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Sheraton Wilmington South Hotel

365 Airport Rd,New Castle,DE,United States of America 4 Star Hotel
Check in 3:00 PM
Check Out
Room was disappointing jenroberts510 on 326 Reviews

Property Location With a stay at Sheraton Wilmington South Hotel in New Castle, you'll be in the suburbs and close to Delaware Park Racetrack and Slots. This hotel is within the vicinity of Old Court House and George Read II House. Rooms Make yourself at home in one of the 192 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls and voice mail. Rec, Spa, Premium Amenities Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness facility. Additional features include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 5 mi. Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are served daily in the restaurant for a fee. Business, Other Amenities Featured amenities include a 24-hour business center, a computer station, and express check-out. Planning an event in New Castle? This hotel has 9000 square feet (836 square meters) of space consisting of a conference center, conference/meeting rooms, and small meeting rooms. Free self parking is available onsite.

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365 Airport Rd,New Castle,DE,United States of America

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Sheraton Wilmington South Hotel

365 Airport Rd,New Castle,DE,United States of America 326 Reviews
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Hotel Details

Internet Facility Restaurant Room Service Swimming Pool Business Center Gym Elevator Bar Travel Desk Laundry ATM Ballroom Complimentary newspapers in lobby Computer Station Concierge Conference Facility Luggage Storage Multilingual Parking Facility Safety Deposit Lockers Shopping Television in lobby 24 Hour Front Desk

Sheraton Wilmington South Hotel

365 Airport Rd,New Castle,DE,United States of America 4 Star Hotel
Check in 3:00 PM
Check Out

GENERAL

Property Location With a stay at Sheraton Wilmington South Hotel in New Castle, you'll be in the suburbs and close to Delaware Park Racetrack and Slots. This hotel is within the vicinity of Old Court House and George Read II House. Rooms Make yourself at home in one of the 192 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls and voice mail. Rec, Spa, Premium Amenities Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness facility. Additional features include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 5 mi. Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are served daily in the restaurant for a fee. Business, Other Amenities Featured amenities include a 24-hour business center, a computer station, and express check-out. Planning an event in New Castle? This hotel has 9000 square feet (836 square meters) of space consisting of a conference center, conference/meeting rooms, and small meeting rooms. Free self parking is available onsite.

Hotel Photos

Sheraton Wilmington South Hotel 31 Images

Hotel Location

Sheraton Wilmington South Hotel

365 Airport Rd,New Castle,DE,United States of America
Ranked
#1 of 12 hotels in New Castle
Overall Rating 4 Rating from 326 reviews
Rating Summary Sleep QualityLocationRoomsServiceValueCleanliness
Traveller Type business(78) couples(82) solo(18) family(84) friends(25)

What People are saying

Room was disappointing

jenroberts510 on 18/11/2017 23:14

Upon entering the lobby was full and bustling. The desk staff was friendly and attentive. I did like the feature that requires use of your room key to operate the elevator. It made me feel more secure. I was impressed at that point. The room, however, left much to be desired. It was relatively spacious for a 2 queen room. We noticed several dark red stains all over the carpet. The bathroom tub seemed dirty and floor definitely needed attention. There also seemed to be toothpaste splatter on the wall. I would expect more from a Sheraton. Would probably not stay again.

It was ok

doncoldwater on 18/11/2017 19:25

First of all, the staff was friendly. The breakfast crew had a very large company staying there the couple days we were there. With that said service was about as bad as it could be. I was shocked when I came down 15 minutes before breakfast was supposed to be served and almost every table was spoken for. Not the lady’s fault in restaurant they just were not staffed properly (manager). One side note, every time I picked something up or was handed something it seemed dirty. I’m not trying to be picky I’m really not. My coworker even mentioned it to me. From menus to plates everything had something on it. It was very odd that when they handed you the drink/food specials in the lounge they were splattered with spilled or splattered spots. Didn’t look very cleanly from our opinion. Maybe it was a bad week ?

Public spaces are pretty, room was worn

anfdiva25 on 10/11/2017 23:35

I had a room on the top floor and did not have any issues with noise. The hotel is right next to the highway, but I don’t recall hearing any traffic noise. The staff was friendly and accommodating. The beds and pillows were very comfortable. The lobby and public areas of the hotel are classy and recently updated. I liked the decor in my room but the room itself was very worn. Wallpaper was peeling, attempts to patch were noticeable, furniture was dinged, shower surround was not updated.

Breakfast buffet is very bare bones. Fruit, scrambled eggs, hash browns, breakfast meat and some sad-looking pastries. It is also very small, like they only expect 10 people a day to pay $15 for breakfast.

Noise from highway and loud music

Soccercupcake on 10/11/2017 01:30

At check in I was disappointed that the accommodations reserved were not available. Reserved junior suite as part of a soccer group, ended up with a double. Rooms were clean, hotel was clean, morning breakfast was plentiful. The good stops there. Nothing else around this hotel, one road was blocked because of rising water. On our 2 night stay, both nights around 11pm, there was loud music, heavy on the bass, lasted until 4am. We went down stairs and the music was not coming from the inside of the hotel or parking lot. Complained at front desk and they claimed to hear nothing. There was another guest complaining at the same time. The manager walked around the parking lot... then finally said that across the highway (8 lanes), a group of young people play loud music in a parking lot. No adjustment was offered for the disturbance. To add insult, I charged 2 ice cream sandwiches and a juice to my room and the held $223. On my card for 4 days after I checked out.

If you are trying to get rest.....DO NOT STAY HERE!!!

CareyBailey on 21/10/2017 06:18

Currently staying in this property, apparently someone is playing music in the parking lot as if there is a block party going on and guest services will not send security outside to deal with the issue.....it’s almost 1:00am. Rooms smell old food is very average. Marriott needs to do something about their Sheraton brand....be cause it’s broken. Wilmington Sheraton you are failures by miserably.

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Sheraton Wilmington South Hotel 365 Airport Rd,New Castle,DE,United States of America