694 ReviewsProperty Location With a stay at Aitutaki Lagoon Resort & Spa in Aitutaki (Akitua Island), you'll be convenient to Aitutaki Golf Club. Rooms Make yourself at home in one of the 37 air-conditioned rooms featuring refrigerators and minibars. Rooms have private furnished balconies or patios. 32-inch LCD televisions with satellite programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms have designer toiletries and complimentary toiletries. Rec, Spa, Premium Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a spa tub. Additional features include wireless Internet access (surcharge), concierge services, and an arcade/game room. Dining Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of Room service (during limited hours). Relax with a refreshing drink at a beach bar, a poolside bar, or one of 2 bars/lounges. Business, Other Amenities Featured amenities include a computer station, currency exchange, and express check-out. Event facilities at this resort consist of conference/meeting rooms and banquet facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
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Aitutaki Lagoon, Motu Akitua,Aitutaki,CK,Cook Islands Property Location With a stay at Aitutaki Lagoon Resort & Spa in Aitutaki (Akitua Island), you'll be convenient to Aitutaki Golf Club. Rooms Make yourself at home in one of the 37 air-conditioned rooms featuring refrigerators and minibars. Rooms have private furnished balconies or patios. 32-inch LCD televisions with satellite programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms have designer toiletries and complimentary toiletries. Rec, Spa, Premium Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a spa tub. Additional features include wireless Internet access (surcharge), concierge services, and an arcade/game room. Dining Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of Room service (during limited hours). Relax with a refreshing drink at a beach bar, a poolside bar, or one of 2 bars/lounges. Business, Other Amenities Featured amenities include a computer station, currency exchange, and express check-out. Event facilities at this resort consist of conference/meeting rooms and banquet facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Rating from 694 reviews
Sleep Quality
Rooms
Service
ValueCleanliness Denis B on 21/11/2017 06:49
Stayed for five nights at this sunning location, if you want to unwind this is it. Water is beautiful. The resort itself is a little dated but the bungalows are perfect for the location. An outside shower just worked beautifully with the location. Whilst the the staff were fun and engaging, the managers were not particularly enthusiastic.
Florian B on 18/11/2017 14:02
We have stayed for 10 nights at the Aitutaki Lagoon Resport & Spa in a Deluxe Beachfront Bungalow.
The location is really unique and we have enjoyed the view of this breathtaking lagoon.
The Bungalow was very spacious, the equipment and furnishing was not new/modern but acceptable. The sun loungers should be replaced as they are old and do not fit to that kind of hotel category.
The cleaning of the rooms was average in comparison to other hotels in the same category. Especially the unpredictable times of housekeeping between 10 a.m. and 6 p.m. were a little bit unconvenient.
The dinner offers three to four starters, main courses and desserts. The food & beverage staff were very friendly and the dishes were good. At times, the service took some time but in general the dinner experience was really good.
The breakfast buffet offered a comprehensive choice although extra paying for boiled eggs e.g. is unusual to us in that hotel category.
The staff at the hotel reception was also very friendly. The general organisation is a little bit sloppy. Some Dinner and Tour reservations have been confirmed by reception, but when joining dinner or the tour, there was no Reservation in place. In the end, everything has worked, but it is a little bit disturbing to have discussions when enjoying the best time of the year.
Some recommendations to future guests:
- Assure, that dinner and tour reservations have really been notified and confirmed.
- Unfortunately we could not attend the visit of the church on Sunday as the bus was full and there has not been provided an alternative for transportation. So if you would like to attend, make a reservation a few days before.
- Unfortunately we had no opportunity to have a private dinner at the beach, as it has been fully booked during our 10 nights stay. It would have been great to receive an information that private dinner should be prebooked before arrival.
- If you have issues and the staff does not have a solution for it, be persistent. Mostly there will be found a solution after asking a second time.
Overall the hotel is good but taking into consideration the hotel category and the price (sure, you are mainly paying for the location), we can "only" give three stars.
Nevertheless, thanks for a nice stay in "paradise"!
PeterJT46 on 13/11/2017 02:24
Located on Akitua Island, on the Eastern side of Aitutaki, at the end of the runway.
The resort is reached by a mini ferry, with friendly ferry men. However, the angle of the foot ramp and the shore bank varies with the tide. It can be a difficult boarding or dis-embarking process for elderly or infirm people.
The acting manager on duty during our stay was fabulous, he was always helpful and friendly, as were all the staff.
The views are magnificent and the accommodation reasonable. The outside shower in the premium lagoon view unit was ok, unless there was a cool wind blowing.
The housekeepers sometimes didn't make the beds (just pulled the top sheet and donah up) and sometimes just swept the leaves and rubbish in the outside shower into a corner, rather than put them in a bin.
Trips into town or to the church service (about 8 Kilometres) can cost about NZ$ 12.50 per person. A bottle of Moet &Chandon costs NZ$200
It is worth going to
squamish482 on 09/11/2017 19:36
I recently spent a week at this resort. The location of this resort on Aitutaki Lagoon is stunning. I stayed in a very comfortable beachfront bungalow. The bungalow had all the luxury touches you would expect for the price you are paying. The private large outdoor shower was a nice feature. Its not hard to relax at this resort with many secluded spots around the private island . All the watersports that you can think of are available at this resort. I found the food to be average at this resort. There are a few eating establishments not too far from the resort that had better food. Though the included continental breakfast is good. The staff are generally helpful and friendly. However, I did have an issue with my bungalow not getting housekeeping services on one day-something you would not expect from a 4+ star resort. The issue was quickly resolved though. Overall, a memorable experience at Aitutaki Lagoon Resort and Spa.
Suzanne S on 09/11/2017 06:24
Words cant describe the sheer wonder of Aitutaki you really must go and see for yourself. Aitutaki Lagoon Resort was perfect in every way, we stayed in a Deluxe Beach Hut and personally it was great. Air Con worked fine, room size was good, Outdoor shower was a real thrill. The Staff and Management at the Resort was welcoming and friendly and attentive and funny. The Staff that attended to the rooms were also great.. This is the perfect getaway for anyone who needs to relax and unwind and take in the sheer beauty and Natural wonder of this Island. The people of the Cook Islands are some of the friendliest people I have ever met. Their love of Culture and Dance and Music is something I will cherish. My good tips for your trip would be, you need mosquito spray but the resort has coils in the rooms, bring a torch or two as all of the Islands in the Cooks are quiet dark. Bring a couple of spare pairs of swimmers as you will be in that lagoon all the time. This is the place you want to be to totally relax , different to Rarotonga, not really any shops or anything to spend money on except food and cocktails. A must do would be the Vaka Cruise , I have done it twice and would do it again and again, the boat picks you up on the beach and drops you back..perfect ... The Mangers Cocktails and Crab races was a really nice get together to meet other people, Thankyou to all the Staff and Management at Aitutaki Lagoon Resort , I will be back.
