153 ReviewsLocation.
Hotel Arif Castles is located in Nainital, close to China Peak and Nainital Lake.
Hotel Features.
Hotel Arif Castles's restaurant serves breakfast and dinner. Room service is available 24 hours a day. Recreational amenities include a health club, a spa tub, a sauna, and a steam room. The property's full-service health spa has massage/treatment rooms. This 3.5-star property offers small meeting rooms and audiovisual equipment. This Nainital property has event space consisting of a conference center and banquet facilities. For a surcharge, shuttle services include a roundtrip airport shuttle (available on request) and a train station pick-up service. Tour/ticket assistance and tour assistance are available. Guest parking is complimentary. Additional property amenities include a coffee shop/caf�, an arcade/game room, and laundry facilities.
Guestrooms.
There are 66 guestrooms at Hotel Arif Castles.
Mallital, Nainital, Pin - 263001,Nainital,Uttarakhand,India
Location.
Hotel Arif Castles is located in Nainital, close to China Peak and Nainital Lake.
Hotel Features.
Hotel Arif Castles's restaurant serves breakfast and dinner. Room service is available 24 hours a day. Recreational amenities include a health club, a spa tub, a sauna, and a steam room. The property's full-service health spa has massage/treatment rooms. This 3.5-star property offers small meeting rooms and audiovisual equipment. This Nainital property has event space consisting of a conference center and banquet facilities. For a surcharge, shuttle services include a roundtrip airport shuttle (available on request) and a train station pick-up service. Tour/ticket assistance and tour assistance are available. Guest parking is complimentary. Additional property amenities include a coffee shop/caf�, an arcade/game room, and laundry facilities.
Guestrooms.
There are 66 guestrooms at Hotel Arif Castles.
Rating from 153 reviews
Location
RoomsServiceValueCleanliness 
Nibedita C on 12/11/2017 08:04
Went for a short trip to Nainital after 6 years and choosed this hotel. Hotel is one of the oldest in Nainital. We were upgraded to a suite which was nice and spacious. Breakfast and dinner was ver limited and was not of a four star category. The gentry was not good during dinner and breakfast . It seemed that some group tour was on. Hotel is ver far off from mall buy hotel provides its shuttle free of cost till 8.00 . But what dissapointed us was that our car which was standing at one corner in parking was banged by some drunken driver at night and it resulted in a huge dent on bonnet. We complained at the reception also but no help ...compensation....or at least getting the dent repaired offered. The car was in the hotel parking....standing....and it's hotels duty to see that at least no drunken taxi driver hits your guests car. We had to spend a good amount to get the dent repaired. The hotel is not anymore elite...and privileged like it used to be before. The management can check from reception. We even asked the reception guy to call senior person....but they were busy! Left with unpleasant memories....
Shivam O on 04/10/2017 20:11
Not even a single point which can be said satisfactory about this hotel. Very bad location, to reach at the hotel by foot you need to climb steep slope. Very rude manager, not even ready to listen guest complaints. Very bad reception, as promised in the plan welcome drink, water and fruit basket was served after multiple requests.
Dirty rooms, average food. Poor pick and drop service, you will have to wait for pick up for hours with false promises being made by vehicle coordinator. Avoid this hotel if you plan to enjoy/relax in your trip.
ashishgupta6 on 29/09/2017 14:57
I was in this hotel for 2 nights and it was a great experience. Rooms were clean and designed in a classic royal look. Food was good and service was too great. Spa was reasonable and amazing. Hotel is in good area so you will have good space to take a walk. It has kids and sports section. Gym and Spa is on same place. In my entire stay, service was too great.
There are few things which you have consider when you book this hotel.
1. Never use hotel name directly while navigation. It will show you a different route by which you will never reach to this hotel. Best to navigate to Mannu Maharani and then navigate to this hotel.
2. View from all rooms are not so good. And Suits don't have balconies.
3. If you are driving your own car, then from Mannu Maharani there is very steep way to this hotel because it is on good height. If you think you will not be able to made it. Call hotel and they will send someone who will take your car to the hotel.
Ankit_Ghodasara on 15/09/2017 14:02
Stayed here for night in their suit room. It has got very good air conditioning and remote controlled lighting systems in their room. Cleaning, room service were good. No in house laundry service. Breakfast was very bad, don't hope big spread.
Dushyant S on 26/08/2017 11:28
Nice property with secluded and calm location..No horns blowing nearby...Hospitable and courteous staff,I missed getting information regarding pick up van,but,when strolling on the mall road I received a call from hotel that if I so wish,the pick up van would reach the point I would tell..View from room, particularly from exclusive suite is eye soothing.. Dinner and breakfast are quite fine.. Overall nice experience
