The booking.com and the tripadvisor's photos do not really correspond to reality. The hotel looks old: the facility, furniture, almost everything... We had arrived at 2 AM and the receptionist sent us to the restaurant to have a bite... One slice of tomato and 1 cucumber, with 2 cubes of cheese didn't really help. But it still was a nice gesture of them. Thx God we were accommodated at 4 PM and had some hours of sleep.
We've stayed in a Standard room with the awful view to the neighbour hotel under construction. Opposite the street, there was a mosque which was delivering a prayer song several times per day, especially at 5 AM. It was constantly waking us up each morning. Although there is more noise coming from the pool side during the daytime and from the outdoor club during night.
The food was average... grilled food was okay, but the deserts and salads were no tasty at all. The drinks were okay - drinkable. We had a "one time opportunity" to benefit of a dinner at the "Italian Restaurant" and I wish we hadn't. They served us fish which was nice and some uncooked potatoes and a so called "Caesar salad" which was no Caesar at all. Moreover, as we skipped the main buffet, we stayed a bit hungry that evening and had to go out for a proper dinner.
The rooms were clean, the towels were changed daily, the AC worked properly. The so called "Queen size" bed was a resized Queen, it was hard to fit two persons in that bed. The minibar was not fulfilled at all during our stay. No carpets in our room, so we felt like living in a student dorm.
Surprisingly the wi-fi was working good in the restaurant, lobby, at our room's balcony and sometimes on the beach. The gym was DEAD, only couple of treadmills and some dumbbells, it was impossible to work out there.
The staff works really hard, they are pleasant and nice - respect for them. They speak a bit of English and Russian of course. There were plenty of Russian people, so I felt like I was in Russia :) It's hard to find a place with less of them. Sorry guys! )
I will never return back and I will not recommend the hotel. Although, there were people who were rating the hotel as a good one for a 4*, I can tell that this is subjective. I will save some more money next time and will choose a 5*.
worst holiday ever
pamperpuss966on 21/07/2017 18:15
my sister ,I and my 10 year old daughter stayed in this hotel from 8th to 18th of july. upon arrival we were shown down to a main bar to a soup kitchen ( as my 10 year old daughter called it) that was the only food available after the dinner restaurant closed at 9.30!!!! we were then shown to our room, the room was no bigger than my daughers room at home it had a 3 quarter bed and a single bed in it. the so called double bed wasn't big enough for two small people to sleep in. I had to get dressed and went down to reception to complain. we were moved the next morning to a deluxe room but had to pay another £225 on top of our already over priced holiday. this hotel is little more than a 2* the bars don't have a fully stocked amount of drinks you have to go between bars to get certain drinks. the tables and floors in the bars are sticky and wet. the only nice bar with soft furnishings is the lobby bar.... but get this.... its 24h paid bar its not included in all inclusive. the bar staff work so hard and waiters and waitresses also work hard.we were the only 3 English in this massive hotel lots of Russians. they were rude selfish and greedy. we ended spending lots of money going out to drink and eat. we didn't meet any other English on our travels. steer clear if you are English we couldn't wait to get home.
Definitely I can recommend the hotel
Tartaneron 11/07/2017 13:46
The hotel is very nice, clean and tidy. Food served several times a day was perfect. Soft drinks available from fridges all the time. Animation programme separated for kids and for adults. Lots of activities during the day. Easy and cheap access to Konakli. Friendly staff. My flight was late so no problem I paid extra to stay in my room till 6pm.
Stay with family
Aušra Zon 05/07/2017 19:31
I was living in the main villa. The location was perfect, close to see, dining room downstairs as well as restaurants. I really enjoyed staying a lot, because the staff was wery helpfull, kind, willing to help however they could. I highly recommend it for families with small kids
MarthyJon 18/06/2017 00:13
This is almost really 5* hotel. Date of departure? My wife was sad. Me too. Very nice vacation, attentive staff, good location, water slides, tasty food. Thank you all. We have room in new part (deluxe rooms) and we appreciated that (serenity, space). What to improve? Some little things: wifi works bad, music was sometimes crazy and selections of fruits could be a little bit better.