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Sheraton Suites Galleria-Atlanta

2844 Cobb Parkway SE,Atlanta,GA,United States of America
Check in 15:00
Check Out 15:00
Overbooked MarionFea on 27/08/2017 00:24 488 Reviews

Property Location Located in Atlanta (Cobb Galleria), Sheraton Suites Galleria-Atlanta is minutes from Cobb Galleria Centre and Cumberland Mall. This hotel is within the vicinity of Chastain Park Amphitheater and Life University. Rooms Make yourself at home in one of the 278 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with premium TV channels are provided, while wireless Internet access (surcharge) keeps you connected. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, and complimentary toiletries. Conveniences include safes and desks, as well as multi-line phones with voice mail. Rec, Spa, Premium Amenities Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness facility. Additional features include wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 3 mi. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, limo/town car service, and audiovisual equipment. Event facilities at this hotel consist of a ballroom, banquet facilities, and a meeting/conference room. A roundtrip airport shuttle is available for a surcharge.

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2844 Cobb Parkway SE,Atlanta,GA,United States of America

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Hotel Details

Internet Facility Restaurant Room Service Swimming Pool Business Center Gym Elevator Bar Travel Desk Laundry Airport/Station Transfer ATM Audiovisual Equipment Ballroom Car/Bike Rental Facilities Complimentary newspapers in lobby Concierge Conference Facility Parking Facility Safety Deposit Lockers Shopping 24 Hour Front Desk

Sheraton Suites Galleria-Atlanta

2844 Cobb Parkway SE,Atlanta,GA,United States of America 3 Star Hotel
Check in 15:00
Check Out 15:00

GENERAL

Property Location Located in Atlanta (Cobb Galleria), Sheraton Suites Galleria-Atlanta is minutes from Cobb Galleria Centre and Cumberland Mall. This hotel is within the vicinity of Chastain Park Amphitheater and Life University. Rooms Make yourself at home in one of the 278 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with premium TV channels are provided, while wireless Internet access (surcharge) keeps you connected. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, and complimentary toiletries. Conveniences include safes and desks, as well as multi-line phones with voice mail. Rec, Spa, Premium Amenities Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness facility. Additional features include wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 3 mi. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, limo/town car service, and audiovisual equipment. Event facilities at this hotel consist of a ballroom, banquet facilities, and a meeting/conference room. A roundtrip airport shuttle is available for a surcharge.

Hotels Photos

Sheraton Suites Galleria-Atlanta

Hotel Location

Sheraton Suites Galleria-Atlanta

2844 Cobb Parkway SE,Atlanta,GA,United States of America
Ranked
#79 of 177 hotels in Atlanta
Overall Rating 3.5Rating from 488 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(208) couples(74) solo(32) family(99) friends(24)

What People are saying

Overbooked

MarionFeaon 27/08/2017 00:24

We booked our room with another family well over 30 days before our stay. We get to check in and people are walking out very frustrated that the hotel is overbooked. I'm thinking these guest must have just recently booked. Not the case. Many people including my group and the other family we traveled with didn't have a room. We had already paid for our room. We were told we had to stay at another hotel. Of course the other hotel was inferior. Room rates were $40.00 less at the hotel we were transferred to. The hotel manager was in hiding to avoid the mass confusion. What a loser. Not sure if this hotel is pet friendly or not but I wouldn't let my neighbors dog stay here. Nothing like feeling like you are on a US airline plane and getting pulled off the flight. Again horrible.

Disappointment is an understatement!

jennifer fon 27/08/2017 00:20

Nothing like traveling 5.5 hours to find out the Sheraton Galleria has overbooked 30 rooms. How slack!!! Manager was no where to be found and left the poor receptionist at the desk to deal with very upset customers. We paid good money for a room at this Sheraton only to be given "walking papers" to go 10 minutes away to the Wyndham. If I wanted to stay at the Wyndham I would have booked there to begin with. You overbook and then wait until the guests show up for checkin to let them know they have no room. Poor customer service and I would NEVER recommend this hotel!!

Beautifully renovated, friendly staff!

Nicole Won 22/08/2017 05:11

Traveled to Atlanta to see a Braves game with my family of 5. I have many positive things (and really just some minor negatives) to say about our recent stay at the Sheraton Galleria Hotel near the new Suntrust Park. First, it's absolutely beautiful inside...the lobby has been totally redone and is honestly one of the prettiest I've seen. The rooms are also renovated and are spacious and clean. I have three children and the king bed plus hide-away couch bed we're great. The staff graciously also brought in a rollaway extra bed for my teen and it was great (like having another single bed). All the rooms are suites so the sitting area can be closed off from the main bedroom area. This is nice when traveling with kids. The pool is on the 2nd floor and provided my kids with lots of entertainment. The staff were all very friendly and helpful.

My room price included 2 breakfast buffets and I'd highly recommend this! Unlike the typical continental breakfasts you get at most hotels, this one is delicious and fresh (scrambled eggs, bacon, grits, sausage, fresh fruit as well as all the typical breads and cereals). Beverages are included and are served at the table. It's $12 each if bought separately so having it included was a great deal. I think a lot of folks stay here on business (I saw almost no kids and families during our 2 night stay) and I'm sure it's very convenient. We stayed here for a Braves game and though it's not far (0.6 miles according to the website), it's a decent walk to get to the new stadium and battery area....it's not really 'across the street'. It took us 20-30 min walking over 3 bridges with 3 kids in tow each way...and after a long game at night, it felt far. There are several hotels closer that I'd try next time for this reason. Only other bummer was that parking at the hotel was an additional $10 per day. Wifi in the room isn't included either unless you pay an additional fee ($10 per night). So mostly a great stay..just a few negatives that might have me trying another hotel next time.

Slow restaurant sometimes but rooms good

Paul Son 19/08/2017 23:58

Here on business and it's rooms are among the best. Rooms are spacious and clean. Only complaint might be shower heads too strong. Room service food is decent but they can be real slow. 35 minutes turned into 60 minutes. Be sure to ask for everything you want ahead of time or be prepared to wait another 15 minutes for extra aioli (my experience). Parking seems plentiful and it's in a garage. Can't complain about the rooms - just eat somewhere else if you have a choice.

Hotel is much better than my last visit

Shawn Bon 18/08/2017 13:57

I stayed at this hotel a few years ago (wasn't impressed) and was enthused when I entered it this time - it's refreshed!!! Lobby and rooms are done very well - clean and in great order. I would recommend this hotel to anyone.