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Shilo Inn Suites Hotel - Portland Airport

11707 Ne Airport Way,Portland,OR,United States of America
Check in 15:00
Check Out
Its good, to stay here Arno E on 25/08/2017 19:25 568 Reviews

Property Location With a stay at Shilo Inn Suites Hotel - Portland Airport in Portland, you'll be near the airport and convenient to Mt Hood Community College - Maywood Park Campus and Grotto. This hotel is within the vicinity of Mt Tabor Park and Concordia University. Rooms Make yourself at home in one of the 200 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as multi-line phones with free local calls and voice mail. Rec, Spa, Premium Amenities Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna. Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary continental breakfast is served daily. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and an Internet point. Planning an event in Portland? This hotel has 10400 square feet (966 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and a ballroom. A roundtrip airport shuttle is complimentary (available 24 hours).

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11707 Ne Airport Way,Portland,OR,United States of America

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Hotel Details

Internet Facility Restaurant Room Service Swimming Pool Coffee Shop Business Center Gym Spa Elevator Bar Laundry Airport/Station Transfer Ballroom Conference Facility Microwave in lobby Parking Facility Safety Deposit Lockers Sauna 24 Hour Front Desk

Shilo Inn Suites Hotel - Portland Airport

11707 Ne Airport Way,Portland,OR,United States of America 3 Star Hotel
Check in 15:00
Check Out

GENERAL

Property Location With a stay at Shilo Inn Suites Hotel - Portland Airport in Portland, you'll be near the airport and convenient to Mt Hood Community College - Maywood Park Campus and Grotto. This hotel is within the vicinity of Mt Tabor Park and Concordia University. Rooms Make yourself at home in one of the 200 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as multi-line phones with free local calls and voice mail. Rec, Spa, Premium Amenities Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna. Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary continental breakfast is served daily. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and an Internet point. Planning an event in Portland? This hotel has 10400 square feet (966 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and a ballroom. A roundtrip airport shuttle is complimentary (available 24 hours).

Hotels Photos

Shilo Inn Suites Hotel - Portland Airport

Hotel Location

Shilo Inn Suites Hotel - Portland Airport

11707 Ne Airport Way,Portland,OR,United States of America
Ranked
#50 of 137 hotels in Portland
Overall Rating 4Rating from 568 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(124) couples(129) solo(49) family(177) friends(51)

What People are saying

Its good, to stay here

Arno Eon 25/08/2017 19:25

I was most surprised b the size and cleanness of the rooms. Very convenient.
Also the close location to the Portland, Oregon International Airport is an advantage. Free breakfast included, too...Would like, to come back

Ruined our 10 year anniversary

Arjoseph Don 19/08/2017 04:46

On 08/05/2017 I was part of a LARGE group of atleast 30 guests who were unable to spend the night at Shilo Inn Portland Hotel despite having a confirmed reservation. The nature of the situation was the result of an operating system upgrade that had been done before that night which allowed an excessive amount of over booking to be done as well as lose inventory of which rooms were available, according to management.
After their initial effort to find open rooms they promised the ENTIRE lobby if we were able to find a room ourselves they would do a "Walk In" and comp our stay. Unfotunately most were unable to have any luck but a few, myself included, manage to find an open room. Before I even booked the hotel I asked Rob, an employee of the inn, if they would indeed comp my stay. He confirmed the manager, Raymond Badalich, gave authorization to comp guest inconvenienced by the situation.
Upon reaching the Marriott I spoke to management about the walk in situation and was told that since Shilo Inn is not regular hotel the Marriott deals with they were not comfortable billing Shilo Inn. I immediately called Shilo Inn back but Raymond had already gone home. My reservation was Saturday 08/05 and I have been calling Shilo atleast twice a day but I could never get a hold of their manager. I have left many messages through his employees as well as call their headquarters in portland and consulted with Guest Services. I complained to the BBB. Future Guest BEWARE they left a Entire Lobby Stranded and have not resolved one complaint.

Dated but good

Diego Mon 17/08/2017 07:35

They sent from my work just for a night, but the hotel is great just a little dated. The staff in the front desk and dinning area were very nice. The room was huge tons of space and it had a little kitchen , fridge, iron and all those kind of amenities. The hotel has a nice indoors pool with jacuzzi that I didn't use. Super close to the airport and they have a shuttle to the mall that is close by as well to the airport. Very basic but great.

Uneven experience

NagoyaTraveleron 16/08/2017 02:41

I have stayed at this hotel four or five times in the past couple years. I like it because of the large, attractive and well-equipped rooms and the courteous and efficient staff. However I stayed two times last week and had a couple problems. On the first occasion check-in was a little slow (they said they had a new computer system), the card keys didn't work and I had to go back down to the front desk to change them, and the telephone wasn't working because it wasn't properly connected. These were minor problems and were dealt with quickly.

But on my second vist last week, I arrived at 10:00pm and was told the room wasn't ready. There were several other people waiting for their rooms to be cleaned. Later they got their rooms and I got mine at 10:40pm. I asked the clerk why this happened and was told that people had checked out late and that "this happens sometimes." When checkout time is 12 noon and check-in time is 3:00pm, it is difficult to understand why rooms would not be ready at 10pm. The front desk staff were very polite and did their best, but the management should do something to ensure that rooms are ready late at night. And if rooms are not ready, guests should be offered something--e.g. a voucher for the restaurant, drinks in the bar, reduction on the room rate--to compensate for the inconvenience.

Friendly service and clean rooms

Deborah Bon 09/08/2017 20:06

We visited this hotel twice, on arrival and then 9 days later on our departure. They have a free shuttle from the airport to the hotel All of the drivers were friendly and took goos care of our luggage. We used the shuttle service to get to the hotel on arrival and then next day to pick up or car renal we are given directions on where to go and how to find the shuttle upon our return.
The hotel itself was a bit dated but clean and the staff was very friendly and made sure that we were well taken care of.