Great hotel, staff really understand about customer service, especially Mahmood in the relaxation pool bar. Plenty of food choices could always find something nice to eat. Rooms kept clean with plenty of bottled water on hand. Lovely to have plenty of space around the pool to move around your sunbed! Will definitely visit again. Please do not be put off of visiting Egypt, security at the airport is excellent and the resorts feel safe. Shukran
Great for families
Haytham Hon 27/08/2017 15:50
First of all this place or hotel or resort you name it , IS GREAT . I don't know what to say about it if I mention everything . OK let's go. 1)warm welcome at reception from the first step in . 2)fast check in with smiles everywhere and from everyone. 3) clean and shiny . 4)rooms are spacious and clean (thanks to the great house keeping staff). 5)pools are more than great , it's all clean and the life guards will do anything to please you . 6)The animation team is fantastic, they are polite , friendly and creative, they are all like brothers and sisters. 7)The staff are professional and friendly. 8)services are excellent. 9)Maintenance is excellent. Well I don't want to make it longer , but I guess these points are what makes deference between good hotels and excellent hotels . This hotel is our second home . Every time we spend more than 20 days there and we didn't want to leave . If you want your family to spend a great vacation, well this hotel is your target . Special thanks to the one who makes all guests happy and relaxed with his fantastic team (Mr. Khaled) the manger . And of course thanks to Mr. Alaa the assistant manager. Thank you Mr. Badr who suffers alot with me and other guests to please us and his team ( Mohamed Aly , Sherif Atef , Ahmad Al Hosainy, Sherif Fadel ). Thanks to Chiefs who cooks great food . Thanks to our brothers and sisters of the animation team Snoop , Mado, Rashidy, Felix , Adji , FOX , Natalie, Sain and Anna . Thanks to Mr. Abd El Ghany who manages his team and the bars with very high standers. Thanks to all my brothers El Noby , Eslam , Taha , Ahmad Farag, Mohamed , Hasan , Mahmoud Anan, Shiba and Atef . Thanks to Monem The pool supervisor and his team . Please forgive me if I forgot anyone. I love you all .
Pictures do justice
E2HAAon 24/08/2017 21:55
The resort is amazing, I stayed in room 3106 great view of the Red Sea. This resort is away from the hustle and bustle of the town, staff are very helpful, the rooms are clean and very attentive to your needs.
Blessed to be there
Marina Yon 20/08/2017 12:57
Everything was delightful Cooperative and handful and respective service animation team very fun and talented and helpful and very professional they know many languages which was great for communicating
Was the best vacation ever
Food was great Room always clean Very safe
I didn't like the spa or the gym was very small and smelly the front office spa team was nice but we the masseuse was horrible and not professional we got many bruises
Good family holiday hotel
jkanterson 17/08/2017 21:06
Weather was wonderful. Sunny wholw day.
Tha rooms were very clean, large and had a refrigerator.
WiFi in the room. Slow but for Egyptian standards excellent.
Food ok. Nothing special but always possible to find something you like
Surprised over the low level of haggling, compared to what I have expected. When you said no, they moved further so it was not unpleasant.
It was a all inclusive hotel. The pool bars were understaffed, and there was some waiting. Drinks were OK