585 ReviewsProperty Location With a stay at Best Western Plus All Suite Inn in Santa Cruz, you'll be convenient to Pacific Garden Mall and Santa Cruz Beach Boardwalk. This hotel is within close proximity of Cocoanut Grove and Main Beach. Rooms Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, and housekeeping is provided daily. Rec, Spa, Premium Amenities Enjoy a range of recreational amenities, including a spa tub, a sauna, and a steam room. Additional features include complimentary wireless Internet access, a fireplace in the lobby, and a television in the lobby. Dining A complimentary breakfast is included. Business, Other Amenities Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Santa Cruz? This hotel has facilities measuring 570 square feet (51 square meters), including a meeting/conference room. Free self parking is available onsite.
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500 Ocean St,Santa Cruz,CA,United States of America
Property Location With a stay at Best Western Plus All Suite Inn in Santa Cruz, you'll be convenient to Pacific Garden Mall and Santa Cruz Beach Boardwalk. This hotel is within close proximity of Cocoanut Grove and Main Beach. Rooms Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, and housekeeping is provided daily. Rec, Spa, Premium Amenities Enjoy a range of recreational amenities, including a spa tub, a sauna, and a steam room. Additional features include complimentary wireless Internet access, a fireplace in the lobby, and a television in the lobby. Dining A complimentary breakfast is included. Business, Other Amenities Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Santa Cruz? This hotel has facilities measuring 570 square feet (51 square meters), including a meeting/conference room. Free self parking is available onsite.
Rating from 585 reviews
Sleep QualityRoomsServiceValueCleanliness 
Brenda G on 14/11/2017 16:38
I would like to say I will stay here again even though I had an issue at check in was given a room that was dirty and not made up. Staff was not very accommodating when we asked for a room outside of the inside court rooms as the 2 rooms we were given (1 dirty and 1 clean) both of these rooms had no windows or air flow which leaves the room with an odor. After about 30 minute of running the air the odor subsided. Was not pleased with staff as he blamed the computer for telling him the room was cleaned. He went on by saying his computer said the room was cleaned..I asked does the supervisor check prior to checking the room was cleaned? No response. All in all the hotel is fine and worth the value due to the location and the rooms were fairly average - not enough electrical outlets by bed for a sleep machine - good thing I bring an extension cord.
Chris A on 13/11/2017 11:40
We enjoyed nice rooms, with comfortable beds. We stayed in a King Suite. .Great Service. Everyone was friendly, Breakfast included, eggs, waffles, bacon, yogurt, fruit. The hotel is close to everything, It is a nice walk to the beach or SC Warriors game.
David P on 12/11/2017 16:25
We've come to rely on this Best Western Plus for clean, quiet, well- appointed rooms when we come to Santa Cruz. It's location is really central to the things we like to do - in fact it's within moderate walking distance to the beach, restaurants, shopping and movies. The hot breakfast buffet offers enough variety to put it above others. Staff are always friendly. Try it and you'll see!
elizabethtA521VI on 10/11/2017 18:40
Nice rooms but heater had much dust inside of so I didn’t use it. A little too much noise outside at night for a weekday. I could here people talking and yelling right outside my window in the middle of the night. The breakfast was yummy and nutritious!
carolinam on 09/11/2017 16:58
The bathroom was very dirty with hair from previous customer(s) all over the bathroom floor and very dirty carpets and couch.. Very bad odor in the room and could not open the window to alleviate the smell since there was some type of child lock on the window. There are much better/cleaner hotels in Santa Cruz....
