What People are saying
Awful !
danielbQ2886ZQ on 04/09/2017 17:34
Pros: Convenient location to town center, staff is friendly
Cons: Dingy lit reception area, awful breakfast, but most importantly, the noise. I was in Room 506, next to the "maintenance room" where some type of motor (likely a water pump) was cycling all night long so that it sounded like a motorcycle was immediately outside my door. I mentioned it to the attendant and he said he'd check on it but it never happened and the noise continued all night. Additionally, the smell from whatever cleaning/sanitizing product was so strong the odor remained on my clothes the entire next day (would likely make it difficult for people with asthma to breathe clearly in room). Other small annoyances were common - broken plastic on light switch, large, noticeable stain on chair, lamps unplugged, very old televisions. This would be acceptable for a hotel in the $60 range, but for a room over $100 it falls well short of value, cleanliness and industry standards for even a two star hotel.
Worth a 2.5
travelwi812 on 04/09/2017 04:55
The first thing I noticed was a significant smoke smell despite several notices about this hotel being smoke free since 2010. The second thing was a used washcloth hanging from the shower. The third was pee on the back of the toilet seat. This was all within 15 minutes of entering the room. This is a bare basics hotel, and the user should expect that. There aren't many toiletries, and the breakfast consisted of Little Debbie snack cakes, bagels (no cream cheese, just pb&j), English muffins, fake OJ, apple juice, milk, and cereal. However, the pool was fine, the hotel was kept up fairly well, and the beds were comfortable. So it could use a little better cleaning, it did the job.
Over priced..
matmat1032 on 15/08/2017 20:04
No hot water at the sink.. it would be very helpful for hand washing. Old & dingy comforter on hard mattress. Cereal & bread..Not even a piece of fruit in the 'continental breakfast'! Over-pricedby $40, Rip Off.
Great Place.
keev48 on 05/08/2017 14:23
I stayed there for 4 months while working and clearing my land. The staff was great. Friendly, listened to my concerns and, took care of any problems. It's my place to stay when in Hayward. Have a continental breakfast. There is an indoor pool and hot tub.
Free WiFi in rooms.
terrible experience
bettyw811 on 10/07/2017 19:25
cancelled the July reservation directly with the hotel a month before the reservation was to occur. This cancellation was not followed through by the hotel and I was charged for a night's stay, per the "policy". I feel very dishonestly treated and would never recommend this hotel to anyone.