What People are saying
Professional Service & Appearance
K9331AVkennethb on 18/10/2017 21:27
The staff was very professional and helpful. The facility is very clean. The staff make sure nothing is missed during the room service experience. Any concerns are addressed immediately and management follow up to make sure your satisfied.
Our home during Hurricane Harvey
llassocs on 07/10/2017 20:16
Trying to get home during Hurricane Harvey, Dayton, Texas was as far as we could bet because the roads were flooded out in all directions. This hotel came our home for 6 days and 5 nights. I can not say enough nice things about this place and its staff, several of whom were stranded at work and couldn't get home so they had to work for all those days and night straight. Our room as cleans and comfortable and the staff made every effort to see that it stayed that way even under the most adverse of conditions. After the first morning they ran out of anything that could be cooked for a hot breakfast because supply trucks could not get in to replenish. Nonetheless, they made sure that there was least something there to eat every morning and that there was hot fresh coffee all the time. There is a small guest laundry on site that was most useful. Most of our fellow refugees made the best of the situation and stayed pretty congenial, however, some people became very testy. The staff handled these situations professionally and with grace. I heartily recommend this hotel for cleanliness, comfort and service. I also want to give a sincere Thank You to all the staff that became our second family.
Amazing Staff
Paula B on 01/09/2017 19:13
I checked my parents into the Best Western during probably one of the worst times in SE Texas - Hurricane Harvey! Even though the front desk staff were being inundated with displaced evacuees, they smiled at all times and were kind and helpful. I thank them from the bottom of my heart for taking such good care of my elderly parents.
Nice room and great bed
trumano2016 on 23/08/2017 16:16
The hotel/room was nice and the bed was great. Unfortunately, they wouldn't give a discount for multiple nights. I ended up in another best western in another town that was about the same for almost 1/2 price due to multiple night discounts
Very poor
stevehL5898SS on 31/07/2017 17:25
Lots of problems and unfriendly staff! Room was not very clean and smelled and hotel was very hot! Would not recommend to anyone instead go to the best western in Seabrook where they care about their guests and it was extremely overpriced as well