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Auburn GuestHouse Inn

9 14th Ave NW,Auburn,WA,United States of America 2 Star Hotel
Check in 15:00
Check Out 15:00
NO HOT WATER more than one day is ridiculous! Julia W on 10 Nov 2017 131 Reviews

Property Location With a stay at Auburn GuestHouse Inn in Auburn, you'll be convenient to Emerald Downs and SuperMall. This hotel is within the vicinity of Rhododendron Botanical Garden and The Commons at Federal Way. Rooms Make yourself at home in one of the 85 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls and voice mail. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as a spa tub, or other amenities including complimentary wireless Internet access and tour/ticket assistance. Dining A complimentary continental breakfast is included. Business, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.

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9 14th Ave NW,Auburn,WA,United States of America

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Hotel Details

Internet Facility Business Center Spa Travel Desk Complimentary newspapers in lobby 24 Hour Front Desk

Auburn GuestHouse Inn

9 14th Ave NW,Auburn,WA,United States of America 2 Star Hotel
Check in 15:00
Check Out 15:00

GENERAL

Property Location With a stay at Auburn GuestHouse Inn in Auburn, you'll be convenient to Emerald Downs and SuperMall. This hotel is within the vicinity of Rhododendron Botanical Garden and The Commons at Federal Way. Rooms Make yourself at home in one of the 85 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls and voice mail. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as a spa tub, or other amenities including complimentary wireless Internet access and tour/ticket assistance. Dining A complimentary continental breakfast is included. Business, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.

Hotel Photos

Auburn GuestHouse Inn 20 Images

Hotel Location

Auburn GuestHouse Inn

9 14th Ave NW,Auburn,WA,United States of America
Ranked
#3 of 7 hotels in Auburn
Overall Rating 4 Rating from 131 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(29) couples(33) solo(14) family(37) friends(9)

What People are saying

NO HOT WATER more than one day is ridiculous!

Julia W on 11/10/2017 23:32

when checking in the staff was very courteous and initially the room was clean BUT we were never told about NO HOT WATER until after the first night I called the front desk in the morning to be informed that they indeed had no hot water and were going to get part from Portland to fix it BUT then that evening still no hot water nor was there any the second morning!!! I felt very bad for the staff having to deal with disgruntle guests and having no authority for discounting room rates. WHERE WAS THE MANAGER TO DEAL WITH THIS???? I find a $25 discount a slap in the face for no hot water during an August stay. Red Roof corporate office should also been of some help to this location to get the problem fixed! And how hygienic could the kitchen area be without hot water???

POOR SERVICE NO HOT WATER

weimatian on 11/10/2017 23:26

I stayed at this hotel in August 2017, I understand things happen but to have to go two days with no hot water is unacceptable. Also was not told there was no hot water had to find out by taking a freezing shower. What the hotel did was give you a $ 50 refund on check out. Two days NO hot water and you reimburse $50 . I will be advising any friends travelling to not stay at this hotel. We called the toll free number who supposedly wrote down our concerns but no one ever called back or did anything further.

Under Construction

Cheryl G on 03/10/2017 00:34

This hotel is in the process of being completely renovated. That said, we can only imagine what it will be like when it is done. We had reserved a non-smoking room and when we got to our room it smelled like smoke. The staff at the reception apologized and put us into another room right away. The staff was really nice and accommodating. The rooms are old but clean.

Not my best stay here

Kerry J on 23/08/2017 20:46

I've stayed here many times over the years. My room was clean and comfortable, the staff very friendly. The facility is undergoing a major renovation, mattresses and refrigerators in the hall were a little "interesting and parking was challenging. I had to watch where I parked as I found several nails and other debris in the area I had to park. The biggest pain was no hot water for two days. I find it hard to believe that in metro Seattle the parts and skills to fix the problem were not available. The manager must be monitoring as they quickly reply with excuses but the facts are the facts

NO HOT WATER!!!!!

81briank126 on 19/08/2017 16:18

They don't tell you there's no hot water. You have to figure it out and then ask about it. Of course they're sorry etc but this is a deal breaker. Hotel is under renovation, but they really should have closed it to get all the work done before slapping the Red Lion name on it. Don't stay here!

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Auburn GuestHouse Inn 9 14th Ave NW,Auburn,WA,United States of America