What People are saying

Great experience in old style

R Don 14/03/2016 20:35

The Chalet does have 10 bedrooms, each with own bathroom. Some rooms are very nice, some not and very small. The kitchen is great equipped and huge. The central living room is the heart of the facility, with a nice fire place and cosy chairs.

It has big parking space for a couple of cars and a hot top outdoor on terrace, not visible from outside. Between living room and terrace is a big eating area for about 20 people.

This location is fantastic for a group of travelers who like sports, eating & hanging out together in the evening. Cars are needed to get to different place. To Whistler central square you will have to walk about 15 min.

It's a SCAM DON'T TRUST

Asmita Son 23/12/2015 23:27

We just booked the place for a night and paid the manager security and half rent in advance. To our surprise he stopped responding to us few days before we were supposed to go. On the day we reached there was nobody and house was locked. We tried door codes. It didn't work. We stayed there couple of hours trying to contact the manager but in vain. We spent the night in car as there were 11 of us and we could not find any accommodation for a big group. It was a big harassment and we filed a complaint as well. Beware!

Beware the owner and your deposit

Mack Son 03/06/2015 13:27

There were 18 of us in town for a group ski trip and we booked the house through a large vacation rental site for owners that shall remain "unnamed".

First, some things about the house. The bedrooms are average size but each had it's own bathroom which is a huge positive. The owner also provided 2 roll away beds at "no charge". The house was clean when we arrived. Lots of parking space for cars. It's is right next to Alta Lake which is beautiful. It's not too far from Whistler village either - about a 5 minute drive. There was a shuttle stop not too far from the house if you didn't feel like driving. The kitchen had just enough for what we needed but it is a bit small for 18 people. It didn't have a typical "home" feel to it. It felt more like a motel and a bit antiseptic like a retirement home. There was one average-sized living room space and a large dining room area. These were the only places to hang out other than your room. It's a decent house but you'd think you'd get more for what they charge. I give the house 3.5 stars.

On to the bad - the Owner. I was a suspicious of the Owner after booking the house and then reading reviews on other travel sites about the Owner keeping deposits. I documented everything in emails to be safe. First the hot tub was FILTHY. Full of green scum. To the owner's credit she sent someone out the next morning. We didn't hear from her after that though. It got cleaned it but it never fully worked properly. The gas tank to the grill was empty. I asked her if she could replace it or reimburse us if we bought one. No response. We found other "issues" and I emailed her asking her what she wanted us to do. No response. We left a small box of unopened canned goods/drinks on the kitchen counter for the cleaning crew because we did not want the items to go to waste. I asked her if this was ok. No response. I have a feeling she's keeping our rather large deposit for "disposing" of these canned goods. It has been over 3 months and she has not responded to any calls or emails. I filed a complaint with the rental website who let it slip that she responded to the complaint at the end of April saying there was damage to the house. I asked what damages and they said they aren't allowed to tell me. Instead the rental website tells me "I need to find another avenue to recover my deposit". WHAT?! The owner doesn't provide an item inventory either. She can obviously make claims about missing/damaged items or property (or no claims at all for that matter) and keep deposits without repercussion. 0 stars for the Owner and the rental website customer service.

Good but feels cold, and don't mean the temperature.

LetsGo800on 07/05/2015 19:30

The Chalet is OK.

Good:

1. Bonus is that there are truly individual rooms. They are small with odd, lower end feeling bathrooms.

2. Nice kitchen.

3. Quiet location with nice hottub.

Bad:

4. Really odd family room with fake wood floors. It feels really sterile, like a nursing home. This part is bad.

5. The fireplace had no wood, not gas fired. In other words it does not work.

6. You really have to drive to get anywhere.

7. We had to get a tool box out and tighten legs on the cafeteria like dining tables.

So if you are expecting luxury, forget it, it's not here. If you have a big family and don't want a lux feel, this is your place.

Average at Best

Mkilburn9on 20/08/2014 20:11

I stayed here with a group of people. The house itself was nice but there was some issues. When we arrived we found an empty pizza box in the fridge with a bunch of crusts left in the box. The hot tub was empty when we showed up. We took it upon ourselves to get it filled and working. I also had some issues with getting my damage deposit back. It took 2 months for the deposit to be refunded to my account. I would not recommend you stay here unless all the hotels are booked.