Bastion Hotel Rotterdam-Barendrecht

What People are saying

Everything wrong but dirty room is too much

Filip Non 06/10/2017 11:05

I would like to express very bad experience with Bastion hotel. Besides my key was not working all the time and the staff were unable to fix it during my stay, besides stupid opening gate when you need to get out of the car every time you arrive and when you want to leave the hotel by walking you have to place your hand through the gate to push the button, besides some personell was not much kind, besides parking place is poor as the lines are too narrow to park a car and there is a danger you hit another car and damage both, besides cleaning personnel dont understand towels on the floor means exchnagle, besides it was all the time very cold in the room even when airco was on 26 degrees, besides had to ask for that basic things as black/green or earl grey tea for breakfest the MOST annoying and the main reason I will not stay at the Bastion hotels anymore was DIRTY ROOM. Finding hairs after the room is supposedly cleaned after some other guest or whoever is terrible and SHOULD be basic must to have 100% clean room. Could understand all aforementioned things but never room not properly clean!!!

As advertised, good and no nonsense

927bartvon 15/08/2017 21:28

We stayed two nights, arrived too early, but staff solved everything without making problems. A nice clean and good stay, no negative experience , yes it is not 6 star, but it is what they offer, friendly and clean. We will come again. Thanks

Worked for me

didry693on 13/07/2017 13:01

Very small bathrooms, no shelves in shower. Almost no room to move or wash hands.
Beds are very very soft.
Furthermore rooms have nice design.
Plenty of parking.
Nice breakfast.
Free bottle of wáter on room

Big disappointment

Patryk Son 10/06/2017 21:54

From 3 stars hotel you would expect minimum cleanliness. What we found when entering to the room was frites/sand/dirt/dust on the floor. The behavior of the lady in the reception was a bit strange - she questioned what my wife was saying and when came to the room she was saying that sand is brought by the wind through the window... She wanted to propose other room but when we checked it, it was not better - juice on the floor next to the fridge not cleaned, sticking to the shoes... We had second room booked which was a bit better but still some sand and dust on the window/floor. When we asked if somebody could come to clean a bit the response was that the cleaning service is already out and there are two ladies handling reception/restaurant so not possible. Finally my wife cleaned a bit second room with wet wipes because we even didn't get anything for cleaning. In return the next day we got free breakfast but we were explained that the rooms will be cleaned. Unfortunately when we came back after whole day the rooms were not touched at all!
Other cons:
- the cups that somebody put in the corridor next to the stairs very well visible were not cleaned during two days. I don't understand at all. This put some light on how the cleanliness is maintained
- there is a kettle in the room with tea to make but no glasses to make it (only plastic cups in the bathroom but they have other purpose I would say)
- overall the bathroom was very small but the sink was so small that you have to put the hands from the side othervise water is going out through the hands.
- leaky shower cabin and water going easiliy out and no tool available to get it back to shower avoiding wet foots all the time

Otherwise breakfast quite good but not great choice to make. Plus that scrambled eggs/omelets are prepared on request and ave very good. Beds/towels clean. Quiet atmosphere.

Overall we were expecting much more from this hotel and those expectations are really basics for 3 star hotel.
If you have the choice try other hotel unless the cleanliness improve significantly.

Ok to stay for a couple of days

karanb917on 15/03/2017 14:02

Overall it was Ok but the location is very dull with no good public transport. No bicycle provisions found which could have been very handy to use here. Stations quite far from here and it's gets really silent after 10 to walk here alone. You can choose to stay for a couple of days here purely for work.