105 Reviews- Hotel year Built - 1980 Year Remodeled - 2001 additional Property Description - Discover This Charming Caa-Aaa Approved Hotel Located Just Outside Of Toronto In Georgetown Halton Hills, Ontario And A Sh
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365 Guelph St,Georgetown,ON,Canada - Hotel year Built - 1980 Year Remodeled - 2001 additional Property Description - Discover This Charming Caa-Aaa Approved Hotel Located Just Outside Of Toronto In Georgetown Halton Hills, Ontario And A Sh
Rating from 105 reviews
Sleep QualityRoomsServiceValue
Cleanliness 
donnalees988 on 20/11/2017 18:25
service was great but took 4 key attempts to get into the room, the pillows were awful, bedding way too hot. there was NO water pressure in the shower. could not wash my hair as the shampoo would never have rinsed out.
392hermanw on 03/11/2017 17:27
An older property but it shows evidence that efforts are made to keep it excellent condition. this compensates for the need to park outside your door as was the style some years ago for motels. I would stay there again.
bdj on 03/11/2017 02:55
I booked a room about 4 weeks ago by phoning the hotel directly. First off, Linda who I spoke to was quite rude and told me I would have to call back as she was on the other line with another customer. Poor service to start with and it only got worse.
Three weeks afterwards my plans changed and I would not be needing the room after all. I was well within the 24 hour cancellation time frame being 3 weeks away until my actual booking. The problem lies with the refund they will not give me. They have charged my credit card and will not credit me back. I have called twice and emailed twice. Still no refund. Linda tells me they don't charge before you come for your stay, but they did. A mistake has happened on their part and they will not fix it.
Next step is BW head office. I have also disputed the charge with Mastercard so hoping they come through for me.
Would not recommend ever giving this hotel your credit card info unless you are there in person and only pay for what you get.
kelly g on 23/10/2017 10:41
ia friendley hotel,good location, georgetown is nice friendley town lots to & do, love it when hotels are pet friendly, breakfeast should abit loner hours for those who are there for a relaxing time,nice place to be
Hans A on 03/10/2017 01:36
We needed a pet friendly room and unfortunately one was not available. The front desk clerk, Linda, thought that the on-line bookings for the pet friendly rooms was a booking error. She took my name and phone number and called me when the clients arrived and announced that it was indeed an error and they did not need the room. Linda was very helpful and went out of her way to ensure that we had a room for the night. The room was clean and comfortable. Our only issue was the additional cost for our pet. It seamed a little high.
