Best Western Bakerview Inn

What People are saying

Worst experience and I haven’t even checked in my room.

Robert Pon 18/11/2017 22:38

Check in time is 4pm. Even after requesting early check in. They then tried to give me a room that was totally unacceptable. It had no a/c, smelled really bad and trash on floor. I returned to front desk and was informed that they had 25 rooms cleaned but could not swap me to a clean room and I had to wait for my assigned room. I was forced to wait in the lobby and at the time of writing this review I’m still waiting in lobby for a room. Let’s see how room is once I finally get it.

rooms were not cleaned daily with fresh linen or beds made up as well as management didn't call back or give discount

Julia Won 14/11/2017 23:32

stayed 5 nights and never had hotel rooms cleaned with new towels or garbage cleaned unless we went to front desk to get clean towels.
management never returned our phone calls after the front desk clerk could not give any discount and said management would call back.
old pet feces was even found under a chair in the room on check in day

Noise...Noise....Noise

carolynsR3477UGon 09/11/2017 16:42

Able to hear the couple both upstairs and beside. The writer could hear the couple's intimate time in the room above and the couple beside were chronic smokers. The doors are beside each other and each time the smokers went outside to have a cigarette throughout the night, they spoke outside and the sound of the door opening and closing could be heard. People upstairs returned home at approximately the time the bar closed and they were noisy as they brought several people with them. When the majority of the group left, their ride honked the horn to hurry them up, their music was loud and you could hear the car's music being played. When I reported the above mentioned issues to the front desk, I only felt half-listened to and no alternate solutions were offered or provided. I have been a Best Western customer for over 11 years and this was a disappointing experience. I am loyal customer when they have a hotel in the city that I am visiting for both business and pleasure.

friendly service busy location

fox_and_spouseon 25/10/2017 17:43

This was a good experience as far as staff and hotel condition, however the location is very busy so expect some traffic noise. Had a beautiful suite on the east end that was clean but close to Sumas Way (highway 11) so had truck noise during the night.

Disapointed

F7687QDbrianmon 23/10/2017 16:26

Room was the size of a closet beside the lobby, it was more like a staff quarters, the traffic noise was unbearable, the room wasn’t made up. I’ve stayed at this hotel before and it was alright, but I’ll never stay there again.