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TRYP D�sseldorf Airport Hotel

Am Schimmersfeld 9,Ratingen,DE,Germany
Check in 3:00 PM
Check Out
TRYP Hotel near Dusseldorf Airport a great Hotel JohnBridgeBirjmohun on 09/07/2017 12:37 214 Reviews

Property Location With a stay at TRYP Dusseldorf Airport Hotel in Ratingen, you'll be near the airport and close to LVR-Industriemuseum Ratingen and ISS Dome. This 4-star hotel is within the vicinity of Duesseldorf Grafenberg Wildlife Park and Kaiserpfalz Kaiserswerth. Rooms Make yourself at home in one of the 137 guestrooms featuring refrigerators and minibars. Complimentary high-speed (wired) Internet access is available to keep you connected. Private bathrooms have makeup/shaving mirrors and complimentary toiletries. Conveniences include direct-dial phones, as well as safes and desks. Rec, Spa, Premium Amenities Dont miss out on the many recreational opportunities, including a health club, a sauna, and a steam room. This hotel also features wireless Internet access (surcharge), wedding services, and barbecue grills. Dining You can enjoy a meal at a restaurant serving the guests of TRYP Dusseldorf Airport Hotel, or find a snack in a coffee shop/caf. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and audiovisual equipment. Planning an event in Ratingen? This hotel has 1561 square feet (145 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and banquet facilities. Free parking is available onsite.

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Am Schimmersfeld 9,Ratingen,DE,Germany

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Hotel Details

Internet Facility Restaurant Room Service Coffee Shop Business Center Gym Elevator Bar Laundry Audiovisual Equipment Ballroom Car/Bike Rental Facilities Complimentary newspapers in lobby Conference Facility Currency Exchange Doctor on call Multilingual Parking Facility Safety Deposit Lockers Sauna Steam Room 24 Hour Front Desk

TRYP D�sseldorf Airport Hotel

Am Schimmersfeld 9,Ratingen,DE,Germany 4 Star Hotel
Check in 3:00 PM
Check Out

GENERAL

Property Location With a stay at TRYP Dusseldorf Airport Hotel in Ratingen, you'll be near the airport and close to LVR-Industriemuseum Ratingen and ISS Dome. This 4-star hotel is within the vicinity of Duesseldorf Grafenberg Wildlife Park and Kaiserpfalz Kaiserswerth. Rooms Make yourself at home in one of the 137 guestrooms featuring refrigerators and minibars. Complimentary high-speed (wired) Internet access is available to keep you connected. Private bathrooms have makeup/shaving mirrors and complimentary toiletries. Conveniences include direct-dial phones, as well as safes and desks. Rec, Spa, Premium Amenities Dont miss out on the many recreational opportunities, including a health club, a sauna, and a steam room. This hotel also features wireless Internet access (surcharge), wedding services, and barbecue grills. Dining You can enjoy a meal at a restaurant serving the guests of TRYP Dusseldorf Airport Hotel, or find a snack in a coffee shop/caf. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and audiovisual equipment. Planning an event in Ratingen? This hotel has 1561 square feet (145 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and banquet facilities. Free parking is available onsite.

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TRYP D�sseldorf Airport Hotel

Hotel Location

TRYP D�sseldorf Airport Hotel

Am Schimmersfeld 9,Ratingen,DE,Germany
Ranked
#3 of 25 hotels in Ratingen
Overall Rating 3.5Rating from 214 reviews
Rating Summary Sleep QualityLocationRoomsServiceValueCleanliness
Traveller Type business(111) couples(58) solo(17) family(14) friends(8)

What People are saying

TRYP Hotel near Dusseldorf Airport a great Hotel

JohnBridgeBirjmohunon 09/07/2017 12:37

This Melia-Tryp Hotel close to Dusseldorf Flughafen will be for sure my one and only stay if I am in Dusseldorf. The reception staff are very nice. The hotel is clean. And in my opinion they deserve a 4**** rating. The breakfast is good. No complaints at all.
Thanks guys!

