What People are saying

Nice service

Cristian Fon 28/09/2016 02:01

this is a very nice, edited and ordered. from the check-in to check-out, I was edited very well. my room was arranged every day and was filled with water bottles, and fruit. someone from the front desk also came in my room and I attended with my Internet connection. once on line, the service was fast. room is present a TV with many channels from around the world. all staff speaks well enough English. in the House restaurant Japanese with only 178 RMB per person drinks, you can have dinner. excellent the value for money. buffet breakfast was phenomenal and varies with selections Chinese, Japanese and Western of both foods hot and cold. part of the food was a bit strange as their own version of spaghetti seafood (which was on offer for breakfast). have a bakery in case you need a gift from lead to business contacts. the hotel is aimed almost exclusively to visitors of numerous factories in the area. staff really couldn't do more to take care of me and I would stay there again.

Fine Experience... Will Return

NelPiton 23/01/2010 17:52

I had a suite, which had more than enough room (and a nice living room for my business meetings). I had requested a non-smoking room, but it still had ashtrays and matches (In all fairness, the room smelled clean and free of smoke, which was in sharp contrast to the Marriott near HKG, where I had to request a different room because it smelled so bad of cigarettes).

The bed was "China firm," and the lighting took a few to figure out (The bathroom needs the master switch, the bed switch, and the bathroom switch to all be on), but everything worked, and for anyone who was used to Chinese accomodations, there will be no unpleasant surprises.

The wireless internet worked well, but just be prepared to deal with the government censorship. That takes a while to get used to.

I only ate at the cafe (not the restaurant), which had a great breakfast and lunch buffet (Not sure about dinner). There was more than enough for "timid" tastes, and the breakfast buffet even had an ample choice of American-style product (Make sure to ask for the eggs firm if you don't want them super runny).

The staff was pleasant, friendly, and eager to help. The Taiwanese owners clearly want to make sure that this hotel is kept up. It is not new, but overall, it has been kept up well (My room was in the newer area, so I can't comment on the original rooms).

The excercise facility is great, and seems to be open 24 hours a day (But you might have to walk through some darkened halls to get to it before 6 AM). They provide TVs with the treadmills, and everything was clean.

The host company I work with has a great rate, and only books their visitors there, so I will be returning to this hotel. I'm looking forward to it.

Needs improving

Mark Won 19/02/2008 18:42

I have stayed at the hotel on numerous occasions over the past 18 months. Although it is in a convenient location for business and is a good price ($70) , I would not stay here again. The rooms needs updating, most of the good staff have left and in general, the hotel has a tired feel about it. I now stay at the Royal Garden Hotel, about 10 mins away, which for the same price is much better

Luxury & Comfort in Guangdong

Jennifer1610on 18/06/2007 05:30

This is a fantastic, well-kept and tidy property. From check in to check out, I was looked after extremely well. My room was made up daily and was replenished with water bottles as tap water is not drinkable. Someone from the front desk even came to my room and assisted with my internet connection as I could not get the ADSL to work. Once on line, the service was fast. I had a TV with many channels from around the world so for non-Chinese visitors fear not as you xcan most likely find something in your language. All the staff speak a reasonable amount of English.
The in house Japanese restaurant is more of a tapas restaurant, if you will. At only 178 RMB per person including drinks, its way more than value for money.
The breakfast buffet was phenomenal and varied with Chinese, Japanese and western selections of both hot and cold foods. Some of the food was a tad bizarre such as their own version of spaghetti with seafood (which was on offer for breakfast) They have a bakery in case you need a gift to take to business contacts.
The hotel almost exclusively caters to visitors of the many factories in the area. Don't be put off by the neighborhood but if you have to go out, only do so with an escort as the streets can be crowded and the traffic unpredictable. There is an adjoining nightclub and spa but I did not get to use them.
The staff really could not do any more to look after me and I would definitely stay again.

Where they know you by name!

KimberliNewYorkon 13/02/2007 05:30

Over the past few years, I have spent MONTHS at this hotel. As will all large hotels in the area, they have a sprawling entryway with marble floor to ceiling and tall trees inside to greet you.

The Differences...
The 5 star hotels in China in this region all start out beautifully. Sadly after only 2 years, most of them have fallen into disrepair.
The Windsor Park is different.
**Perhaps it's due to the international management staff?
**The rooms are well maintained, the gym seems to be getting better, and the olymic size indoor pool is always spotless.
**Your in-room fruit bowl is refilled daily for your enjoyment.
** They have 2 full floors of REAL NON-SMOKING rooms available. By real I mean -- well, in China they often make your room non-smoking by removing the ashtrays. (But not the stench!)
** Next door you can get foot massages (under $10USD) and on the 2nd floor of the hotel itself you'l find an excellent Japanese restaurant with a wonderful Teppanyaki Bar.
** DVDs are available to borrow from the business center to play on your personal laptop.

The friendly staff and attentive management always welcomes suggestions and comments.

My parents stayed here with me last year when I brought them through China. Mom was overwhelmed with how beautiful everything was and how friendly all staff were!

I keep coming back!