the road. Once in the hotel the street is no longer visible and it is an almost surreal setting with a number of cabins surrounding a main outdoor dining/bar setup all amongst tall trees and glimpses of the lake beyond. All the staff are friendly and helpful and the cabin although small and starting to age, was comfortable with good heating ( winter) and a decent bathroom. We stayed 4 nights here and each night after hectic touring of the West lake area we felt the cabin was a welcome and comfortable refuge away from the city and tourist areas. They do provide breakfast and a small menu throughout the day here, but we chose to eat elsewhere purely to try different places and also to grab good coffee first thing in the morning. Starbucks is only a 5-10 mins walk through the lake area and there are plenty of places to eat here also. Alternatively the causeways are both easy walking from here, and the stadium 20 mins walk away provides a good range of food outlets including mcdonalds. Taxis are also easily accessible from the main street to the north near Starbucks. Overall we found the hotel to be exactly what we were looking for with easy access to all the tourist spots and without the city or tourist traffic around us!! Only downside would be it's hard to find and is quite dark and eery coming back at night with no one visibly on duty around the cabins. We didn't have a problem with it and walked back via the lake paths each night, which have cctv cameras everywhere, but others might be bit put off.
No Good
cynthiascleeon 03/12/2016 09:14Should have done more research before I booked. Indecent environment, inconvenient location, unpleasant stay, but the staff were not bad though not very helpful, not recommended! Too dark once after sunset.
poor hotel service
Wafaa Shehata Don 15/09/2016 14:341. my guide cannot park his car there. 2. The hotel doesn't take foreign bills. 3. the room is stuffy and uncomfortable. 4. There is no clear sign to lead guests to the right location of the hotel. 5. The scenery around is pretty, particularly the lotus flowers.