What People are saying
Staffing is the gem of this hotel!!!
lcstanley on 19/11/2017 19:30
Although it isn't in an area that one would usually call a"destination", it was fairly close to a college that my grandson was interested in, so we combined the college visit with a trip to Universal Studios and had a good 4 day getaway. The staff went above and beyond in helping me out with a medical issue. They helped find me a pharmacy in their area, called me a cab to take me there and assisted with faxing documents to finalize the event. They stored our bags while the college tour went on and allowed us to swim in the pool while we waited. They are doing some construction but have it fairly buttoned down and not too messy! The rooms could use a face lift but everything was very clean, very economical and easily fulfilled our needs. The on site breakfast was so handy and met our need.
first time
douglasg827 on 17/11/2017 17:52
GREAT! More for less in the day and age is pretty much none existent. I was pleasantly surprised. My next stay will defiantly be as Best Western. Internet was great and breakfast was another surprise. Most of the smaller hotels in the area charge more and you get much less for your money.
CalTech Visit - Great Value
TheMVB on 12/11/2017 23:44
We stay at the BW during our visit to Caltech. The campus is about 3 miles from the hotel, so it was pretty convenient. This type of hotel (doors on the outside) is not my favorite, so giving it a 5 out of 5 is really big! The room was spacious enough to for two adults. It was clean and surprisingly quiet. The DirectTV worked great and the breakfast was in line with what you would expect and the servers were extremely pleasant and helpful. However, the real winner is the price! The hotel is a great value and I would definitely stay there again.
Unethical shipping charged for forgotten item in room due to poor lighting
jessicasK7472AZ on 10/11/2017 17:03
Forgot laptop due too poor lighting. There was no rush in getting this back and this was made clear to the front desk. However, the staff went out of their way to pay for expedited shipping fees and astronomical insurance costs (more than the worth of the laptop) WITHOUT our approval.
GREAT quality at low price!
Grammy6LongBeach_CA on 09/11/2017 17:58
This Best Western is ideally located, has extremely well done room upgrades, very comfortable beds, lots of amenities. Quality more like a Holiday Inn or above. We did not go to the breakfast, but other reviewers have said it was excellent. We will be back!