Good Location

Shuttieon 25/06/2017 11:41

Reception staff were polite and efficient.
Hotel rooms are well maintained, and clean.
The layout of the bathroom is different, and actually makes the room feel larger.
Toilet is in a separated off the bathroom / bedroom area with a door.
Free WIFI was ok for me
Breakfast is fine, with good selection of food.
The main dinner does need a review.
Despite a menu displayed in the lift, for two of the three nights I stayed, we only had the choices of 3 the hot stone dishes or 3 wok dishes, or a salad.
They themselves were very nice, it was the selection that let it down.
The service needs a review, 1 waiter serving the bar, the tables and the till is too much, and he has adapted his customer service skills to allow him to serve the people, in his own way... which means he appears a little abrupt and un-caring.
The result from the hot stones and open kitchen, is that the reception and restaurant smells (and feels) like you are walking into a deep fat fryer.
You get used to it... but the first time you walk in it is off putting.

Poor Guest Experience Overall

G2541TNamyeon 13/06/2017 03:20



Day 1: June 2 … I was served salmon via the “Hot Stone.” I was not provided a plate on which to remove the cooked food. In the absence of my server, I retrieved a bowl from a serving station. Then, I waited excessively for the same missing server to reappear to pay my bill. Further, I found Tryp’s limited menu options in a geographic area having so few dining options to be a pathetic reflection of customer service.

For my work, I made three visits to the front desk for assistance resolving internet connectivity issues before being afforded access complementary for 24 hours.

During the evening, I opened the balcony door of my non-smoking room, #331. Shortly thereafter, I smelled cigarette smoke and reported the incident to the front desk. The matter was investigated with a hallway patrol. I was advised I was mistaken.

Day 2: June 3 … I awaken to a spider in my bed which I killed. When reported to the front desk, I was advised my options to relocate were severly limited due to group bookings.

Additionally, in the light of the morning I could clearly see more than thirty cigarette butts along the balcony wall. (See attached photo). I shared my discovery with the front desk and requested cleanup of the area inasmuch as such smells cause me respiratory arrest.

Refusing to repeat my previous dining experience, I walked more than 1800 km in search of food options. I ate a muffin at Burger King. Later, I had a sandwich at Subway. Then, in the opposite direction, I found a grocery store serving prepared food for my dinner.

When I returned to the hotel, I ordered a 6 am wakeup call and a taxi to take me to the airport the following day.

Day 3: June 4 … I never received the requested wake up call.

Collectively, each of these incidents combined to make for a miserable stay overall.

Business Trip April

margaretlI2173RHon 08/05/2017 11:15

Convenient for Airport & Office. Friendly staff and relaxed atmosphere. Ideal for a business focused visit where a comfortable night's sleep is more important than a night on the town. Fitness area available for the enthusiast and good food on demand for nourishment.

My last stay there

fermikaon 27/04/2017 09:34

We visited this hotel for the second time, always during the fair. By the first visit we had to change the room 2 times, as the first was not ready for 2 people, the second had damaged door. But this time it was definitely last visit. The hotel itself is a bit outworn, needs to be refurbished. The idea of doorless bathroom is little bit absurd. Also rest of the furnishing is not practical. We were missing one bulb in the lamp, so with just one light for the whole room it was very dark, but on the other hand they supply the room even with bath sponge. I would rather pay more attention to the functional and clean room, than to those useless gadgets. The room was very noisy in the morning because of planes passing by. The tiles gaps in the bathroom were moldy. It has very poor wi-fi. But the biggest trouble was the staff. We paid the room for whole stay in advance and by the arrival, we were asked by reception staff to give them credit card, so they will keep it for the rest of our stay ( 4 days). We refused that, but the receptionist insisted on that, the reason he said was to have deposit for minibar (which we never use). I have never heard such a practice in any hotel. Would you give your credit card away to somebody strange for 4 days? I would not. It made us absolutely furious.The other day, I was waiting at the reception, while the receptionist was watching the football match by the bar. Plus the parking by the hotel is incredibly expensive. Next time we chose something else.