409 ReviewsProperty Location With a stay at Bantu Hotel in Cartagena (Cartagena Walled City), you'll be minutes from Simon Bolivar House and Museum and Puerta del Reloj. This hotel is within close proximity of House of Gabriel Garcia Marquez and Plaza de San Diego. Rooms Make yourself at home in one of the 23 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and a turndown service. Rec, Spa, Premium Amenities Be sure to enjoy recreational amenities including an outdoor pool and a sauna. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Business, Other Amenities Featured amenities include an Internet point, technology support staff, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) or park nearby.
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Calle De La Tablada 7-62, Centro Hist�rico,Cartagena,CO,Colombia 
Property Location With a stay at Bantu Hotel in Cartagena (Cartagena Walled City), you'll be minutes from Simon Bolivar House and Museum and Puerta del Reloj. This hotel is within close proximity of House of Gabriel Garcia Marquez and Plaza de San Diego. Rooms Make yourself at home in one of the 23 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and a turndown service. Rec, Spa, Premium Amenities Be sure to enjoy recreational amenities including an outdoor pool and a sauna. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Business, Other Amenities Featured amenities include an Internet point, technology support staff, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) or park nearby.
Rating from 409 reviews
Sleep QualityRooms
ServiceValueCleanliness 
LondonNoname on 19/10/2017 00:06
Great central location. Lovely staff but very limited English. Great roof terrace. Very small pool. Breakfast good. Nice range of fruits. WiFi good. The Bantu himself comes out mostly in the mornings.
DonnaB0129 on 14/09/2017 21:14
This place is a little slice of Cartagena heaven. Nestled on a side street within walking distance of everything within the walled city. Rooms are clean and cute. Bathroom was large enough for 3 ladies to share. The staff was very helpful with helping us find things in the city and great recommendations. They even had the kitchen fix us some sandwiches on our last morning since we would be missing breakfast with an early flight. They broke our final bill down to USD per person for us. Taxis to the airport arrived right on time. Ask for the omelets made to order for breakfast, delicious. The pool is a bit small but was never overcrowded. We all got massages and the hotel masseuse fabulous! Highly recommend. We took a sunset carriage ride one night and the horse arrived right outside our door! Booked online with no issues. I would stay here agin.
traveller24h on 23/08/2017 14:07
I want to be able to give this hotel 5 stars but I just can't. The beautiful building, location, pool and some of the friendly staff are worthy of it but I had such a bad customer experience before hand and an average experience on arrival which just can't be overlooked. It was a downer and took me an entire day after arrival to relax and enjoy the rest of my stay.
I preface this by explaining I'd stayed in Buenos Aires, throughout Peru & Medellin before Cartagena and all other locations excelled in terms of customer service. All were small b&b's whereas this is the only larger brand style hotel I stayed in so I expected a more well oiled machine that I experienced.
I booked online direct through the hotel's website. No problems here, I received an automatic booking confirmation. I followed up with an email to find out how much a transfer from the airport would cost and that's when the bizarre communication started. By bizarre I mean no response for weeks even after several emails, I even tried sending from two different email addresses. I resorted to contacting them through their direct contact box on the website and eventually got a response but when I replied directly back to that to lock in my transfer I got nothing again! I'm pretty sure the messages weren't getting blocked but maybe something weird was happening because they were located in Colombia, mind you I had no email issues with Medellin.
So I got to the point I was in Peru and still didn't know if I had a transfer lined up so I resigned to skyping them once I got to Medellin. So I call them the day before arrival and no they didn't have my transfer booked in so they organised it for me on the phone. Low and behold when I arrive at the airport there is no driver to pick me up. It saved me money by catching a taxi instead but that's not the point! As a solo female traveller I prefer to have a car booked for arrival and catch taxis back to the airports.
So I arrive and everything is ok, I arrived about 11am so was too early to access my room but was able to use the pool etc. which was great. So after being there all day and it's time to check in my room isn't ready and I had to wait an extra half an hour. It was just frustrating as I had a late arvo walking tour booked in and needed to freshen up and head out straight away so I was in a major rush with no time.
From then on the service was fine but the damage was done. I just made the most of the pool for the next few days and enjoyed the room which was huge. It was quite a dark room but in this extremely hot climate I actually don't mind that as it was very cool and a relief from the heat.
So that was my experience, take it as you will. I know Colombians have a different take on time but if Medellin can get their stuff together I think so can Cartagena seeing as it's such a touristic town but maybe that is part of the problem!
Richard42 on 22/08/2017 09:23
This hotel is ideally located just a few minutes from restaurants and historic sites.
Rooms are large with quirky colonial decor, comfortable beds, great showers and reasonably quiet effective aircon.
Staff are pleasant, helpful and friendly.
Breakfast is average at best with not enough space for all guests to sit inside.
There is a plunge pool of the roof terrace which was a welcome relief from the heat when sunbathing.
We had two large rooms on the ground floor effectively with no windows. The patio style doors opened onto the shady courtyard, therefore for privacy we had to keep the curtains shut throughout. This did not present a major problem however it was not ideal.
The hotel was very helpful in allowing us to store our bags on our last day in Colombia when we returned to Cartagena even though we were no longer residents of the hotel.
Would return but insist on 1st floor room.
rtpana on 07/08/2017 20:07
The Bantu is an original hotel in the middle of Centro built around 3 gardened patios. The location was perfect for walking to all the tourist attractions. Room 208 was sooo wonderfully quiet and cozy. Most important it had excellent AC. We enjoyed feeding Pepe the Tucan with papaya out of our hands. The staff was wonderful and breakfast was quite hearty.
