Friendly staff on reception, my whole stay was made easy. Good location for getting into town and I felt safe staying by myself. My room had everything I needed for a night and was clean. Really good price, I'd stay again if just looking for a room for the night. No frills. Breakfast was a bit basic, but not bad as included in the room price.
Rebecca Lon 26/06/2017 02:02
Pat was AMAZING! She was by herself for the night after a concert in the city centre. Although she was on her own, she was so polite and served everybody in a timely manner. She wasn't rude or impatient with drunken staff. Nothing was a problem and she was so lovely, and she gave us such wonderful service even though we pestered her for lots of drinks and food. We had the best service from Pat. She was great - such a wonderful member of staff. Highly recommend this hotel just because of Pat alone. She's so lovely. Wonderful addition to the hotel.
Danny Ron 25/06/2017 12:55
I just need to say a big thank you to the hotel staff! They are a credit to the brand. Exceptionality friendly thank you. Hotel was lovely clean and a great location everything you need for a great night out in Leeds,
Hot and noisy
gillies_89on 21/06/2017 18:42
May I start by saying your staff are exemplary. Lovely and helpful always smiling. However the heat is unbarebale. Had the fan on all day and window open at night. Room was facing train line so had to endure noise all night. Could close room due to unbarebale heat.
Simple solution, buy Dyson fan that blows cold air if you can't/won't have Aircon.
Bed was comfy, pillows not great.
Let me say again, staff great, resolve small problem (Aircon or Dyson fan) and place will be great!
Great service, room a bit hot
nettlebed6on 14/06/2017 21:50
The front desk service was excellent. Advice was given freely and cheerfully. Champagne rewards for front desk staff please. The room was spotless, predictable and fine with a desk and 30 mins Wifi. It was a bit hot, despite no heating being on but the fan helped. Comfy bed but cheap pillows ( what more would I expect at the price). Trinity Parking is secure if pricy ( they stamp your ticket at reception to lower costs) but , if you are leaving early am or arriving late, might be a bit scary for single females as it is a short walk and not that "nice".