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Hotel Mare e Pineta
Viale Dante 40, Milano Marittima,Cervia,IT,Italy
123 ReviewsProperty Location In the heart of Cervia, Hotel Mare e Pineta is close to Adriatic Golf Club Cervia and Casa delle Farfalle. This 4-star hotel is within the vicinity of Cesenatico Maritime Museum and Mirabilandia. Rooms Make yourself at home in one of the 140 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with cotton sheets and down blankets. Windows open to city and sea views. Digital television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Rec, Spa, Premium Amenities Relax on the private beach or enjoy other recreational amenities such as outdoor tennis courts and an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Dining Grab a bite to eat at the hotel's restaurant, where you can take in a garden view, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is included. Business, Other Amenities Featured amenities include a business center, an Internet point, and currency exchange. Planning an event in Cervia? This hotel has 6262 square feet (582 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and banquet facilities.
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Viale Dante 40, Milano Marittima,Cervia,IT,ItalySimilar hotels in bangalore
Hotel Details
Hotel Mare e Pineta
Viale Dante 40, Milano Marittima,Cervia,IT,Italy 4 Star HotelGENERAL
Property Location In the heart of Cervia, Hotel Mare e Pineta is close to Adriatic Golf Club Cervia and Casa delle Farfalle. This 4-star hotel is within the vicinity of Cesenatico Maritime Museum and Mirabilandia. Rooms Make yourself at home in one of the 140 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with cotton sheets and down blankets. Windows open to city and sea views. Digital television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Rec, Spa, Premium Amenities Relax on the private beach or enjoy other recreational amenities such as outdoor tennis courts and an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Dining Grab a bite to eat at the hotel's restaurant, where you can take in a garden view, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is included. Business, Other Amenities Featured amenities include a business center, an Internet point, and currency exchange. Planning an event in Cervia? This hotel has 6262 square feet (582 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and banquet facilities.
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Hotel Mare e Pineta
Viale Dante 40, Milano Marittima,Cervia,IT,ItalyRating from 123 reviews
Sleep QualityRooms
ServiceValueCleanlinessWhat People are saying
Ruined our honeymoon
374charmainebon 30/08/2017 16:15We booked the 5* hotel as a treat on our honeymoon. When we were shown our room I was very disappointed at the standard of the room, it was no nicer than a Premier Inn. We noticed no bins in the rooms. No tea and coffee making facilities. But what spoilt our stay was the fact the rooms had NO soundproofing. We were woken up every night of our stay with people coming in at night, watching tv, having sex etc. I was gutted. Also woken up in the mornings with guests above us flushing the toilets etc. This is just not on with a 5* hotel to not have BASIC sound proofing. I spoke on 3 different occasions to the reception to be told there was nothing they could do. Seeing how upset I was and on honeymoon. There was no real apology.
We were told on our arrival if you ut the do not disturb sign on, the room wont be entered and you can take 5 Euros off your bill at the end to not have your room cleaned. We did this, it was still cleaned. So we put the no cleaning sign up the 2nd day... it was STILL cleaned.
We had a do not disturb sign on one evening for the maid to walk in on us.
The hotel itself is beautiful, the beach and food first class. But the rooms and customer service were a massive let down.
We left a day early as I was tired from sleepless nights.
I have emailed twice and been ignored, sent 2 Facebook messages. Once of them replied to resend the email. of which I replied to... for it to still be ignored!
This ruined our stay and the fact no one could be bothered to make our honeymoon special just confirmed we would never return here. If the matter was dealt with professionally we would have upped the rating. But a ruined honeymoon and awful customer service is the memories we take away from here.
Great potential but big lack of service
harryharry49on 05/08/2017 22:58Yes the staff are friendly and appear professional. But some major gaps in basic knowledge of hotel services and local area. Pool service, safety and clear up almost non existent.
Lovely rooms, it's been very nicely refurbished. Management just really need to pull the service together before it's great potential is wasted.
NB... insisting that staff wear full suits in crazy heat does not fool guests into thinking they are professional. Perhaps it rather hinders their productivity and makes guests feel uncomfortable?
Great Stay
mimostaon 01/08/2017 14:55We loved our stay!! The hotel is beautiful, close to the beach, big garden , nice pool , tennis courts and very very kind staff always there to help. You can have lunch and dinner at the beach with delicious food, the umbrellas are well separated which on this beach is definitely a plus !! The room was in Villa Regina which is not renovated like the central part of the hotel but still nice. Pets are welcomed and also treated as guests themselves with a little guide to amenities for them. We would stay again and recommend the stay to anyone
Still one or two details to work on....
marc don 31/07/2017 17:29We booked three large rooms as we were travelling with children and grandchildren. The rooms were excellent, near to each other as requested. Very professional staff at the reception desk, great householding/cleaning services, very well organised staff in the restaurant and the beach and swimming pool area.....only one bartender ( Samuel ) is a trained professional, the three others could double sales if they would open their eyes. The cushions at the swimming pool needed renewal but this would happen in August....Italians then start their traditional hollidays.
Although the quality of the food served is on a high level, some more variation would be welcome, as we stayed for ten days. It is a very good thing that chef Ribaldone stept away from deep frozen food and opts for fresh, local dishes, but some "fiore di latte", " Buratta", scampi etc like in the old days would be welcome. As we visited the hotel the first time in 1993 we can compare.....the new management brought the hotel at its highest level now, especially if and when the one or two mentionned little details are improved.
Superb family hotel
Phillip Gon 20/07/2017 04:37The first time i have returned since new owners took over and thankfully standards ate maintained. The best beach in the resort is wonderfully relaxing with comfortable beds and plenty of room, unlike most of the other private beaches in the area. We took 3 rooms for my family of 3 generations and we all found the accommodation good although the rooms could do with more storage as drawer space is limited. Not much room for toiletries in the adequate bathrooms. The grounds and swimming pool are excellent and well maintained. The food has been superb with great choice and carefully designed and executed dishes. What really makes this stay special is the wonderful staff who are helpful, friendly and charming. We first came here in 1982 with my first son of 2 and now here with my children and granddaughter of 21 months and it is as if time has stood still. Wonderful times!