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Semiramide Palace Hotel

Via conversano 157,Castellana Grotte,IT,Italy
Check in 15:00
Check Out 15:00
Basic needs met stulimom on 27/08/2017 21:58 321 Reviews

Property Location When you stay at Semiramide Palace Hotel in Castellana Grotte, you'll be in the business district and convenient to Castellana Caves. This 4-star hotel is within the region of Parco Belvedere Lama and Trullo Sovrano. Rooms Make yourself at home in one of the 67 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Rec, Spa, Premium Amenities Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a sauna. Additional features include complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Dining Enjoy a satisfying meal at a restaurant serving guests of Semiramide Palace Hotel. Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is included. Business, Other Amenities Featured amenities include an Internet point, audiovisual equipment, and a technology helpdesk. Event facilities at this hotel consist of exhibit space and a meeting/conference room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free parking is available onsite.

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Via conversano 157,Castellana Grotte,IT,Italy

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Semiramide Palace Hotel

Via conversano 157,Castellana Grotte,IT,Italy 321 Reviews
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Hotel Details

Internet Facility Restaurant Room Service Swimming Pool Spa Elevator Babysitting Bar Travel Desk Laundry Airport/Station Transfer Audiovisual Equipment Concierge Conference Facility Currency Exchange Luggage Storage Multilingual Parking Facility Sauna Television in lobby 24 Hour Front Desk

Semiramide Palace Hotel

Via conversano 157,Castellana Grotte,IT,Italy 4 Star Hotel
Check in 15:00
Check Out 15:00

GENERAL

Property Location When you stay at Semiramide Palace Hotel in Castellana Grotte, you'll be in the business district and convenient to Castellana Caves. This 4-star hotel is within the region of Parco Belvedere Lama and Trullo Sovrano. Rooms Make yourself at home in one of the 67 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Rec, Spa, Premium Amenities Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a sauna. Additional features include complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Dining Enjoy a satisfying meal at a restaurant serving guests of Semiramide Palace Hotel. Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is included. Business, Other Amenities Featured amenities include an Internet point, audiovisual equipment, and a technology helpdesk. Event facilities at this hotel consist of exhibit space and a meeting/conference room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free parking is available onsite.

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Semiramide Palace Hotel

Hotel Location

Semiramide Palace Hotel

Via conversano 157,Castellana Grotte,IT,Italy
Ranked
#2 of 4 hotels in Castellana Grotte
Overall Rating 4.5Rating from 321 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(35) couples(121) solo(2) family(65) friends(69)

What People are saying

Basic needs met

stulimomon 27/08/2017 21:58

Our tour company called this hotel 4 star but it's not. I'd barely give it 3 stars. The room was comfortable enough with good a/c but mediocre WiFi and food. Our group felt totally isolated....never saw another guest in the hotel but ourselves.....though there were cars in the parking lot. And their first night included dinner was not well received by our group. The regional cheese and tomato salad was OK but the next course which consisted of only one snake-like curl of undercooked sausage fell flat. The dessert was unremarkable also. While the setting was elegant it was weird to not have any other diners in that large room at 8 pm. Was that too early for them? We spent 2 nights here but had no time to use the pool. Service was pleasant enough.

Highly recommended hotel!

Dimitar Don 18/08/2017 13:11

The hotel is highly recommended!

It is quiet, very clean and comfortable.The room is very spacious. The restaurant is with delicious food - both breakfast and dinner.For example you rarely see freshly grilled vegetables for breakfast, which the hotel offers.
Beds were very comfortable, compared to other places in Southern Italy.
Staff in reception was welcoming. Staff in the restaurant was also very kind.

The only thing that could be added to the room is place to put your wet bathrobes.

6 night stay

olddancer55on 19/07/2017 22:42

I recently spent a week at the Semiramide Palace Hotel. The rooms are quite comfortable and spacious and overall clean. The staff is generally welcoming and accommodating, with the exception of one staffer, mentioned below. The breakfasts are quite good with a large variety of options to serve varying tastes. One problem I encountered was that the air conditioning can't be adjusted and it gradually creeps lower as the days go by. By the third day I was literally freezing in my room. When I found that it wasn't responding to my own efforts to raise the thermostat, I asked if it could be adjusted up a bit and was told by a particularly unhelpful staff member that it could not be adjusted: it had to be either on, or off. I had her turn it off for a day and then turn it back on when the weather heated up. I had several interactions with this staffer throughout the week and found that she was very reluctant to offer any more service than she felt necessary. She dragged her heels about anything that was asked of her. On our last day there we realized for various reasons that we needed to depart for the airport a half-hour sooner. We had already booked and paid for a car so I asked the front desk to contact the transport company and request an earlier pick-up. Unfortunately, the uncooperative staff member was working the desk that day and she reluctantly listened to my explanation and handed me the phone to call them myself. When I explained that I don't speak Italian and the transport company doesn't speak English, she reluctantly wrote down the requested time change but apparently never felt it necessary to call it in. What the time for our transport arrived, no driver showed up. He didn't arrive for another 40 minutes, which didn't allow time to do anything but check in and get on the plane. If given the occasion to stay at this hotel again, I would probably consider it because the rest of the staff was quite accommodating--but I would avoid asking the difficult one for any help whatsoever. I choose not to post her name in hopes that the hotel can deal with her confidentially. She was definitely not the type of service-oriented worker one would expect at a hotel of this caliber.

The only hotel open off season?

StaszekSon 09/03/2015 23:19

We were there in March 2015, it's been the only open hotel around Grotte Castellana. It has everything you'd expect from a business hotel, but for private travellers it's a bit too expensive for what it offers. We would probably select something less 'anonymous' if there was a choice.

It is not grotty at all!!

Gillian Fon 18/09/2013 17:13

We spent four nights at the Semiramide Palace Hotel and thoroughly enjoyed our stay. When we arrived there was a wedding going on at the hotel and a party of English wedding guests were just leaving to go to a wedding elsewhere, so the receptionist was I think a little frazzled and the welcome was not the best. However, the room and the bed were very comfortable and the pool area was lovely. Because it was just a little too far to walk into town in the evenings (there were no pavements along the main road) we ate in the hotel every night.

The food was excellent and the head waiter was amazingly good at his job and charming, going out of his way to make us feel valued. Only downside was that this hotel obviously runs a lot of events and sometimes, as a guest, it was difficult to get service, particularly in the bar.