Suites Jardin Imperial

What People are saying

Very good hotel for business

barrybQ7452GSon 28/01/2017 19:27

I stayed in a a 1 bedroom efficiency. The room was large enough. The staff kept it always clean. Twice there was little or no hot water in the morning -- seemed to be that the water heater was not working correctly. A word with the office staff corrected the problem. Security is very good. The large garden is a place for relaxation.

LOVED our stay!

Turk5on 26/08/2016 00:05

We stayed here about a week with a group in July. My husband & I stayed in a corner, modern room w/queen-size bed (hard mattress) with a furnished kitchenette, modern bathroom, and nice view looking on the street access. It was beautiful viewing the mountain covered by clouds in the morning.

With our windows open, the air (no air conditioning) was delightful and we were comfortable. The maid service was great although I did have to ask in the office for additional toilet paper once as we were completely out. The bathroom tissue dispenser did not have tissues when we arrived nor did they ever.

On each landing there was a water cooler, but we ran out often (on each level) and had to request more water several times.

A negative was that we were woken up repeatedly (even at 2:30 and 4am) by a rooster crowing and there were numerous dogs barking, especially one that hung out by the hotel or next door. With no ac and the windows open, it was sometimes hard to get asleep and stay asleep with these sounds.

The guard at the gate was always kind and considerate. And the gardens...oh my...they are beautiful!

Nice place, horrible service.

Maxime Lon 24/08/2016 22:14

The hotel is ok, with decent rooms and a pretty garden... But:
We stayed there for an extended period. Had to pay all up front, and the managers did not let us know about serious and loud renovation on floor below. They could not reimburse so they offered a voucher, which was obviously not an option.
So we stayed there, coped with the noise, and had to face reluctant administrative staff the whole time. Also, all the services like laundry etc. are out of price (like $5 per shirt).
Would only recommend in last resort.

Good place to stay

Amitabh Mon 21/08/2016 16:01

Stayed in this place for 2 nights and experience was really good.
Rooms are cleaned and having kitchen and all stuffs.
It's a at safe place so u can walk.
Internet is bit slow.
The best part of this hotel is that nobody disturb you and fully secured.

Nice but needs AC

Bill Fon 26/07/2016 05:09

Normally, most hotels and apartments don't need air conditioners in Guate City. Opening windows to get a cross breeze is usually enough, especially on the upper floors. But this hotel room on the 5th floor couldn't take advantage of the cross breeze and as a result, was uncomfortably warm and made sleeping difficult. A ceiling fan would have been great, or even a box fan. But the room and hotel didn't have either. The room itself was clean, secure and a good value for the money. Next time I visit Guatemala City though, I'm getting a hotel room with AC.