Roxon Apartments

What People are saying

ROXON APARTMENTS LOCATION IS PERFECT

ellias54on 11/04/2017 17:09

We enjoyed Boaracay. The underwater walk is an experience for me and my wife. The seafood in the market area was very delicious and the most freshiest anyone can have. Its very affordable although one have to bargain

Good value for money and friendly staff.

Buzzcolaon 28/01/2017 00:35

Firstly the apartments are basic, but so is the price. That said, everything I needed was available, in fact there were more kitchen utensils available than I have had in 4 and 5 star apartments. The staff (especially Steve) were very friendly and helpful with the local area. I moved the bed from under the AC as it was too cold and I didn't want an extra blanket so found a happy medium. Big fridge, big screen TV and even a mini bar. There a shop just on the corner for essentials and a laundry 5 mins away.
If you leave early give them plenty of notice so they can be around to hand back your key deposit.
Only negative was the squeaky gate (good for security I imagine) and my noisy fridge - it sounded like a 747 taking off.
Overall a good value stay very close to the beach.....on the classy and quieter end of the island.

Horrific

Cam Won 18/12/2016 01:58

Travel sites claim it's 3 stars, TripAdvisor claims 3.5 stars. I am hesitant to even give it 1. I try to be understanding and lower my standards when travelling in developing/under developed countries but this place is AWFUL.

Let me start by saying that this is not even a hotel. It's an apartment building. I suspect only a few of the rooms are rented nightly, but I could be wrong. I booked on "Hotwire" so it was one of those deals that you don't get to see the hotel name before booking to get a discounted rate so going into this I had no idea these were apartments when booking.

Since this isn't a real hotel the signage is terrible (we walked past it two times) and none of the locals seemed to know where it is. When we checked in at the "office" (just a ground floor apartment with a small sign) and it is closed and locked, and this is at 4pm which at most places I prime check in time. There's no one anywhere around the building to help us (legit 0 employees - not even a security guard). 20min later an employee appears and let's us in. Terrible service.

The single employee checks us in then asked for a cash deposit without explanation of why (never been asked for cash deposit from a hotel before). Reluctant, I said he could put a hold on my credit card that I used for booking. He said they couldn't do that to which I said I was not comfortable just handing him cash, especially since no one is in the office 24/7 so I don't want to go without if they aren't there when I need to check out. Then he asked to scan my passport, another request I found odd. I asked him why he wanted to do that to which he had no answer, so I said I wasn't comfortable doing that. He then gave us the key to our room and that was the end of that.

To no surprise there was no elevator and no one to help us carry our bags the 3 floors to our room. Sweet.

We get in the room and couches are stained, floor is wet because they unplugged the fridge and didn't dry up the melted ice, and the wifi only worked in the corner of our bedroom. The power went out frequently but that may be an island issue so I'll give them a pass on that one.

The positives were that room is very spacious. The air conditioning worked (but only in living room and not bedroom), and lastly they had good cable TV.

Very very grateful we only booked for one night (itinerary for our trip changed so we had to grab something for just a night) otherwise this place may have ruined our stay in the beautiful Boracay. Would never stay here even if it was free.

Just Bypass This Place

Brandi Eon 21/10/2016 23:24

The room is actually pretty decent considering it seemed like it took forever to walk to the actual apartment building. It was close to the beach which was also a plus but there is more. There actually needs to be a front desk or someone to handle checking in and checking out at anytime. Problem #1 the remote control in the apt didn't work. We informed "management" it wasn't working and someone came to the apt to see the problem. He basically look at the remote and said, "you'll have to change the channel on the TV. The remote doesn't work" I'm thinking, "umm okay! That's it?? No one is going to fix it?" The answer was, "no" smh
Problem #2 upon arrival, the manager/owner, Steve checked us in when we arrived. He then asked for a $1000 pesos key deposit ($20) that was sprung on us on the spot. Speaking to several people in town and throughout our travels in Boracay, everyone said that was an outrageous amount of money. Deposit for keys are never more than $100-$200 pesos max!
Problem #3 Our flight leaving was pretty early so we checked out At 6a except there was no one to check us out. We knocked on the managers "office" door but there was no answer. We called the "office" number, no answer! Our driver called the "office", no answer! After 20 mins of trying to get in touch with the manager we had to leave because we were holding up bus of people. Long story short, we never received our $1000 pesos deposit back but from what I've read on previous reviews, this wasn't the first time. Do yourself a favor and stay someplace else!

Very nice stay

StewartCoon 14/10/2015 04:10

Very close to the beach and the room had a full kitchen so we could go to the market and cook ourselves. Very spacious studio style room with a balcony. This definitely beats renting a hotel room and you feel much more like you're living there rather than visiting. Staff was friendly, accommodating and kept our suite clean. A little tip, the reception is based in the owners suite which is located in the last suite at the far back on ground level so if you have trouble checking in just go to that door and knock! enjoy :)