What People are saying
Friendly Staff, Well Kept Facility
Bill C on 24/10/2017 23:07
Visited Custer in May of 2017. We had been camping but the weather turned a little ugly and we wound up looking for Motels. We found the Buffalo Ridge Best Western a very pleasant surprise after a less than stellar stay at another motel in a nearby town (which we would NOT go back to). The rates were reasonable, the room clean, and the breakfast excellent.
Good experience
Leichtreiter on 09/10/2017 11:06
This hotel was recommended by a friend and we weren't disappointed. Comfortable room, good breakfast (included), and the Captain's Table restaurant next door for a decent evening meal. Within walking distance of the town centre. Custer is well placed for trips around the Black Hills (Needles Highway recommended), Mount Rushmore and the Crazy Horse monument.
If not the worst - I can't recall
edwarde245 on 08/10/2017 17:04
As soon as you discover they booked you in the wrong room your demeanor becomes somewhat negative. Once the staff suggests it is out of their hands because you booked your room through the BW corporate website, you become more negative. Once BW corporate reservations / bookings suggest they can't resolve the issue and forwards you to customer service you become more negative. Once you discover CS is closed for the day and you are stuck in this room for the evening you become more negative. Once CS calls you the next day and is rude and unhelpful you become more negative and you check out and go to a different hotel. This room was borderline the worst we've ever stayed. Very, very over priced.
Good hotel, sham about the bed
gelpaul6951 on 23/09/2017 13:52
great location for our road trip but the uncomfortable bed marred our stay. Other than the bed the BW hotel came up to expectations. The area is great for a road trip and seeing many brilliant things. The wildlife loop was especially wonderful and well worth the visit.
Nice Place
J-W on 19/09/2017 13:57
For the low price we payed, this was a great place for a one night stay. The guy at the front desk was very warm and welcoming. Our room was a king and while small it was is good shape. It is located jus steps away from two good restaurants, which was a bonus and yes breakfast was included.