What People are saying

Good Location, but needs a good renovation !

Jerome Con 03/05/2016 20:05

Stayed for a week in April 2016, we had the renoved rooms on the stree side. We were suprised that we could hardly hear the cars inside the room. The over feel of the Residence is that it needs a good renovation ! could come quickly as we asked for a quote for next year and we were told it was going to change next year !

Anyway as I said we had a renoved room nothing wrong with it.. it was clean !

The good point is that you just cross the residence and on the other side you have a path to the beach. It is well located not far from Grau du Roi center.

We just had a hot water issue when we arrived but was fixed quickly.

Did not go to the restaurant but it looked expensive !

Awful Check in Experience - Prison Warden Mentality from Receptionist!

elizdonohoeon 13/10/2015 15:20

I was left extremely upset by our appalling check in experience at the Lagrange Village Club de Camargue. Myself and my husband politely requested to change our room as having arrived quite late the night before we experienced a lot of noise from the apartment above us with furniture being scraped across the floor early in the morning. Our request was immediately refused with the excuse that the hotel was full which surprised us as it was late September and there was over 400 apartments!. However, it became apparent over the next few days that the complex was only about one-quarter full with many of the blocks appearing completely disused and neglected. The older style apartment blocks are situated quite close to each other and reminded me of Butlins in the 70's! The Receptionist's grim attitude towards us was rather unnerving and made us feel as if we were being "processed by a prison warden!

On our first evening we ordered two standard coffees from the bar only to disappointingly find that both coffees were quite cold. As we had paid over 5 Euros I brought them back and politely requested 2 hot coffees. The barmaid just took the coffees without a word of apology and in silence served two replacement "hot" coffees. The next day I again experienced the same surly hostile attitude from a (bleached) blonde haired female member of staff when I went to retrieve my handbag which I had left at the bar.

Going on the attitude we experienced at the Lagrange it seems apparent that some of them seem to genuinely dislike the guests . The only friendliness we experienced during our week from a member of staff was from the female Restaurant manager who actually came to ask us if we had enjoyed our meal, which rather took us by surprise!

It was with relief that we checked out of the Lagrange - it certainly did not make for a relaxing holiday in a friendly environment as there is no soundproofing whatsoever and we were disturbed by noise from above and next door.

I would therefore advise anyone booking a holiday in this part of Languedoc to pay a bit extra and stay somewhere where you will be treated with courtesy and friendless in a peaceful environment. AVOID!

Not 3 star accommodaton

john lon 11/10/2014 11:39

10.10.2014
My wife and I arrived at this accommodation a week ago (booked via Hotels.com) distressed to find no bed linen, no towels, no soap, no house keeping whatsoever and a demand for 200euro deposit which would only be returned if we left the accommodation scrupulously cleaned and inventory checked. The level of anxiety and distress caused my wife and I to become unwell. The pompous and cavalier attitude of the site manageress added to the distress. This accommodation is clearly misrepresented as 3 star accommodation on agency websites

Good location and accommodation

Piplette06on 05/09/2014 21:53

Booked at the last minute.
Pros:
- great location, right on the beach
- access code on both sides of the ground
- playground for kids
- good studio and clean
- swimming pools were clean and good size kids pool.

Cons:
- long check in although it was midweek and not during school holidays
- annoying to have to clean as we stay only 2 days
- check out took 30 min as you have to go to reception, go back to the room for them to check it, then back to reception again.
- reception not opened before 9 am.
- some broken tikes at the swimming pool.

Overall, i got scared reading the reviews, got scared when i saw the state of the building and door. But the studio itself has been renovated and was good. Some more renovations are needed but location wins it, back is a 1min walk away!