Sky Castles

What People are saying

Vacation

tinajohnCanadaon 02/03/2017 03:43

This is a lovely complex, we stayed for 12 days. The grounds are kept beautiful! Close walking distance to supermarkets and everything else in Ochie! If your traveling from Canada, don't waste your time buying American money, you can use debit and credit pretty much everywhere! If you want cash hit a ATM, and get local currency, it's very close to Canadian. We stayed in phase 2, and the manager that looks after that phase is fantastic (Ms Roberts) the pool is beautiful and very clean. Sky castles is also know as Columbus heights. Make sure you have good walking shoes though, the hill going up can be a killer! Over all very beautiful complex and we always felt safe, and that meant a lot considering we had our 7 year old daughter with us.

The customer service from the check in service to the housekeper or so call property manager Clive Taylor was horrible.

NandiLoxon 08/04/2016 08:22

On January 1, 2016 I had my reservation for this property which I found online prior to my visit to Jamaica. I had visited my family for a few days I wanted to spend a few days with my friend in Ocho Rios. Upon arrival at the property I was informed that check-in is at another hotel. Once I located the hotel for check-in I went to the property Sky Castle. On my arrival to the condominium I realized the door was unlocked. I entered the condominium and the first thing that stood out was the comforter on the bed with a huge hole and a lot of mosquito's in the room. Their was no phone to call the front desk and luckily I had a cell phone which I had to use to call the other property where I had initially checked in. I informed the gentleman that the bed sheet had a huge hole and that the bathroom was in a deplorable stage and I need to get hot water so I can get a bath. He indicated that someone will come to check the room. I waited for at least an hour and forty five minutes before Clive Taylor came. He stated that he was the Property manager and I showed him the linen on the bed. To my surprise his response was "the housekeeper is not at work" and I will have to wait until the next day. I was very shock and stunned to the response he gave me. I then told him the heater did not work neither the iron again his response was do you know how to turn something on or off. I was very shock and indicated to him that yes I am well educated and I do know how to read and comprehend. He then left the condominium rudely without even apologizing for his rude remarks or the condition of this particular condo. I definitely not recommend this property to any visitor trying to take a vacation in Jamaica. I will recommend that Jamaica Tourist Board and TDPCO conduct a through inspection for this property and also have a training for "Customer Service" where every person working with this Hotel can benefit from it.

Simply Gorgeous

Tave8283on 27/12/2015 20:43

Loved my view and everything was beautifully arranged. In a protected gated community.... Which gives safety and security to newbies like myself. The view from the Villa I rented was gorgeous. I could see the lights from the city.

Columbus Heights/Sky Castle

average Jon 26/09/2015 20:27

It depends on who you book through the name will change. I went through Book it and booked it with the name Sky Castle my mom on the other hand booked through a travel agency and it is called Columbus Heights....either way it's the same darn place. We stayed here as kids, growing up in Jamaica and they were really luxury condominiums. Now, not so much. Each condo is privately owned and with that being said the conditions are of a Motel 6. Great view....wait, amazing views but that's about it. Oh if you book it under the name Sky Castle, go to Fisher-man Point first to check in and get your room key. If you just need a place to sleep and you are mobile then this place can serve as a resting place, if you are looking for a resort experience then go elsewhere to an all-inclusive hotel. Margaritaville is right across the street from Columbus Heights/Sky Castle, the location is great as well, close to the craft market, grocery store and the beach. Over-all I'll never stay here again.

Sky castles in Columbus Heights, Ocho Rios.

Sashaunon 15/09/2015 21:26

Had a lovely room attendant, however on first arrival, directions from office to our destination was terrible and vice versa. This resulted in us taking over 1hr and a half to figure out where our rooms were. Would be good to have someone escort you on your first day arrival. Was told WiFi and Internet were included in our package but only to discover there were no service and throughout the 8 nights stay, didn't have the privilege of using WiFi. Sad to say, we won't be going back or recommend this property to friends or family.