752 ReviewsProperty Location Sheraton Pasadena Hotel is centrally located in Pasadena, walking distance from Paseo Colorado and close to Pacific Asia Museum. This family-friendly hotel is within close proximity of Norton Simon Museum and California Institute of Technology. Rooms Make yourself at home in one of the 311 air-conditioned rooms featuring refrigerators and flat-screen televisions. Premium TV channels and video-game consoles are provided for your entertainment. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, and complimentary toiletries. Conveniences include safes and desks, as well as multi-line phones with voice mail. Rec, Spa, Premium Amenities Take advantage of recreation opportunities including an outdoor pool and a fitness facility. Additional features include wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, audiovisual equipment, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and a ballroom. Parking (subject to charges) is available onsite.
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303 Cordova St,Pasadena,CA,United States of America
Property Location Sheraton Pasadena Hotel is centrally located in Pasadena, walking distance from Paseo Colorado and close to Pacific Asia Museum. This family-friendly hotel is within close proximity of Norton Simon Museum and California Institute of Technology. Rooms Make yourself at home in one of the 311 air-conditioned rooms featuring refrigerators and flat-screen televisions. Premium TV channels and video-game consoles are provided for your entertainment. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, and complimentary toiletries. Conveniences include safes and desks, as well as multi-line phones with voice mail. Rec, Spa, Premium Amenities Take advantage of recreation opportunities including an outdoor pool and a fitness facility. Additional features include wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, audiovisual equipment, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and a ballroom. Parking (subject to charges) is available onsite.
Rating from 752 reviews
Sleep Quality
Rooms
ServiceValueCleanliness 
deenasandiego1 on 20/11/2017 04:52
This hotel is decorated beautifully. The room was much larger than I expected. I was easily able to work at the desk and use the internet. The staff is excellent. The room was clean. I got room service and the food was great. I called in the morning of my stay and the person at the front desk called me back with a room within 10 minutes. The hotel was sold out that night and they made an exception for me. It was truly appreciated. The parking at the hotel was very easy as well.
Runs4Cache on 12/11/2017 08:14
The staff was great and it was close to the convention center. The hotel is undergoing a renovation to a post-trendy styling that is a bit funky - the dinky closets are not quite deep enough for clothes on a hanger, and the pulls on the closet doors have fingerslicing sharp edges if you catch them wrong. The shower mirror is a cool ringlight, but there is hardly any surface on the vanity to put your things. There are a LOT of plug ins, usb and 110v, around and especially by the bed. Wifi procedure was easy enough.
pterandon on 10/11/2017 13:32
The hotel room features modern artsy design. The shower has a metal bar with a sharp corner across the top. If you are taller than six feet tall, you are likely to cut your head as you leave the shower. Ironically, the mirror in the bathroom is a small circle up so high that you might need to be six feet to see your reflection.
traveling_gal801 on 10/11/2017 00:57
I have stayed many times at this property and do appreciate the friendly staff, and coziness of this property. I booked a room with typical expectations and had several “surprises” both good and not so good.
This hotel is undergoing a renovation. There was no notice on the website, nor did I get the typical email disclosing that a renovation was in process with reduced amenities. The upside is that the updated rooms are very nicely appointed and fresh. Beds are super comfy, with great linens however the Starwood flat pillow syndrome still survives. A faux pas of the upgrade is the air conditioning units. They are window type units and are noisy.
Common areas are nice, but the hallways behind the elevators are extremely dark and, in my opinion, very uncomfortable especially from a safety standpoint.
The temporary bar is just plain unappealing (not commenting on staff only on the bar facility) We didn’t give it a second look. A huge benefit of this hotel is the 27/7 club room access which is not available. Breakfast buffet breakfast is offered downstairs. I had a need for the business center, which is also not available.
On the date of my stay the hotel did not seem very busy. Upon check in the lobby was empty as was the check in desk. I have always found it odd that the desk is typically unmanned and a clerk will appear from behind a wall. Upon check in I confirmed that I was to have a North facing room as South facing rooms can be a bit noisy as they face a driveway and balconies of a high rise apartment building.. Additionally my platinum preference are “no connecting door.” As a platinum member and was told that I was “upgraded” to a North facing room on the 3rd floor. I arrived to my SOUTH facing room inclusive of a connecting door. I was only there one night and fortunately it was quiet, until the early morning when the renovation crew started hammering away at approximately 7AM. So much for sleeping in on a short get away.
In all fairness I really do like this hotel. I just feel that the best solution of the issues I experienced would be disclosure as to the renovations that are in process. I do look forward to seeing the fully completed renovations. We will be back, even during the renovation, but will have set expectations.
GraceOrchid on 30/10/2017 23:04
I stayed at the Sheraton Pasadena for business in Los Angeles. From the moment we arrived staff were friendly and helpful. There’s a shuttle that can take you anywhere within three miles, and the breakfast was delicious! Comfy beds too! Highly recommended place to stay!
