Staff require training in basic bar service etiquette.
Paul Jon 20/11/2017 12:20
I arrived at the Prince of Wales on Saturday 18/11/2017 at 19:05 and went straight to the bar to order a drink. At 19:14 I was still waiting to be served and when a young male bar tender finally came over to where I was waiting he simply served a person standing next to me (who knew very well that I had been waiting much longer then him) without even asking who was next to be served. How poor and annoying is that!
I found this so infuriating that I simply walked out, crossed the road and went into the Alexander Public House which also was very busy at the bar and I was served within 30 seconds of arrival (without pushing in, in front of anyone else).
This is such a shame as I have often popped into the Prince of Wales for a drink as it has a great atmosphere and one of the most politest door staff I have ever met.
Dear Manager, please bring this to the attention of your staff as it will and does cause loss of custom.
Pink Haired Staff Member Was Amazing!
Patrick Lon 16/11/2017 17:44
I have tried many different pubs in Wimbledon and some are good, some not so much.
With the Prince of Wales, I have learnt not to judge a book by its cover. It was clean, comfortable, nice and warm and was full of vibrancy and fun.
The beers were on point and the food particularly tasty but I have to give a special mention to the lady with the Pink hair who I believe was called Samantha. She was hilarious, absolutely endearing and really came across as though she was friends with the customers. Amazing service, a real asset to the company.
Another night out with friends
davidnicholson115on 12/10/2017 09:12
I use this bar regularly but have never given my feedback there was a lot of people in the bar earlier on in the evening so it was busy I discovered they were going downstairs to a private party what I want to say how good the manageress and her team work really well even in busy times but I want to shout out about Sam this lady is really on the ball watching who's next to be served as soon as she's thanking her last customer she is asking the next one but always with a smile she is a great asset to the pow as are the rest but well done Sam
Good drinks at the pub
Carmen Son 29/09/2017 15:58
We went here one afternoon for some drinks and eats. It's typical pub food but was pretty good. Nothing special, but you can't go wrong with beer and ciders in an English pub, so we enjoyed our afternoon here.
Nice drinking spot
Tweets3006on 17/09/2017 16:41
I came here for drinks with friends last night. It's a nice spot to come for drinks. And plenty of space to sit. There looked to be a wide choice of drinks. We'll be back soon to try the food.